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Operations Officer Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Graduating the United States Naval Academy (Annapolis, Maryland) in May, 2016, with a Bachelor of Science in International Relations, Mr. Claire accepted a commission as a Second Lieutenant in the United States Marines Corps (USMC). Between May 2016 and 2018, Mr. Claire attended various USMC officer development courses, to include The Basic School (Quantico, Virginia), Infantry Officer's Course (Quantico, Virginia) and Combat Engineers Officer Course (Camp Lejeune, North Carolina). Mr. Claire then reported to Combat Logistics Battalion 24, 2d Marine Logistics Group (Camp Lejeune, North Carolina) where he fulfilled various duties to include Engineer Platoon Commander, Assistant Operations Officer, Regimental Current Operations Officer and Foreign Advising Team Leader (Logistics and Engineering) assigned to Special Purpose Marine Air Ground Task Force Crisis Response Africa, Theatre Security Cooperation Mission Uganda. Following his time assigned to Camp Lejeune, Mr. Claire accepted an assignment to serve as the Operations Officer at the Military Entrance Processing Station in Nashville, Tennessee, where he oversaw the execution of administrative, medical and academic processing for thousands of military recruits from Middle Tennessee, Southern Kentucky and Northern Alabama.

Mr. Claire is a versatile Operations Supervisor, successful at taking on routine and complex business challenges with resourceful and creative approaches. Recognized as driven, dedicated and hardworking leader with a history of streamlining operations and increasing results. He offers strategic operations management skills developed over 8 years of resource management to bring value team. Advanced and continually developing knowledge of supply chain operations and procedure optimization.

Most of all, Mr. Claire is a devoted husband, father and team member, who consistently displays an unresolved dedication to those he works with. He believes wholeheartedly in a "servent leadership" approach to team management and development. He is best suited for a position where he can identify and magnify the strengths of those around him, leveraging their individual talents to maximize the overall team's productivity and output, while simultaneously supporting one another and embodying cohesion.

Skills
  • Logistics expertise
  • Employee Performance
  • Operational Efficiency
  • Process Optimization
  • Customer Relations
  • Human resources
  • Strategic planning
  • Workflow planning
  • Presentation design
  • Policy and procedure modification
  • Staff Management
  • Problem Resolution
  • Quality Assurance
  • Team Oversight
  • Performance improvement
Work History
Operations Officer, 03/2021 to Current
Securitas Security Services Usa, Inc. Carter Lake, IA,
  • Collaborated in timely processing of billing and accounts receivables.
  • Worked closely with others to accomplish timely invoicing and accounts receivables.
  • Updated and published standard operating procedures (SOPs) using stakeholder, customer and employee input and feedback resulting in clearer and more useful instruction for users.
  • Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
  • Verified compliance with best business practices throughout organization.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Coordinated with external companies to fill openings effectively, reducing critical vacancies.
  • Implemented processes that simplified procedures and reduced average processing time.
  • Coordinated visits and provided briefs to very important personnel (VIPs) improving knowledge and awareness of operational activities, programs and offerings.
  • Conducted root cause analysis in deficient areas to identify and resolve central issues.
Assistant Operations Officer, 10/2019 to 03/2021
Glacier Bancorp Salt Lake City, UT,
  • Integrated intelligence activities into other military operations, plans and programs.
  • Directed collection, organization and application of field intelligence and combat data to enhance troop safety and operational success.
  • Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities.
  • Prepared and delivered investigative reports and briefings.
  • Oversaw teams planning, implementing and realigning field and base operational strategies.
  • Conducted and oversaw interrogations, briefings and debriefings.
  • Identified issues, analyzed information and provided solutions to problems.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Developed and maintained courteous and effective working relationships.
  • Led associate focus groups and meetings to obtain suggestions, address concerns or issues and foster positive relations among team members and management.
  • Conducted root cause analysis in deficient areas to identify and resolve central issues.
Foreign Advising Team Leader, 03/2019 to 09/2019
United States Marine Corps City, STATE,
  • Supervised contractor work processes and adherence to project schedule.
  • Complied with safe operating practices and assessed operational procedures against best practices.
  • Delegated assignments based on plans, project needs and knowledge of individual team members.
  • Monitored, coached and supervised team of 26 United States Service Members and 80+ foreign military members in 2019.
  • Built and maintained vendor relationships with foreign contracting firms, serving as main liaison for gaining building access and project approval.
  • Communicated daily with foreign vendors to keep project fully operational.
  • Created weekly and monthly reports and presentations for management team.
  • Provided general office administration, including correspondence, filing and spreadsheet development.
  • Oversaw all daily operations and equipment maintenance.
  • Managed site development with assistance from civil engineers and complied with city, national and military orgasnizational ordinances.
  • Trained managers of each department in safety protocols and procedures.
  • Attended weekly meetings with Ugandan People's Defense Force officer liasons to discuss safety procedures, compliance issues and facility maintenance.
  • Oversaw the dialy maintaince of heavy equipment, tools and machinery.
  • Scheduled vendor and service companies for various types of operations.
  • Assumed responsibility for personnel deployed to work site.
  • Maintained records and logs of work performed and materials and equipment used.
  • Planned, coordinated and managed operations and field safety programs for building construction, and infrastructure and public works projects.
  • Identified complex operational deficiencies and facilitated development of creative solutions involving workflow procedures to facilitate long-term strategic plans.
  • Produced detailed and relevant reports for use in making operational decisions.
  • Conducted thorough reviews of operations to devise and deploy improvement strategies.
  • Leveraged on-site observation and personal interviews to identify team and individual strengths.
Engineer Platoon Commander, 02/2018 to 03/2019
United States Marine Corps City, STATE,
  • Complied with safe operating practices and assessed operational procedures against best practices.
  • Performed continuous evaluations of operational support successes and failures, and implemented improvement plans.
  • Delegated assignments based on plans, project needs and knowledge of individual team members.
  • Provided general office administration, including correspondence, filing and spreadsheet development.
  • Executed and supervbised the execution of basic trade activities such as electrical, mechanical, plumbing, piping, carpentry, concrete work, monitoring safety regulations and performing other duties as assigned.
  • Read plans and blueprints and communicated to workers.
  • Monitored, coached and supervised team of between 20 and 30 subordinate Marines in 2018 and 2019.
  • Oversaw all daily office operations and equipment maintenance.
  • Verified completed projects met approved time, quality and cost estimates.
  • Coordinated site investigations, documented issues and escalated to executive teams as needed.
  • Attended weekly meetings with Battalion Commanding Officer (O-5, USMC) to discuss safety procedures, compliance issues and facility maintenance.
  • Trained managers of each department in safety protocols and procedures.
  • Maintained records and logs of work performed and materials and equipment used.
  • Assumed responsibility for personnel deployed to work site.
  • Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
  • Monitored supply chain and managed logistics functions for company.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Coordinated and led meetings to inform management of operational challenges and suggested improvements.
  • Interfaced with department heads to establish tracking mechanisms and processes that created clear and effective information flow internally and with units being provided support.
  • Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
  • Led associate focus groups and meetings to obtain suggestions, address concerns or issues and foster positive relations among team members and management.
  • Maintained master schedule and set up appointments.
  • Managed filing systems for electronic and hard copy documents to keep organized records.
  • Devised and implemented improvements to reporting procedures.
  • Coached employees through day-to-day work and complex problems.
  • Led comprehensive staff member training covering key topics.
  • Oversaw project logistics using industry expertise and independent judgment.
  • Directly responsible for the management of over $4,653,080 in inventory required for operational success
Education
High School Diploma: , Expected in 05/2011
to
Lemon Bay High School - Englewood, FL
GPA:
Naval Academy Admissions Approval : General Studies, Expected in 04/2012
to
Naval Academy Preparatory School - Newport, RI,
GPA:
Bachelor of Science: International Relations, Expected in 05/2016
to
United States Naval Academy - Annapolis, MD
GPA:

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Resume Strength

  • Length
  • Personalization
  • Target Job

Resume Overview

School Attended
  • Lemon Bay High School
  • Naval Academy Preparatory School
  • United States Naval Academy
Job Titles Held:
  • Operations Officer
  • Assistant Operations Officer
  • Foreign Advising Team Leader
  • Engineer Platoon Commander
Degrees
  • High School Diploma
  • Naval Academy Admissions Approval
  • Bachelor of Science