Service-oriented and performance-driven professional with excellent organizational, multitasking and problem-solving abilities. Service-driven with 10 year background in administrative support and management. Personable and reliable desiring opportunity to use administrative and accounting skills in busy environment.
Skills
Administrative management abilities
Budgeting and cost control strategies
Customer relationship management
Inventory coordination
MRP and ERP systems
Bill processing
Adjustment posting
10-key proficiency
Sensitive material handling
AR/AP
Advanced MS Office Suite knowledge
Schedule management
Experience
12/2019 to Current
Operations CoordinatorChildren's National Medical Center – Richmond, VA,
Assessed upcoming projects to forecast projected resource requirements.
Conferred with subordinate managers each week to assess needs and optimize activities.
Collaborated with staff to streamline procedures and improve bottom-line profitability.
Managed administrative staff and assisted new hires on office procedures and policies.
Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
Prepared agendas for monthly staff meetings and worked with administrative assistant to schedule staff meetings.
Reconciled all expenses and accounts, including company credit cards and expense accounts.
Maintained process documentation for financial department operations.
Updated and reconciled accounts payable with purchase orders for accuracy.
Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
Coordinated timely payments to vendors.
Obtained purchased items by creating purchase orders submitting to suppliers.
03/2019 to 10/2019
Clinic Operations ManagerClinica – Boulder, CO,
Sourced qualified employees to provide skilled and adequate coverage for all shifts.
Strengthened and aligned daily operations with patient needs based on collected feedback and continuous improvement plans.
Directed daily operations at the Pediatric Clinic.
Resolved conflicts promptly among staff to keep workflows on task.
Supervised administrative staff delivering consistent coaching and mentoring to improve job efficiency.
Ordered all supplies needed for the clinic and kept tabs on inventory levels.
Managed operations in accordance with budget requirements.
Performed day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts payable data and reconciled daily totals to confirm proper accounting.
Processed over 250 payments every week.
Oversaw disputes resolution and reconciliation for 800 member accounts.
Generated, mailed and monitored invoices.
Performed various accounts receivable functions, including cash receipts posting, updating cash flow reports and researching chargebacks and write-offs.
Evaluated open accounts to look for past-due balances and pursue collection strategies.
Balanced reports and batch summaries to submit for approval.
Prepared month-end closing entries for detailed reporting and recordkeeping.
Supported efficient accounting operations with high-quality administrative support.
08/2016 to 05/2017
Office ManagerIntellum, Inc. – Atlanta, GA,
Handled scheduling and managed timely and effective allocation of resources and calendars.
Increased office organization by developing filing system and patient files.
Managed inventory and purchase of supplies for office operations and maintenance.
Solicited vendor quotes to determine optimal material purchase pricing.
Coordinated office activities and operations to secure efficiency and compliance with company policies.
Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Supervised employees, consistently cultivating productive and positive work atmosphere.
Organized patient files and streamlined operations to improve efficiency.
Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
Education and Training
Expected in
Associate of Business Administration: Grand Rapids Community College - Grand Rapids, MI GPA:
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