Operations Coordinator resume example with 8+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

Talented Operations Coordinator successful at supervising and directing daily efforts of project teams and developing effective work procedures and processes. Results-oriented and organized with extensive experience working in fast-paced environments to consistently meet operational targets.

  • Accounting, Reception
  • Administrative support, Sales
  • Scheduling appointments, Scanning
  • Book, Scheduling
  • One Note
  • OpenAir
  • Netsuite
  • Budgets, Servers
  • Business cards, Shipping
  • CD, Switchboard
  • Conferences, Taking messages
  • Contracts, Telecommunication
  • CRM, Telephone
  • Staff training, Answering phones
  • Engineer, Phone
  • Senior management, Phone etiquette
  • Filing
  • Concur Travel
  • Ganttic
  • Preparing financial reports
  • Forms
  • Hard drives
  • Maintain inventory
  • Inventory
  • Laptops
  • Team building
  • Mailing
  • Managing
  • Meetings
  • Access
  • Excel
  • Mail
  • Office
  • Outlook
  • PowerPoint
  • SharePoint
  • Word
  • Organizing
  • Progress
  • Project management
  • Purchase requisitions
  • Receiving
Operations Coordinator, 01/2019 to Current
UgiDanville, IN,
  • Scheduled new hire orientation, guided new hire through on-boarding, and explained new hire documentation requirements to facilitate HR processes.
  • Improved operations by working with team members, customers & assisting the project management team by creating assignments, tracking progress, and resolving issues to find workable solutions.
  • Support the Operations department by compiling paperwork, scheduling orientations meetings, and taking detailed meeting minutes.
  • Strengthened traceability, developing organization systems for contracts, records, reports, and agendas.
  • Maintained appointment and event calendars for executives and department heads.
  • Set travel arrangements and gathered documents for management and executive staff meetings and trips.
  • Document Control Clerk for the Anadarko project.
  • Oversee the Ganttic planner for all engineer schedules.
  • Streamlined operations and effectively controlled budgets as well as preparing financial reports for senior management.
  • Entered and verified timekeeping data with consistent reviewed, corrections, and deletions.
  • Coordinated logistics for corporate events and the proper allocation of human resources.
  • Burning/shipping software CDs. Maintaining software cost sheets, submitting purchase requisitions.
  • Inventoried and ordered supplies to maintain consistent access to required items.
  • Manage engineer site access such as HASC, ISTC, DISA, TWIC, Visas & Passport requests, and managing organizational chart.
  • Processed and created documents for purchase orders, change orders, and Personal Protective Equipment Orders.
Front Office Coordinator, 06/2017 to 01/2019
Marriott InternationalOrlando, FL,
  • Coordinated travel arrangements, including booking transportation, lodging and event reservations.
  • Responded to messages and emails to the office and transferred correspondence
  • Developed and updated business phone directory to reflect current employees and other changes.
  • Transmitted information or documents to customers, using computer, mail or facsimile machine.
  • Performed administrative support tasks, including creating employee badges and maintenance requests, completing all duties within required timeframes.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Manage alarm system for the building.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Sorted incoming mail and disseminated all correspondence to applicable departments
  • Maintained office schedule and special event calendars for multiple team members, factoring in availability, and expected operational demands to keep workloads in balance.
  • Managed and controlled office supply inventory to ensure timely ordering or requisition of depleted or low-level stock.
  • Improved office efficiency, managing client correspondence, record tracking and data communications.
  • Created agendas, took minutes and prepared documents for meetings.
  • Generated shipment invoices, prepared packages, and set up courier deliveries.
  • Supported the Operations department by handling DISA requests.
  • Earned reputation for good attendance and hard work.
Front Desk/Receptionist, 03/2013 to 04/2017
Careplus New JerseySecaucus, NJ,
  • Greeted incoming guests to assess needs and to direct to proper department.
  • Greeted all guests with a positive demeanor and asked open-ended questions to determine requirements.
  • New Jersey manifest processing
  • Follow all Security procedures; monitoring logbook; issuing visitor badges
  • Keep a safe and clean reception area; complying with procedures, rules, and regulations
  • Answered incoming calls politely to direct callers to requested personnel or departments.
  • Follow all Security procedures; monitoring logbook; issuing visitor badges.
  • Maintains telecommunication system by following manufacturer's instructions for office phone and console operation
  • Restocked office and break room supplies independently to maximize team productivity
  • Communicated with vendors to place and receive orders, request maintenance services, and deliver instruction on behalf of office management.
  • Organized conference room space and materials for internal and customer meetings, took notes, and distributed meeting minutes to support executive needs.
  • Handled all delegated tasks, including scheduling USPS/UPS pick-ups for Sharps containers and assisting other departments with projects.
Office Assistant, 04/2006 to 12/2006
Thrivent Financial For LutheransDahlonega, GA,
  • Answered calls with a friendly and polite approach to engage callers and deliver exceptional customer service.
  • Processed correspondence or other documents by obtaining the proper signatures from the officers and other staff.
  • Operated telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Completed connections between callers, departments, and professionals.
  • Greeted persons entering[SK1] establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
  • Wrote email messages, memos, and business letters for management, proofread all documentation to provide error-free correspondence.
  • Handled all delegated tasks, including providing information about establishment such as location and providing directions to the public.
  • Set up and maintained physical and electronic filing systems.

Education and Training
: Business/Office Automation/Technology/Data Entry, Expected in 2007
Gary Job Coprs - College, Technical Or Vocational School,
High School Diploma: , Expected in 2005
La Porte High School - La Porte, TX
  • Heritage Club Member
  • Jazz Club member
  • Volunteer work at San Jacinto Manor
Activities and Honors

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Resume Overview

School Attended

  • Gary Job Coprs
  • La Porte High School

Job Titles Held:

  • Operations Coordinator
  • Front Office Coordinator
  • Front Desk/Receptionist
  • Office Assistant


  • High School Diploma

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