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Service-oriented and performance-driven professional with excellent organizational, multitasking and problem-solving abilities. Service-driven with 10 year background in administrative support and management. Personable and reliable desiring opportunity to use administrative and accounting skills in busy environment.
- Administrative management abilities
- Budgeting and cost control strategies
- Customer relationship management
- Inventory coordination
- MRP and ERP systems
- Bill processing
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- Adjustment posting
- 10-key proficiency
- Sensitive material handling
- AR/AP
- Advanced MS Office Suite knowledge
- Schedule management
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12/2019 to Current Operations Coordinator Children's National Medical Center – Richmond, VA,
- Assessed upcoming projects to forecast projected resource requirements.
- Conferred with subordinate managers each week to assess needs and optimize activities.
- Collaborated with staff to streamline procedures and improve bottom-line profitability.
- Managed administrative staff and assisted new hires on office procedures and policies.
- Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
- Prepared agendas for monthly staff meetings and worked with administrative assistant to schedule staff meetings.
- Reconciled all expenses and accounts, including company credit cards and expense accounts.
- Maintained process documentation for financial department operations.
- Updated and reconciled accounts payable with purchase orders for accuracy.
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
- Coordinated timely payments to vendors.
- Obtained purchased items by creating purchase orders submitting to suppliers.
03/2019 to 10/2019 Clinic Operations Manager Clinica – Boulder, CO,
- Sourced qualified employees to provide skilled and adequate coverage for all shifts.
- Strengthened and aligned daily operations with patient needs based on collected feedback and continuous improvement plans.
- Directed daily operations at the Pediatric Clinic.
- Resolved conflicts promptly among staff to keep workflows on task.
- Supervised administrative staff delivering consistent coaching and mentoring to improve job efficiency.
- Ordered all supplies needed for the clinic and kept tabs on inventory levels.
- Managed operations in accordance with budget requirements.
05/2017 to 02/2019 Accounts Receivable Specialist Afterpay Touch – Austin, TX,
- Performed day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts payable data and reconciled daily totals to confirm proper accounting.
- Processed over 250 payments every week.
- Oversaw disputes resolution and reconciliation for 800 member accounts.
- Generated, mailed and monitored invoices.
- Performed various accounts receivable functions, including cash receipts posting, updating cash flow reports and researching chargebacks and write-offs.
- Evaluated open accounts to look for past-due balances and pursue collection strategies.
- Balanced reports and batch summaries to submit for approval.
- Prepared month-end closing entries for detailed reporting and recordkeeping.
- Supported efficient accounting operations with high-quality administrative support.
08/2016 to 05/2017 Office Manager Intellum, Inc. – Atlanta, GA,
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Increased office organization by developing filing system and patient files.
- Managed inventory and purchase of supplies for office operations and maintenance.
- Solicited vendor quotes to determine optimal material purchase pricing.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Supervised employees, consistently cultivating productive and positive work atmosphere.
- Organized patient files and streamlined operations to improve efficiency.
- Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
Expected in Associate of Business Administration:
Grand Rapids Community College - Grand Rapids, MI
GPA:
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