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Order Administrator Resume Example

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ORDER ADMINISTRATOR
Summary
Skills
  • SAP knowledge
  • Project organization
  • Problem resolution
  • Operational improvement
  • Inventory management
  • Customer service
Experience
Order Administrator, Collins Aerospace, November 2019-CurrentCedar Rapids, Iowa
  • Triaged incoming paperwork for the United States Coast Guard (USCG) prior to inducting each unit.
  • Process daily USCG shipping requests to different Air Stations and COPS.
  • Coordinated with the USCG IPSM via Google Sheets, email, Hangouts, and phone.
  • Assisted with USCG Inventory inquiries.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Overcame daily challenges to help build a strong Government team while maintaining a positive attitude.
  • Valued team member who goes above and beyond to assist all teammates who need additional help.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Verified client information and validated data before creating shipping paperwork and internal documents.
  • Experienced in SAP.
  • Reviewed customer requests, resolved questions and defined specifications before completing orders in SAP.
  • Investigated and resolved SAP issues in a timely manner.
  • Inspected internal documents to verify conformance to customer order requirements and requests.
Assistant Manager, American Eagle Outfitters, AEO, October 2015-November 2018Cedar Rapids, Iowa
  • Consistently provided support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions.
  • Proactively resolved customer concerns in a manner consistent with company policy and with customer satisfaction in mind Drive AE brand loyalty through being knowledgeable about the constantly changing AEO loyalty programs and consistently informing customers of each program.
  • Motivated and inspired the team by delivering a compelling vision and purpose which encompasses American Eagle Outfitter's Core values.
  • Built and supported effective relationships with associates, peers and supervisor to effectively lead positive change.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Completed inventory audits to identify losses and project demand.
  • Supported sales management initiatives to optimize business development.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Unit Administrator, United States Army, September 2014-September 2015Des Moines, IA
  • Performed all administrate duties.
  • Reviewed incoming directives, policies and instructions.
  • Proficient in the use of automated inquiries.
  • Managed personnel, finance and automated systems activities.
  • Performed extensive record management duties.
  • Ensured compliance with regulations and internal controls.
  • Managed unit and individual training.
  • Interpreted training policies and training regulations.
  • Assigned, distributed and reviewed work of others.
  • Defined and documented office procedures, using updated SOPs to provide thorough and comprehensive training for all administrative support staff.
  • Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of Department of the Army objectives and developments.
  • Automated office operations, managing Soldier correspondence, record tracking and data communications in database and case management software.
Human Resource Specialist, United States Special Operations Command (USSOCOM), September 2007-September 2015Macdill Air Force Base, FL
  • Yellow Ribbon Program Coordinator (planning/staging of events from start to finish).
  • Boosted Soldier morale by coordinating special coalition events and projects, which were well-attended.
  • Processed over 10,000 awards with 0 deficiencies.
  • Properly re-classified over 8,000 documents while merging into a classified system.
  • Deployed Theatre Accountability System Manager tracking over 6,000 Special Operators and Civilian Contractors throughout Afghanistan.
  • Supervised 7 different postal locations. Assisted in the setup and shutdown of Postal offices in the same locations in Iraq.
  • Represented the organization at all personnel hearings and investigations in theatre.
  • Transcribed reports and other essential materials.
  • Prepared accurate and reliable reports while suggesting changes to current policies and procedures.
  • Independently made important decisions on behalf of the organization.
Education and Training
Associate DegreeLiberal Arts, , Des Moines Area Community College, 2019
Activities and Honors
  • Volunteer of Excellence Award recipient-Girl Scouts Of Eastern Iowa Western Illinois (GSEIWI)
  • Presidential Award for volunteering (GSEIWI)
Interests

Active member of the Swisher American Legion for over 14 years and a registered Adult Girl Scout. The last three years have included many volunteer hours between the two.

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Resume Overview

Companies Worked For:

  • Collins Aerospace
  • American Eagle Outfitters, AEO
  • United States Army
  • United States Special Operations Command (USSOCOM)

School Attended

  • Des Moines Area Community College

Job Titles Held:

  • Order Administrator
  • Assistant Manager
  • Unit Administrator
  • Human Resource Specialist

Degrees

  • Associate Degree

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