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Operations Technician Resume Example

Resume Score: 80%

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OPERATIONS TECHNICIAN
Professional Summary
Human Resource professional with 7 plus years in recruiting, interviewing, training and public speaking. Highly responsible, organized and self-motivated. Seasoned management who excels in establishing excellent working relationships with customers, employees, vendors and contractors. Results-oriented Driven business development professional who effectively builds loyalty and long-term relationships with customers while consistently exceeding sales targets, offering well-rounded background in human resources, accounting and administration. Recruitment/staffing Payroll administration experience Project planning Logistics management Communication Skills Microsoft Office Proficiency Shipping and receiving In-depth knowledge of Sales force Pre-screening candidates Performance Management Business Administration New Hire Orientation Standard Operating Procedures Employee Corrective Actions Staff Development HR Policies Highly organized Good judgment Job fairs planning Sales techniques
Skills
  • Accounting, Recruiter
  • Administrative, Recruitment
  • Benefits, Reporting
  • Budgets, Safety
  • Business Management, Sales
  • Business plans, Sales forecasting
  • Business processes, Tables
  • Business solutions, Training materials
  • Closing, Employee handbooks
  • Competitive, Workshops
  • Conferences, Xerox copier
  • Content
  • Contracts
  • Clients
  • Client
  • Customer service
  • Documentation
  • Finance
  • Goal setting
  • Hiring
  • Human Resources
  • Invoicing
  • Law
  • Marketing
  • Market
  • Materials
  • Meetings
  • Microsoft Excel
  • Office
  • Oil
  • Organizational
  • Personnel
  • Policies
  • Executive presentations
  • Pricing
  • Process improvement
  • Procurement
  • Profit
  • Proposals
  • Purchasing
Work History
Operations Technician06/2017
Company Name – City, State
  • Maintain and distribute data/records to appropriate construction personnel including AFE numbers, AFE documents, drawings and etc.
  • Maintain PAT Construction Team and inspector organizational chart.
  • Coordinate with procurement on field Purchase Requisitions Create maintain qualified vendor's lists, including primary work types.
  • Support vendors electronic invoicing system,entry, appropriate approval, new-vendor creation, etc.
  • Coordinate fleet vehicle management , fleet vehicle requests, inspection registration reports,mileage purchasing cards, mileage updates and ARI updates.
  • Build reports for kick off meetings required by Superintendent and Foreman Provided support to Construction Superintendent, Construction Foreman, and Project Managers.
  • Assisted the diversity recruiter in complying with all corporate policies.
  • Initiated the new hire paperwork process.
  • Coordinated meetings, developed meeting content and presented all human resources law updates.
Department Manager01/2016 to 04/2017
Company Name – City, State
  • Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic, and sales.
  • Broke three sales records in one calendar year for department.
  • Created alternative business plans to improve customer relationships.
  • Translated business priorities into implementable actions.
  • Achieved triple digit year-over-year growth in territory business base accounts.
  • Created new revenue streams by cultivating successful partnerships with Republic Services, Southern Glazers and Ben E.
  • Kieth, worth more than $85,000 to $100,000 dollars a week in revenue in One year.
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Translated business priorities into implementable actions.
  • Moved freight, stock and other materials to and from storage and production areas and loading docks.
  • Received, stored and shipped goods and materials.
  • Organized Ordered and maintained a department of over 5,000 alcohol beverages and accessories.
  • Collaborated with third-party vendors to implement proactive and precise truck to shelf ordering system.
  • Picked up incoming stock and delivered materials to designated locations.
  • Oversaw sales forecasting, goal setting and performance reporting for all accounts.
  • Monitored market activity and quoted pricing to maintain healthy profit margins.
Sales Meeting Services Coordinator03/2013 to 12/2015
Company Name – City, State
  • Oversaw sales forecasting, goal setting and performance reporting for all accounts.
  • Increased sales volume by adding over fifteen oil gas accounts in the Permian basin territory.
  • Built client relationships by acting as the liaison between the customer service and sales teams.
  • Developed various executive presentations and reports to facilitate project evaluation and process improvement.
  • Supported the sales team in writing proposals and closing contracts.
  • Developed quarterly and annual sales department budgets.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Oversaw sales forecasting, goal setting and performance reporting for all accounts.
  • Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.
Branch Office Administrator04/2017 to 04/2020
Company Name – City, State
Education
Human Resources Assistant08/2013Malone Business Systems- City, StateMet with an average of 15 clients per week consistently, resulting in a 30% client retention rate.
Assisted in hiring employees and initiated the new hire paperwork process. Created sales contacts with on- and off-premise accounts. Organized joint sales calls with current customers and outside vendors. Oversaw sales forecasting, goal setting and performance reporting for all accounts. Built client relationships by acting as the liaison between the customer service and sales teams. Consulted with clients after sales and contract signings to resolve problems and provide ongoing support. Developed competitive comparison tables of xerox copier pricing, fees, ratings, category and product performance to use for account sales calls.: Human Resources Generalist/Recruiter07/2010University of Houston Hilton Hotels Inc- City, StateTranslated business priorities into implementable actions. Evaluated timecards for accuracy on the regular and overtime hours. Edited job position announcements before authorizing a post. Updated presentation documents for the compensation committee to review. Sent notices to employees and subcontractors regarding expiring documentation. Delivered friendly assistance with new hires throughout the interview/hiring process. Prepared monthly, weekly and daily logs using Microsoft Excel and Office. Developed company personnel policies, standard operating procedures and employee handbooks., Trained new hires on company personnel policies, standard operating procedures and employee handbooks on Hilton standards. Coached and enforced company policy and procedures relating to all phases of human resources activity. Educated and advised employees on group health plans, voluntary benefits and 401(k) retirement plans. Assisted in innovative new-employee orientation programs, including safety training. Reviewed and edited all training materials for accuracy and policy compliance. Trained staff during demonstrations, meetings, conferences and workshops. Reviewed and edited all training materials for accuracy and policy compliance. Assisted the diversity recruiter in complying with all corporate policies. Conducted exit interviews and verified that employment termination paperwork was completed. Tracked key dates and deadlines and maintained specific personnel lists. Posted positions through approved recruitment channels. Networked with industry contacts, association memberships and associates.
Bachelor of Science: Business Hotel Restaurant Mangment2009University of Houston
Associate of Science: General Studies2006Midland College- City, State
Coursework in Finance and Accounting Coursework in Organizational Training and Development Coursework in Business Management
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Resume Overview

School Attended

  • Malone Business Systems
  • University of Houston Hilton Hotels Inc
  • University of Houston
  • Midland College

Job Titles Held:

  • Operations Technician
  • Department Manager
  • Sales Meeting Services Coordinator
  • Branch Office Administrator

Degrees

  • Human Resources Assistant 08/2013
    Assisted in hiring employees and initiated the new hire paperwork process. Created sales contacts with on- and off-premise accounts. Organized joint sales calls with current customers and outside vendors. Oversaw sales forecasting, goal setting and performance reporting for all accounts. Built client relationships by acting as the liaison between the customer service and sales teams. Consulted with clients after sales and contract signings to resolve problems and provide ongoing support. Developed competitive comparison tables of xerox copier pricing, fees, ratings, category and product performance to use for account sales calls. : Human Resources Generalist/Recruiter 07/2010
    Bachelor of Science : Business Hotel Restaurant Mangment 2009
    Associate of Science : General Studies 2006
    Coursework in Finance and Accounting Coursework in Organizational Training and Development Coursework in Business Management

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