optical dispensing assistant resume example with 11+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Safety-driven Optometric Technician assisting physicians with special procedures and performing difficult examinations. Polished individual successful at treating all patients with respect and compassion. Seek position with established hospital or other medical facility.
Skills
Excellent Verbal and Communication Skills
Customer Service Skills
Occupational Health and Safety
Intermediate Computer Skills - Word, PowerPoint, Excel, Email
Interpersonal Skills
Ability to Coach Others and Develop Their Capabilities
Active Listening
Time Management
Education and Training
TreehouseAuckland, Expected in 06/2016 ā āCertificate II:Foundation Course - GPA:
Certificate of Achievement.
Hospitality - Demonstrate a basic knowledge of contamination hazards and control methods used in a food business.
Business - Provide customer service in given situations.
New Zealand Defence ForceAuckland, Expected in 09/2013 ā āGraduate Certificate:Limited Service Volunteers - GPA:
Six week live-in training/motivation course.
Physical fitness.
Leadership and communication skills.
Basic financial and budgetary skills.
Personal presentation.
Team building.
Personal development.
Wellington Institute of TechnologyPorirua, Expected in 12/2007 ā āCertificate II:Retail - GPA:
Managed administrative duties with phone reception, appointment scheduling and payment processing.
Operated and maintained lensometers, refraction units, auto-refractors, and visual field analysers for patient testing.
Instructed patients on contact lens insertion and removal and lens care guidelines.
Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
Filled and dispensed eyeglass prescriptions, fitting frames, lenses and contact lenses for comfort and convenience.
Maintained inventory levels and accurate records of contact lenses and eyeglass frames.
Assisted with dilating patients or using eye medications when directed by optometrist.
Acquainted patients with procedures and explained purpose of testing to establish consent.
Prepared and administered medications to patients as prescribed by optometrist.
Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
Educated patients and relations on ocular health and safety, promoting good eye care.
Cleaned or sterilized ophthalmic or surgical instruments.
Provided patients with detailed instructions for pre- and post-op care under physician supervision to promote healing and optimal recovery strategies.
Serviced, repaired and maintained ophthalmic equipment to keep instruments and tools in good condition.
Ingram Content Group - Customer Service Representative Fort Wayne, IN, 05/2014 - 03/2016
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Developed customer service policies and procedures to meet and exceed industry service standards.
Exhibited high energy and professionalism when dealing with clients and staff.
Trained new staff regarding company operations, policies and services.
Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.