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Operations Coordinator Resume Example

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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Talented Operations Coordinator successful at supervising and directing daily efforts of project teams and developing effective work procedures and processes. Results-oriented and organized with extensive experience working in fast-paced environments to consistently meet operational targets. Equipped Operations Coordinator with great attention to detail and to professionally deal with internal and external personnel. Sound knowledge of administrative and clerical procedures. Quickly and calmly adapts to changing schedules and updates financial tracking documents to keep projects on budget.

Skills
  • Project scheduling
  • Quality assurance and control
  • Cost-reduction strategies
  • Administrative management abilities
  • Budgeting and cost control strategies
  • Logistics oversight
  • Warehouse operations
  • HR knowledge
  • Production
  • Inventory coordination
  • Staff supervision
  • Delegation
Experience
04/2020 to Current Operations Coordinator Children's National Medical Center | Landover, MD,
  • Oversaw implementation of organizational standards regarding safety and food safety.
  • Provided support and troubleshooting for physical equipment.
  • Conferred with other supervisors to establish immediate and long term production plans.
  • Reevaluated existing filing system and made adjustments to adhere to corporate document detention policies.
  • Answered phone calls from colleagues around the United States, as well as customers and company drivers.
  • Reevaluated existing labor and inventory documentation processes and optimized the processes by reducing the amount of labor and team members required to complete daily and monthly reports. Amount of time required to complete daily labor and inventory reports reduced by 60% on average. Removed the need for a team of 6+ and provided an SOP for a team of 3 to complete quality reports.
  • Oversaw product, office, and raw material inventory by monitoring production and doing thorough physical counts of various warehouses. Submitted inventory reports daily and during month end.
  • Supervised day-to-day facility operations in accordance with set policies and guidelines.
  • Collaborated with Co-Operations Coordinator to ensure all shifts and locations were adhering to all schedules and policies.
  • Planned routine operations and special projects under direction of plant manager.
  • Planned daily operational strategies, including delivery routing, production plans and priority supply chains.
  • Working closely with corporate Environmental Health and Safety colleagues to implement new and improved safety policies and processes.
  • Managed production staff and trained new hires on the production floor.
  • Managed administrative staff and trained new hires on office procedures and policies.
  • Inspected production areas to identify and correct unsafe or unauthorized practices.
  • Assisted management in corrective actions. Implemented preventative processes to prevent further non-compliance.
  • Liaised with senior management to introduce new processes and technologies.
  • Assessed upcoming projects to forecast projected resource requirements as well as assessing new customer contracts to plan production per supply chain.
  • Prepared agendas for monthly EHS and Operations staff meetings and worked with plant manager to schedule staff meetings.
  • Evaluated and processed shift reports to assess profits from sites in Utah.
07/2019 to 07/2021 Brick Specialist Breakthru Beverage Group | Miramar, FL,
  • Assisted customers in finding products within their budget and interests. Explain current savings options as well as promotions.
  • Create a positive relationship with customers to ensure they return and respond positively to surveys.
  • Assist customers in physical builds; offering advice on free builds, or give assistance on instruction-assisted builds.
  • Answer phone from customers to offer over the phone advice or give information such as inventory availability.
  • Keep updated inventory knowledge and paperwork on hand. Keep up with weekly deliveries.
  • Assist customers with account and point information. Offer rewards when applicable.
  • Have knowledge of new and existing Lego sets and research pieces and Minifigures as well as watch relevant movies and shows related to current Lego sets.
  • Focus on keeping myself and customers safe while on the sales floor.
  • Engrain a sense of play to all daily activities.
  • Use creativity, playfulness, and humor to keep youth entertained and smiling. Create an environment that youth will want to return to.
08/2019 to 03/2020 Warehouse Associate AmerisourceBergen | City, STATE,
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Used pallet jacks to move items to and from warehouse locations.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
  • Arranged items on store racks and shelves, checking correct location and prices.
  • Generated shipping documents, including packing lists and invoices.
  • Examined packages and goods for damage and notified vendors of replacement needs.
  • Identified safety hazards and notified management to determine proper resolution of issues.
  • Monitored equipment for signs of mechanical issues and organized repairs to maintain functionality.
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
  • Examined incoming and outgoing shipments, rejected damaged items and appropriately recorded any discrepancies.
  • Labeled customer packages to prevent unnecessary delays in loading and shipping of ordered goods.
  • Complied with all local, state and federal requirements involving shipping and handling of hazardous materials.
  • Logged unit quantities and entered data into inventory database.
  • Loaded perishable goods into environmentally controlled trucks.
08/2018 to 08/2019 Tier 3 Process Assistant Amazon | City, STATE,
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Welcoming and training new hires on standard operating procedures, safety, and food safety.
  • Working closely with management to focus on raising productivity and lowering injuries occurrences.
  • Work with company software and spreadsheets to keep track of individual team members productivity and make notes based on research.
  • Work with team members individually to find motivators and attempt to remove obstacles.
  • Enforce safety and food safety policies to protect workers and customers for the company.
Education and Training
Expected in 05/2017 High School Diploma | Watson Chapel High School, Pine Bluff, AR GPA:
  • Future Business Leaders of America Member
  • Environmental and Spacial Science Member
Expected in | Clinical Psychology Henderson State University, Arkadelphia, AR GPA:
Certifications
  • Microsoft Office Training - 2016-2017
  • Licensed PIT Operator- 2021

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88Good

Resume Strength

  • Formatting
  • Length
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • Watson Chapel High School
  • Henderson State University
Job Titles Held:
  • Operations Coordinator
  • Brick Specialist
  • Warehouse Associate
  • Tier 3 Process Assistant
Degrees
  • High School Diploma
  • Some College (No Degree)

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