LiveCareer-Resume

operations coordinator resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Education and Training
Bachelor of Science: Healthcare Administration, Expected in 2010
-
Bryant & Stratton College - Mequon, WI
GPA:
Status -
Associate of Applied Science: Medical Administrative Assistant, Expected in 2008
-
Bryant & Stratton College - Wauwatosa, WI
GPA:
Status -
  • Completed continuing education in:
  • Healthcare Terminology
  • Medical Office Support
  • Medical Insurance Billing
  • Anatomy & Physiology
  • Office Applications
Experience
Patient Access Registrar, 11/2021 - Current
Stryker Corporation Richmond, VA,
  • Patient registration,create and update patient profiles and changes such as demographics
  • Managed front office activities, including customer service, patient appointment management, billing and collections, and office administration
  • Insurance verification, collect insurance co-pays and outstanding bill balances.
  • Scan incoming documentation
  • Pull patient records and transferred information to appropriate parties
  • Experience in medical terminology
  • Obtained necessary signatures for privacy laws and consent for treatment.
Operations Coordinator, 11/2020 - Current
Health Alliance Of Hudson Valley Port Jervis, NY,
  • Coordinates daily operations, including delivery routing, team workflow
  • Pull/pick raw materials and or packing materials for production to include all purchased and manufactured liquids/solids through SAP
  • Verifies product/material, catalog number, lot number, special request information, unit size, and weights against order documentation
  • Process completed packing orders
  • Maintain update daily production numbers
  • Ensure accurate inventory for adequate safety stock as well as adequate materials for all schedule changes
  • Request physical inventory counts as needed
  • Update maintain scrap carts functions/for disposal
  • Monitor negative orders, update/responds to shortages to outside vendors
  • Liaised between customers and management to ensure smooth operations delivery
  • Reviewed daily reports and reconciled accounts to keep information current and accurate
  • Inspects production areas to identify and correct unsafe or unauthorized practices
  • Assessed upcoming projects to forecast projected resource requirements
  • Conducts monthly Fire/Eye wash safety testing
  • Conducts monthly/weekly scrubber checks
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Keeps work area, safe,clean, and organized.
Patient Service Representative (PRN), 09/2009 - Current
Res-Care, Inc. Selma, CA,
  • Created and update patient profiles and changes such as demographics
  • Managed front office activities, including customer service, patient appointment management, billing and collections, and office administration
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services in busy specialty office with providers
  • Coordinated referral orders for patients of specialty providers
  • Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues
  • Prepared and submitted claims to insurance companies for payment
  • Collect insurance co-pays and outstanding bill balances.
  • Greeted visitors and established purpose of visit to complete check-in procedure quickly
  • Scan incoming documentation
  • Pull patient records and transferred information to appropriate parties
  • Experience in medical terminology
Sr. Pharmacy Technician/Special Projects Coordinator, 02/2019 - 11/2020
Omnicare/CVS Long Term Care Pharmacy Services City, STATE,
  • Implemented procedural updates to correct deficiencies and improve operations.
  • Managed work streams for both routine and special projects simultaneously.
  • Prioritized needs and delegated assignments in order to handle multiple projects.
  • Maintained project schedules by managing deadlines and adjusting workflow as needed.
  • Accurately entered data using CFRX systems (inventory management)
  • Adjusting BOH( Balance on Hand) resolve discrepancies on drug counts.
  • Performed scheduled inventory counts and supply audits.
  • Works with the Omnicell team
  • Deliver/stock Omnicell medications
  • Omnicell is an advanced automated medication dispensing cabinet system.
  • Omnicell's reduces pharmacy cost, promote higher quality care. By providing immediate access to emergency and first dose medications
  • Trained newly hired clinical staff on all aspects of performing functions with Omnicell to support error-free medication management.
Lead Pharmacy Technician, 05/2002 - 01/2019
Company Name City, State,
  • Assisted Pharmacy Manager with day to day pharmacy operations
  • Order inventory through CFRx system/ McKesson
  • Cycle counting and reconciliation/ product inventory audits
  • Adjusting BOH (Balance on Hand BOH) resolve discrepancies in drug counts.
  • Manage pharmacy inventory through proper medication ordering, returns and inter-store transfers.
  • Received, reviewed, dispensed, and labeled prescriptions daily with expert accuracy.
  • Regularly evaluated employee performance, provided feedback and coaching, disciplining staff as needed.
  • Planned, organized, supervise and provided assignments for pharmacy technicians.
  • General HR Duties
  • Fulfill departmental requisitions/ new hires
  • Reviewed and approved time cards for processing by payroll department.
  • Conducted or approved the performance evaluations for all pharmacy technicians within the department.
  • Responsible for filling punch cards, shipping orders, stock inventory maintenance, packing unit dose medication, preparing compounds and drawing syringes.
  • Maintained proper pharmacy and general safety procedures and standards, including department cleanliness.

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Resume Overview

School Attended

  • Bryant & Stratton College
  • Bryant & Stratton College

Job Titles Held:

  • Patient Access Registrar
  • Operations Coordinator
  • Patient Service Representative (PRN)
  • Sr. Pharmacy Technician/Special Projects Coordinator
  • Lead Pharmacy Technician

Degrees

  • Bachelor of Science
  • Associate of Applied Science

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