Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Service-oriented and performance-driven professional with excellent organizational, multitasking and problem-solving abilities. Service-driven with 10 year background in administrative support and management. Personable and reliable desiring opportunity to use administrative and accounting skills in busy environment.

  • Administrative management abilities
  • Budgeting and cost control strategies
  • Customer relationship management
  • Inventory coordination
  • MRP and ERP systems
  • Bill processing
  • Adjustment posting
  • 10-key proficiency
  • Sensitive material handling
  • AR/AP
  • Advanced MS Office Suite knowledge
  • Schedule management
12/2019 to Current
Operations Coordinator Children's National Medical Center Richmond, VA,
  • Assessed upcoming projects to forecast projected resource requirements.
  • Conferred with subordinate managers each week to assess needs and optimize activities.
  • Collaborated with staff to streamline procedures and improve bottom-line profitability.
  • Managed administrative staff and assisted new hires on office procedures and policies.
  • Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
  • Prepared agendas for monthly staff meetings and worked with administrative assistant to schedule staff meetings.
  • Reconciled all expenses and accounts, including company credit cards and expense accounts.
  • Maintained process documentation for financial department operations.
  • Updated and reconciled accounts payable with purchase orders for accuracy.
  • Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
  • Coordinated timely payments to vendors.
  • Obtained purchased items by creating purchase orders submitting to suppliers.
03/2019 to 10/2019
Clinic Operations Manager Clinica Boulder, CO,
  • Sourced qualified employees to provide skilled and adequate coverage for all shifts.
  • Strengthened and aligned daily operations with patient needs based on collected feedback and continuous improvement plans.
  • Directed daily operations at the Pediatric Clinic.
  • Resolved conflicts promptly among staff to keep workflows on task.
  • Supervised administrative staff delivering consistent coaching and mentoring to improve job efficiency.
  • Ordered all supplies needed for the clinic and kept tabs on inventory levels.
  • Managed operations in accordance with budget requirements.
05/2017 to 02/2019
Accounts Receivable Specialist Afterpay Touch Austin, TX,
  • Performed day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts payable data and reconciled daily totals to confirm proper accounting.
  • Processed over 250 payments every week.
  • Oversaw disputes resolution and reconciliation for 800 member accounts.
  • Generated, mailed and monitored invoices.
  • Performed various accounts receivable functions, including cash receipts posting, updating cash flow reports and researching chargebacks and write-offs.
  • Evaluated open accounts to look for past-due balances and pursue collection strategies.
  • Balanced reports and batch summaries to submit for approval.
  • Prepared month-end closing entries for detailed reporting and recordkeeping.
  • Supported efficient accounting operations with high-quality administrative support.
08/2016 to 05/2017
Office Manager Intellum, Inc. Atlanta, GA,
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Increased office organization by developing filing system and patient files.
  • Managed inventory and purchase of supplies for office operations and maintenance.
  • Solicited vendor quotes to determine optimal material purchase pricing.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Supervised employees, consistently cultivating productive and positive work atmosphere.
  • Organized patient files and streamlined operations to improve efficiency.
  • Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
Education and Training
Expected in
Associate of Business Administration:
Grand Rapids Community College - Grand Rapids, MI

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School Attended

  • Grand Rapids Community College

Job Titles Held:

  • Operations Coordinator
  • Clinic Operations Manager
  • Accounts Receivable Specialist
  • Office Manager


  • Associate of Business Administration

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