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Optometrist Assistant Resume Example

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OPTOMETRIST ASSISTANT
Summary
Skills
  • CustomerService- Keeping Patient's at ease and answering any questions they have
  • Sales- Assist clients with contact lenses and eyewear sales. Educating patients on lens and lens material, bluelight, AR coatings according to there RX, personal lifestyle work, and insurance benefits
  • Communication- Advise customers on how to insert and remove contact lenses, how to keep there glasses clean etc.
  • Pre-Screening Patients- Using Auto refractor, NCT test, Reading previous RXs and entering them into pharopter, Visual Acuity testing, and other preliminary testing specified by the doctor
  • Clerical-Scheduling appointments, answering multi-line telephone, and email, ordering glasses etc.
  • Data Entry- Documented patient health information, including their medical history, symptoms and chief complaints
  • Maintained examination room
  • Verified different insurances Vsp, eyemed, spectra etc. Explained to patients in depth what the insurance covers collected and co-pays if necessary.
Experience
Optometrist Assistant|Lone Star Family Vision - Waco, TX|01/2019 - 09/2020
  • Performed multiple pretesting procedures such as Auto Refraction, Visual Acuity Test, NCT test, Visual Field screening test and utilized both automatic and manual Lensomster to read patient's RX
  • Measuring, fitting and dispensing contacts/eyewear in optical department
  • Adjusted and repaired eyeglasses and assisted patients with selecting eyewear
  • Maintained exam rooms keeping them neat and clean
  • Verified patient's insurance eligibility with knowledge of different vision insurances (VSP, EyeMed, Spectera, etc.).
  • Carried out front office duties such as operating multi-line telephone system, scheduling appointments, data entry, scanning, faxing and filing
  • Knowledge of Microsoft Word, Exel and internet browsing
  • Ordered, checked in and dispensed glasses
OD Technician/Sales Floor Associate Floater|Optical Dispensary/ Salganik Vision Group - Waco, TX|03/2019 - 12/2019
  • Floated between both offices. At Optical Dispensary I performed Floor Sales Optician duties. Very fast paced hectic environment
  • Learned how to look up print, pull and file various insurances from specific websites including Medicaid and Medicare. Explained benefits to patients and co-pays if necessary to collect.
  • Data entry
  • Filing, pulling, and updating patients charts. Obtaining new patient info and interning it intocomputer system.
  • Maintained cleanliness of the optical in the morning and before leaving
  • Restocking, pricing, and tagging new inventory
  • Stocking shelves
  • Adjustments, repairs and cleaning glasses
  • Framestyling customers
  • Discussed lens and lens Opticians with patients as well as contact lenses
  • When I floated to Salganik Vision I performed Front Desk clerical and Optometrist assistant duties.
  • Pre-screened Patients before seeing the Dr. Such as: Greeting the patient upon arrival NCT testing, auto-refractor, visual acuity testing or whatever the Dr needs, verifying insurance and collecting co-pays
  • Scheduling appointments, pulling and filing charts and insurances
  • Ordering lenses and frames
  • Data entry I gained alot of knowledge working at the 2 opticals

Lead Optician/Sales Manager|Bealka Eye Care - Gatesville, TX|12/2018 - 08/2019
  • Pulled patient insurance information, placed corrective lenses orders and checked patients in and out of appointments.
  • Used hands, heat and tools to bend and shape frames to fit customer's face.
  • Promoted goods to customers, including contact lenses, spectacles, sunglasses and accessories.
  • Instructed customers on methods for adapting to glasses, proper wear and necessary care.
  • Documented customer prescriptions, wrote detailed work orders and collected payments to facilitate smooth appointments.
  • Measured clients and documented information such as bridge and eye size, temple length, vertex distance, pupillary distance and optical centers of eyes.
  • Helped clients select frames meeting individual needs, flattering facial styles and appropriate for eye measurements and optical prescriptions.
  • Assisted Cataract Surgeon by explaing post-op instructions. Introduced myself presented patient with optical coupon and discussed post op lens options and frames etc.
  • Assisted 45 patients and 2 doctors on clinic days very fast paced environment
  • Managed optical I did all the frame ordering receiving, dispensing, data entry, measurements and fittings I was the only Optician most of the time the optical shop was my office
  • Opening and closing optical
  • Cash handling
  • Maintained optical by cleaning and decorating
  • Performed all receptionist duties
  • Recommended specific lenses, coatings and frames to suit individual client needs.
  • Checked finished lenses for conformance to order specifications, quality and customer needs.
  • Answered and directed incoming calls using multi-line telephone system.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Processed payments and updated accounts to reflect balance changes.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management
  • Wrote up detailed work orders specifying parameters for lenses and frames.
  • Created agendas and communication materials for team meetings.
Optical Lab Technician|Eyemart Express LLC - Waco, TX|07/2016 - 11/2018
  • Attention to detail
  • Time management skills - ability to prioritize and work quickly and efficiently when there are multiple customers to assist
  • Maintain the lab area and equipment in a safe and organized manner
  • Identify and work with basic optical laboratory equipment, tools, supplies, and materials
  • Consistently adhere to hourly deadlines for finishing jobs
  • Correctly read and interpret prescription specifications and input into computer properly to ensure lenses are cut properly
  • Perform multiple concurrent tasks at several different equipment stations in order to maintain acceptable job flow
  • Read, comprehend and follow technical manuals and protocols
  • Fill out all assigned reporting forms in a timely manner
  • Read and interpret prescription specifications
  • Opened and closed lab on set days such as: Turning on all lab equipment and properly setting up and calibrating machines upon opening. Closing duties: cleaning all machines properly and shutting off all lab equpiment
  • Passed certified final inspection test
  • Created and final inspected all jobs
  • Recognized by management for providing exceptional customer service.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
Optical Sales Optician|JCPenney Optical - Waco, TX|11/2017 - 08/2018
  • Calculated insurance co-pays based on eligibility, prepared work orders for optical lab and verified, dispensed and adjusted eyeglasses.
  • Applied knowledge of frames, lens designs and materials to assist patients in selection of eyewear.
  • Measured pupillary distances, segment heights, lens base curves and frame size for eyeglasses fabrication.
  • Followed-up on patient progress of adapting to dispensed eyewear and performed adjustments and repairs.
  • Maintained inventory and optical retail area to provide safe, clean, organized and inviting environment for patients and practice.
  • Processed eyeglasses orders and monitored status to verify and notify patients for dispensing.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Recommended merchandise to customers based on needs and preferences.
  • Used cash register system to ring up customer purchases, process payments and issue receipts.
  • Responsible for counting cash register before opening the optical, and making nightly accurate cash drops at closing time.
  • Worked alone most of the time. I always met or exceeded my monthly sales goal.
Education and Training
ATI Career Training Center - Waco|Waco, TX|2011Registered Dental Assistant: Dental Assisting
  • Graduated with a 3.8 GPA
  • Obtained CPR certification
  • Did 200 hours of free clinical rotationships - J Scott Jones Periodontist
  • Took state exam and passed received Degree for Registered Dental Assistant
  • Learned Dental front desk
  • X-rays
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Resume Overview

Companies Worked For:

  • Lone Star Family Vision
  • Optical Dispensary/ Salganik Vision Group
  • Bealka Eye Care
  • Eyemart Express LLC
  • JCPenney Optical

School Attended

  • ATI Career Training Center - Waco

Job Titles Held:

  • Optometrist Assistant
  • OD Technician/Sales Floor Associate Floater
  • Lead Optician/Sales Manager
  • Optical Lab Technician
  • Optical Sales Optician

Degrees

  • Registered Dental Assistant : Dental Assisting

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