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Operations Coordinator Resume Example

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OPERATIONS COORDINATOR
Summary

Talented Operations Coordinator successful at supervising and directing daily efforts of project teams and developing effective work procedures and processes. Results-oriented and organized with extensive experience working in fast-paced environments to consistently meet operational targets.

Skills
  • Conflict mediation
  • Quality assurance and control
  • Warehouse operations
  • Adaptive team player
  • Inbound and outbound calling
  • Courteous demeanor
  • Transportation solution development
  • Shipping and receiving understanding
  • Materials transport
  • Problem-solving abilities
Experience
Company Name | City, StateOperations Coordinator11/2020 - Current
  • Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Developed relationships and partnerships with business leaders.
  • Managed daily delivery and work schedules to maximize coverage.
  • Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
  • Monitored dispatch board and adjusted call priorities regularly based on caller needs.
  • Tracked all changes in computer system to keep records current and accurate.
  • Communicated with individuals within inbound call center setting to complete dispatch support for [Type] calls.
Company Name | City, StateOperations Coordinator10/2015 - 11/2020
  • Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
  • Evaluated and processed shift reports to assess metrics and make proactive adjustments to future plans.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Maintained current knowledge of all personnel in field and all completed deliveries or delays.
  • Reported delays, accidents or other traffic and transportation situations.
  • Oversaw investigation and resolution of customer and vendor issues.
  • Answered customer requests with information about product availability, shipping information and status updates.
  • Supervised driver dispatching, route planning and vehicle tracking for over [Number][Job title] drivers.
Company Name | City, StateScanner03/2011 - 10/2015
  • Converted physical documents via scanning into electronic files and images.
  • Batched, sorted and imported electronic files into software.
  • Reviewed electronically scanned document images to verify accuracy.
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
  • Identified defective, incorrect or missing merchandise and promptly reported to supervisor.
  • Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
  • Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.
  • Picked and prepared numerous daily shipments in large warehouse environment to facilitate customer order fulfillment.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Communicated with internal staff members and management to facilitate timely product flows.
  • Affixed accurate labels to customer packages to prevent unnecessary delays in loading and shipping of ordered goods.
  • Delegated daily tasks to team members to optimize group productivity.
  • Created and maintained production schedules based on employee productivity, company needs and seasonal plans.
  • Packaged [Number]+ completed products per day and efficiently prepared shipments.
  • Completed ongoing quality checks on [Type] products, closely following strict quality assurance guidelines.
Company Name | City, StateCNA05/2004 - 03/2011
  • Assessed vitals and noted medical information to report changes to nursing staff and physicians.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Administered personal nursing assistance in pre- and post-operative situations.
  • Collected biological specimens and packages for laboratory transport to complete diagnostic tests.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Maintained sanitary conditions by providing immediate wound care and dressing changes.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Used mobility devices and [Type] equipment to transport patients.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Collaborated with interdisciplinary teams to carry out doctor orders and treatment care plans.
  • Engaged with patient family and friends to provide courteous, efficient visit experience.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Delivered nursing assistance to residents in [Number]-bed [Type] care facility.
Education and Training
Western High School | City, StateHigh School Diploma05/2001
Brown Mackie College | City, StateAssociate of Applied Science in Paralegal Studies08/2014
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Resume Overview

School Attended

  • Western High School
  • Brown Mackie College

Job Titles Held:

  • Operations Coordinator
  • Scanner
  • CNA

Degrees

  • High School Diploma
    Associate of Applied Science in Paralegal Studies

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