operations clerk resume example with 7+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary
Administrative specialist who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale.
  • Served as Operation Clerk providing personnel action support to over 200 soldiers in my Unit.
  • Aggressively monitored, planned and sought over 25 specialty school slots ensuring all request packets, additional duty memorandums, were complete and error free, resulting in 100% enrollment.
  • Through diligent and resourceful efforts, our Company maintained high standards in training, operational readiness, safety and professional development.
  • 85 WPM typing speed
  • Professional phone etiquette
  • Excellent communication skills
  • Articulate and well-spoken
  • Customer service-oriented
  • Works well under pressure
  • Filing and data archiving
  • Microsoft Office
  • Compensation and benefits
  • Accounting familiarity
  • Invoice processing
  • Advanced clerical knowledge
  • Multi-line phone proficiency
  • Dedicated team player
  • Army Commendation Medal, Army Achievement Medal (2), Good Conduct Medal, National Defense Service Medal, Global War on Terrorism Service Medal and the Army Service Ribbon
Work History
Operations Clerk, 04/2011 - 04/2014
United States Courts San Antonio, TX,
  • Performed duties as the 51st MLC school's NCO.
  • Planned travel arrangements for soldiers training.
  • Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
  • Wrote reports and correspondence from dictation and handwritten notes.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Dispersed incoming mail to correct recipients throughout the office.
  • Created PowerPoint presentations used for weekly meetings.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
  • Maintained electronic file systems and paper files.

Human Resource Specialist, 09/2008 - 04/2011
Kasai North America, Inc Clairmont Springs, AL,
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Responsible for Travel Pay processing and Leave Forms.
  • Created weekly presentations.
  • Properly routed agreements, contracts through the signature process.
  • Received and screened a high volume of internal and external communications, including email and mail.
  • Managed daily office operations and maintenance of equipment.
  • Received and distributed faxes and mail in a timely manner.
  • Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
  • Maintained electronic and paper files.
  • Assessed urgency and priorities while accomplishing all daily and ongoing tasks of soldiers.

Administrative Assistant, 07/2006 - 08/2008
Booz Allen Hamilton Inc. Lanham, MD,
  • Collection and adherence to the Association's Articles of Incorporation, Declarations, By Laws, Rules and Regulations, Board Resolutions and Policies and Maps.
  • Answered all calls, questions and emails from homeowners.
  • One day a week was spent on site to meet with homeowners in person to go over any matters required.
  • Assisted with various forms of communication to owners, including flyers, emails, letters and website.
  • Updated and distributed weekly newsletter.
  • Sustained individual files by each home address including all related history and generated correspondence, i.e., closing documentation, collection letters, architectural requests and responses, legal matters, etc.

Associate of Applied Science: Business, Expected in 2016
American Military University - Charles Town, WV
Status -
  • 3.845 GPA
  • Continuing education in Business
  • Coursework in Business Administration, Communications and Accounting

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Resume Overview

School Attended

  • American Military University

Job Titles Held:

  • Operations Clerk
  • Human Resource Specialist
  • Administrative Assistant


  • Associate of Applied Science

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