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operations clerk resume example with 7+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary
Administrative specialist who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale.
Accomplishments
  • Served as Operation Clerk providing personnel action support to over 200 soldiers in my Unit.
  • Aggressively monitored, planned and sought over 25 specialty school slots ensuring all request packets, additional duty memorandums, were complete and error free, resulting in 100% enrollment.
  • Through diligent and resourceful efforts, our Company maintained high standards in training, operational readiness, safety and professional development.
Skills
  • 85 WPM typing speed
  • Professional phone etiquette
  • Excellent communication skills
  • Articulate and well-spoken
  • Customer service-oriented
  • Works well under pressure
  • Filing and data archiving
  • Microsoft Office
  • Compensation and benefits
  • Accounting familiarity
  • Invoice processing
  • Advanced clerical knowledge
  • Multi-line phone proficiency
  • Dedicated team player
Awards
  • Army Commendation Medal, Army Achievement Medal (2), Good Conduct Medal, National Defense Service Medal, Global War on Terrorism Service Medal and the Army Service Ribbon
Work History
Operations Clerk, 04/2011 - 04/2014
United States Courts San Antonio, TX,
  • Performed duties as the 51st MLC school's NCO.
  • Planned travel arrangements for soldiers training.
  • Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
  • Wrote reports and correspondence from dictation and handwritten notes.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Dispersed incoming mail to correct recipients throughout the office.
  • Created PowerPoint presentations used for weekly meetings.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
  • Maintained electronic file systems and paper files.


Human Resource Specialist, 09/2008 - 04/2011
Kasai North America, Inc Clairmont Springs, AL,
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Responsible for Travel Pay processing and Leave Forms.
  • Created weekly presentations.
  • Properly routed agreements, contracts through the signature process.
  • Received and screened a high volume of internal and external communications, including email and mail.
  • Managed daily office operations and maintenance of equipment.
  • Received and distributed faxes and mail in a timely manner.
  • Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
  • Maintained electronic and paper files.
  • Assessed urgency and priorities while accomplishing all daily and ongoing tasks of soldiers.


Administrative Assistant, 07/2006 - 08/2008
Booz Allen Hamilton Inc. Lanham, MD,
  • Collection and adherence to the Association's Articles of Incorporation, Declarations, By Laws, Rules and Regulations, Board Resolutions and Policies and Maps.
  • Answered all calls, questions and emails from homeowners.
  • One day a week was spent on site to meet with homeowners in person to go over any matters required.
  • Assisted with various forms of communication to owners, including flyers, emails, letters and website.
  • Updated and distributed weekly newsletter.
  • Sustained individual files by each home address including all related history and generated correspondence, i.e., closing documentation, collection letters, architectural requests and responses, legal matters, etc.


Education
Associate of Applied Science: Business, Expected in 2016
-
American Military University - Charles Town, WV
GPA:
Status -
  • 3.845 GPA
  • Continuing education in Business
  • Coursework in Business Administration, Communications and Accounting

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Resume Overview

School Attended

  • American Military University

Job Titles Held:

  • Operations Clerk
  • Human Resource Specialist
  • Administrative Assistant

Degrees

  • Associate of Applied Science

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