, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Friendly and efficient customer service devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding Medical field standards with strong skill in retaining product and service information to provide effective issue resolution.
Skills
Emergency Response
CPR and First Aid
Reporting and documentation
Verbal and written communication
Planning
People skills
Computer skills
Organizational skills
Critical thinking
Problem-solving abilities
Microsoft Office
Decision-making
Opening and closing procedures
Active listening
Experience
06/2019 to 08/2020OR Turnover TechCrozer-Keystone Health System | Chester, PA,
Complete all case carts for next day surgery pick the case in its entirety
Complete and send up cases for Monday on Friday
Restock canceled cases & Add-on cases
Understand stock and core room layouts and item locations to complete timely case cart picking
Attend to the Pick Lists (PLS)
Sort and check the lists for accuracy and duplication.
Kept work areas clean, neat and organized for optimal productivity and worker safety.
05/2017 to 05/2019Emergency Room TechnicianBaumhowers Victory Grill | Daphne, AL,
Assisted with CPR and airway clearing procedures during emergencies.
Responded to cardiac monitor alarms and other codes requiring immediate response.
Collected blood samples for lab analysis to diagnose disease or screen for health problems.
Monitored patients' condition and reported changes in status or acuity to nurses.
Safely transferred patients to wheelchair or stretchers for transportation to other departments.
Coordinated with nurses to assess and prepare patients for tests and medical procedures.
Conducted patient assessments under supervision of staff nurses and physicians.
Triaged patients to award priority to patients with more severe complications.
Took patient assessments, including blood pressure and temperature and documented information.
02/2016 to 05/2017Ambulance TransportAmbitrans Ambulance Transport | City, STATE,
Maintained safe driving habits to protect property and general public on roadways.
Worked with dispatch to update routes and inform customers of delays.
Kept customers satisfied and loyal by completing timely and accurate deliveries.
Completed daily logs and issued papers to customers.
Managed unexpected emergencies and route changes with calm and professionalism.
Operated emergency vehicles with caution to keep patients, public and first responders safe.
Observed and assessed incident scenes upon arrival to determine level of safety for all first responders.
06/2012 to 02/2016Server-Shift LeaderFive Star Senior Living | City, STATE,
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Stocked server areas with supplies before, during and after shifts.
Set up dining room to meet hospitality and service standards.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Education and Training
Expected in 08/2016Associate of Arts | General StudiesFlorida SouthWestern State College, Fort Myers, FL, GPA:
Expected in 12/2015Emergency Medical Certification | Health Information TechnologyFlorida SouthWestern State College, Fort Myers, FLGPA:
Expected in 06/2011High School Diploma | Fort Myers High School, Fort Myers, FLGPA:
Certifications
Licensed [ State FL: Emergency Medical Technician ] - [ December 2022]
State Number: 553105
Willing to relocate to:
Additional Information
Willing to relocate to:, Authorized to work in the US for any employer
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