opthalmic technician front desk receptionist resume example with 19+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Exceptional skills in Clinical, Hospital, and administrative environments including multitasking and organization. Good at coordinating services with diverse team members as well as planning and communication. High-energy, possessing strong knowledge and exceptional customer service skills. Enthusiastic, friendly and personable, looking to take on new challenges in role with terrific company.
Skills
Medical and Administrative Front desk Operations
Medical Back Office Operations
Exceptional skills in multitasking and organization
Proficient in computer systems including: Microsoft Word, Excel, PowerPoint, Outlook, Access, Citrix, OfficeMate, Eyefinity, Aprima, NextGen
Types 60 wpm and 10 key efficient
Leadership
Medical Coding
HIPAA compliance
Medical terminology
Experience
02/2021 to 01/2023Patient Care Coordinator and Procedure Specialist Kabafusion | Hammonton, NJ,
Scheduled evaluations and procedures for patients.
Worked closely with Surgical center and processed all Booking sheets for Procedures being done.
Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high level of communication and interaction.
Received and routed care team messages and documents to appropriate staff.
Completed insurance verifications and authorizations for patient intake and processing.
Requested Medical Records
Requested and Processed New Incoming Referrals
Ordered Specialty Medications from Pharmacies
08/2020 to 02/2021Medical Scheduler and Referral Coordinator Dr Tom Sowash And Assoc., OD | City, STATE,
Answered phone calls and took messages or routed calls for staff members.
Scheduled and confirmed patient appointments and consultations.
Assisted patients with canceling and rescheduling appointments.
Reviewed insurance information with patients and processed copays
Adhered to HIPAA requirements to safeguard patient confidentiality.
11/2006 to 03/2020Opthalmic Technician /Front Desk ReceptionistPhoenix Children's Hospital | City, STATE,
Scheduled Appointments
Front Desk Operations
Insurance Billing
Insurance Authorizations and Referrals to Specialist
Preformed all necessary testing, vitals, and medical History prior to appointment.
Was responsible for ordering back office supplies
06/2002 to 10/2006Office Manager / Optical TechnicianNatural Skylighgt And Solar Fan | City, STATE,
Supervise and mentor 5 employees; providing training, skill development in company policies, daily task execution and industry best practices.
Manage employee schedules and oversee timecards and payroll.
Verify Insurance and bill vision and medical insurance
Manage day to day operations.
Answer phones and scheduling appointments.
Verify daily figures, cash flow, and bank deposits
Preformed all necessary testing, vitals, and medical History prior to appointment.
Education and Training
Expected in 12/2009 to to Certified Medical Assistant And Medical Coding | Medical AssistingThe Bryman School - Tempe, Phoenix, AZ, GPA:
Expected in 2008 to to Associate of Science | PsychologyGlendale Community College, Glendale, Az, GPA:
Expected in 2004 to to Associate of Arts | Human ServicesUniversity of Phoenix, Tempe, AZGPA:
Expected in 2002 to to Associate of Science | Aquatic Biology And LimnologyGlendale Community College, Glendale, AZ , GPA:
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