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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Friendly and efficient customer service devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding Medical field standards with strong skill in retaining product and service information to provide effective issue resolution.

Skills
  • Emergency Response
  • CPR and First Aid
  • Reporting and documentation
  • Critical decision-making skills
  • Verbal and written communication
  • Troubleshooting and analysis
  • Computer skills
  • MS Office
  • People skills
  • Friendly, positive attitude
Experience
OR Turnover Tech, 06/2019 to 08/2020
Emerus Greensburg, PA,
  • Complete all case carts for next day surgery pick the case in its entirety
  • Complete and send up cases for Monday on Friday
  • Restock canceled cases & Add-on cases
  • Understand stock and core room layouts and item locations to complete timely case cart picking
  • Attend to the Pick Lists (PLS)
  • Sort and check the lists for accuracy and duplication.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
Emergency Room Technician, 05/2017 to 05/2019
Baumhowers Victory Grill Vestavia Hills, AL,
  • Assisted with CPR and airway clearing procedures during emergencies.
  • Responded to cardiac monitor alarms and other codes requiring immediate response.
  • Stocked and replenished patient care areas with appropriate supplies.
  • Collected blood samples for lab analysis to diagnose disease or screen for health problems.
  • Monitored patients' condition and reported changes in status or acuity to nurses.
  • Safely transferred patients to wheelchair or stretchers for transportation to other departments.
  • Coordinated with nurses to assess and prepare patients for tests and medical procedures.
  • Conducted patient assessments under supervision of staff nurses and physicians.
  • Triaged patients to award priority to patients with more severe complications.
  • Took patient assessments, including blood pressure and temperature and documented information.
Ambulance Transport, 02/2016 to 05/2017
Ambitrans Ambulance Transport City, STATE,
  • Maintained safe driving habits to protect property and general public on roadways.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Worked with dispatch to update routes and inform customers of delays.
  • Kept customers satisfied and loyal by completing timely and accurate deliveries.
  • Completed daily logs and issued papers to customers.
  • Completed transfers at hubs and final destinations to keep routes on schedule.
  • Managed unexpected emergencies and route changes with calm and professionalism.
  • Operated emergency vehicles with caution to keep patients, public and first responders safe.
  • Observed and assessed incident scenes upon arrival to determine level of safety for all first responders.
  • Managed care in field and in-transit, including performing standard testing and administering necessary medication.
  • Trained newly hired by offering insight into job duties and assessing shift performance.
Server-Shift Leader, 06/2012 to 02/2016
Five Star Senior Living City, STATE,
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Stocked server areas with supplies before, during and after shifts.
  • Set up dining room to meet hospitality and service standards.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Developed strong and lasting resident relationships.
  • Implemented sanitary food handling, holding and service protocols.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Documented food orders and ran items to guest tables in dining room.
  • Calculated charges, issued table checks and collected payments from customers.
  • Supervised serving staff to drive high level of hospitality and food excellence.
  • Managed tables throughout dining room to execute service at highest level.
  • Leveraged proper serving etiquette to promote inviting dining atmosphere.
  • Cleared dishes from tables during and after meal service to maintain clean dining area.
  • Created positive guest experience by listening to guest needs and recommending options to meet requests.
Education and Training
Associate of Arts: General Studies, Expected in 08/2016
to
Florida SouthWestern State College - Fort Myers, FL,
GPA:
High School Diploma: , Expected in 06/2011
to
Fort Myers High School - Fort Myers, FL
GPA:
Emergency Medical Certification: Health Information Technology, Expected in 12/2015
to
Florida SouthWestern State College - Fort Myers, FL
GPA:
Certifications
  • Licensed [ State FL: Emergency Medical Technician ] - [ December 2022]
  • State Number: 553105
Willing to relocate to:
Interests

Sarasota, FL

Languages
Haitian Creole - Fluent English - Expert
Additional Information
  • Willing to relocate to:, Authorized to work in the US for any employer
Websites, Portfolios, Profiles
  • https://www.linkedin.com/in/lama-chatelier/

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Resume Strength

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  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended
  • Florida SouthWestern State College
  • Fort Myers High School
  • Florida SouthWestern State College
Job Titles Held:
  • OR Turnover Tech
  • Emergency Room Technician
  • Ambulance Transport
  • Server-Shift Leader
Degrees
  • Associate of Arts
  • High School Diploma
  • Emergency Medical Certification

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