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Operations Coordinator Resume Example

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OPERATIONS COORDINATOR
Summary

Meticulous Coordinator experienced in cross-departmental communication, purchase order tracking and invoice creation. Ready to offer first-rate problem-solving, multitasking and time management abilities to dynamic new role with room for growth and professional advancement.

Skills
  • Microsoft Word, Excel, and Outlook Expert
  • Excellent ability to anticipate and understand the impact of actions/procedures.
  • Excels in organizing and scheduling projects.
  • Logistics and Planning
  • Communicator
  • Operation Monitoring
  • Process Implementation
  • Purchase Order Preparation and Processing
  • Data Entry
  • Invoice creation and Processing
  • Personnel Resource Allocation
  • Logistics Coordination
  • Monitoring
  • Coordination
Experience
Company Name | City, StateOperations Coordinator10/2020 - Current
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Inspected production areas to identify and correct unsafe or unauthorized practices.
  • Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
  • Assessed upcoming projects to forecast projected resource requirements.
  • Liaised between customers and management to ensure smooth operations delivery.
  • Coordinated and managed project tasks to ensure project delivery within established budgets and timelines.
  • Reviewed contracts with company's legal counsel, making revisions in effort to avoid future litigation.
  • Tracked timely receipt of invoices, monitored and identified late invoices and contacted vendors to obtain tardy invoices.
  • Processed and sent monthly invoices to customers on standard billing cycle, including adjustments, credit memos and corrections.
  • Executed account updates and noted account information in company data systems.
  • Managed all payments processing, invoicing and collections tasks.
  • Developed strong professional rapport with vendors and clients.
  • Handled past due accounts, including collections and status reports.
  • Monitored past due accounts and pursued collections on outstanding invoices.
  • Processed invoice payments and recorded information in account database.
  • Created highly organized filing system for account documents resulting in increased efficiency.
Company Name | City, StatePlanning Coordinator01/2019 - 10/2020
  • Provide support and act as point of contact for cross functional teams and customers.
  • I am responsible for coordinating the transportation and logistics of all projects.
  • Coordinate and plan projects with customer and appropriate team members.
  • Responsible for Commissioning team's schedule for all deployments and events.
  • Manage the overall Event calendar.
  • Create Purchase Orders for review and send to appropriate customer personnel.
  • Track payment of invoices from vendors.
  • Responsible for all importation/exportation documentation for shuttles.
  • Assist in After Sales customer care as customer issues arise.
  • Coordinate Meetings for cross-functional teams to ease communication and updates.
  • Lead meetings with customers and point of contacts.
  • Coordinate onsite visits with perspective and current customers.
  • Create and maintain a good repour with customers and vendors.
  • Responsible for tracking all project milestones.
  • To Think about the size of the team you led, the number of projects you balanced, or the number of articles you wrote.
  • Defined and documented office procedures, using updated SOPs to provide thorough and comprehensive training for all administrative support staff.
  • Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
  • Served as link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
  • Set up appointments with customers and oversaw main department calendar.
  • Partnered with peers and cross-functional teams to align operations with targets and strengthen internal relationships.
Company Name | City, StateSecretary09/2013 - 12/2019
  • Created agendas, meeting notes and other documents to enhance collaborative process.
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Processed accurate payroll for Elementary staff
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Maintained organized filing system of paper and electronic documents.
  • Coordinated communications, including taking calls, responding to emails and interfacing with clients.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Checked office supplies stock and placed orders to maintain levels.
  • Loaded billing data into systems through data import, scanning or manual keying, to verify complete and accurate client invoices from vendors.
  • Tracked timely receipt of invoices, monitored and identified late invoices and contacted vendors to obtain tardy invoices.
  • Participated in educational opportunities, including workshops, seminars and training classes to gain stronger education in industry updates and federal regulations.
  • Identified professional development opportunities and delivered comprehensive, standardized and hands-on training to new staff.
  • Maintained accounting ledgers by verifying and posting account transactions.
Education and Training
Jackson Community College | CityAssociate of Applied Science in Applied Science2007
Accomplishments
  • Planned and managed more than 25 events for students and families over the course of my time as an Elementary Secretary.
  • Father-Daughter Dance, Community Easter Egg Hunt, BINGO for Bags Fundraiser, Annual Kindergarten Round-Up, Chicago Shed Aquarium Field Trip, and much more!
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Resume Overview

School Attended

  • Jackson Community College

Job Titles Held:

  • Operations Coordinator
  • Planning Coordinator
  • Secretary

Degrees

  • Associate of Applied Science in Applied Science

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