Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Exceptional skills in Clinical, Hospital, and administrative environments including multitasking and organization. Good at coordinating services with diverse team members as well as planning and communication. High-energy, possessing strong knowledge and exceptional customer service skills. Enthusiastic, friendly and personable, looking to take on new challenges in role with terrific company.

  • Medical and Administrative Front desk Operations
  • Medical Back Office Operations
  • Exceptional skills in multitasking and organization
  • Proficient in computer systems including: Microsoft Word, Excel, PowerPoint, Outlook, Access, Citrix, OfficeMate, Eyefinity, Aprima, NextGen
  • Types 60 wpm and 10 key efficient
  • Leadership
  • Medical Coding
  • HIPAA compliance
  • Medical terminology
02/2021 to 01/2023
Patient Care Coordinator and Procedure Specialist Kabafusion Hammonton, NJ,
  • Scheduled evaluations and procedures for patients.
  • Worked closely with Surgical center and processed all Booking sheets for Procedures being done.
  • Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high level of communication and interaction.
  • Received and routed care team messages and documents to appropriate staff.
  • Completed insurance verifications and authorizations for patient intake and processing.
  • Requested Medical Records
  • Requested and Processed New Incoming Referrals
  • Ordered Specialty Medications from Pharmacies
08/2020 to 02/2021
Medical Scheduler and Referral Coordinator Dr Tom Sowash And Assoc., OD City, STATE,
  • Answered phone calls and took messages or routed calls for staff members.
  • Scheduled and confirmed patient appointments and consultations.
  • Assisted patients with canceling and rescheduling appointments.
  • Reviewed insurance information with patients and processed copays
  • Adhered to HIPAA requirements to safeguard patient confidentiality.
11/2006 to 03/2020
Opthalmic Technician /Front Desk Receptionist Phoenix Children's Hospital City, STATE,
  • Scheduled Appointments
  • Front Desk Operations
  • Insurance Billing
  • Insurance Authorizations and Referrals to Specialist
  • Preformed all necessary testing, vitals, and medical History prior to appointment.
  • Was responsible for ordering back office supplies
06/2002 to 10/2006
Office Manager / Optical Technician Natural Skylighgt And Solar Fan City, STATE,
  • Supervise and mentor 5 employees; providing training, skill development in company policies, daily task execution and industry best practices.
  • Manage employee schedules and oversee timecards and payroll.
  • Verify Insurance and bill vision and medical insurance
  • Manage day to day operations.
  • Answer phones and scheduling appointments.
  • Verify daily figures, cash flow, and bank deposits
  • Preformed all necessary testing, vitals, and medical History prior to appointment.
Education and Training
Expected in 12/2009
Certified Medical Assistant And Medical Coding: Medical Assisting
The Bryman School - Tempe - Phoenix, AZ,
Expected in 2008
Associate of Science: Psychology
Glendale Community College - Glendale, Az,
Expected in 2004
Associate of Arts: Human Services
University of Phoenix - Tempe, AZ
Expected in 2002
Associate of Science: Aquatic Biology And Limnology
Glendale Community College - Glendale, AZ ,
  • First Aid/CPR
  • Microsoft Office Specialist (MOS)
  • Certified Medical Assistant (CMA)
  • National Contact Lens Examiners (NCLE)
  • Licensed Massage Therapist (LMT)

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Resume Overview

School Attended

  • The Bryman School - Tempe
  • Glendale Community College
  • University of Phoenix
  • Glendale Community College

Job Titles Held:

  • Patient Care Coordinator and Procedure Specialist
  • Medical Scheduler and Referral Coordinator
  • Opthalmic Technician /Front Desk Receptionist
  • Office Manager / Optical Technician


  • Certified Medical Assistant And Medical Coding
  • Associate of Science
  • Associate of Arts
  • Associate of Science

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