operations associate resume example with 7+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
Effective Operations Associate skilled in task prioritization and strong organizational talents. Self-starter with more than 3 years of experience interfacing with Development Teams to meet customers SLA's.
Skills
Technical:
Jenkins scripts
Catchpoint scripts
Newrelic scripts
Use Unix/Linux commands
Build weblogic, apache/tomcat environments on OCI cloud servers per specifications.
Work History
Operations Associate, 12/2018 to Current Amerisourcebergen Corporation - Corporate – NY, State,
Technical
Jenkins scripts - maintain, update, debug scripts that perform Health
Checks, deployments and start/stop weblogic, apache/tomcat applications.
Catchpoint scripts - maintain, debug scripts that monitor weblogic,
Apache/tomcat applications
Newrelic scripts - configure, maintain, debug scripts that monitor weblogic,
Apache/tomcat applications.
Use Unix/Linux commands/scripts to health/check, debug, manual installation to migrate on-premise applications to OCI cloud
Environments.
Build weblogic, apache/tomcat environments
On OCI cloud servers per specifications.
Monitor/update tools that renew SSL certs for network load balancers and DNS alias server names in the Verizon Wholesale Networks.
Determine from system application and alerts, the severity of outages and contacted the application technicians needed to solve issues.
Leadership
Coordinate Production support tasks per Life Cycle steps for Verizon supported applications.
Organize/conduct meetings with Development teams, Production support teams, DBA, Systems administrators for Application, middleware and tools installations.
Open, Solve or provide routing of support trouble tickets.
Provide resolution and/or cause of issues for future prevention.
Provide Knowledge transfer of application support to new offshore team members.
Availability:
As a key performer for Production support, available to work all hours, including off-hours and weekends for team that support 18 Verizon applications that are in various life cycle stages..On-prem, OCI cloud, decommissions.
Student, 05/2016 to 08/2018 State Of Louisiana – Ferriday, LA,
Cisco Network Academy
Cisco 1 - Network Fundamentals
Cisco 2 - Routing Protocols and Concepts
Cisco 3 – LAN Switching and Wireless
Cisco 4 – Accessing the WAN
CCNA Security
CCNP Routing – Implementing IP Routing
CCNP Switch –Implementing IP Switching
Driver, 04/2015 to 01/2016 U.S. Electrical Services Inc – Richmond, VA,
Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Coordinated efficient merchandise loading and unloading to keep up with tight schedules.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Driver, 09/2013 to 03/2015 U.S. Electrical Services Inc – Stamford, CT,
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Updated personal logs and business tracking documents accurately and according to schedule requirements.
Kept management looped in on daily activities by updating logs with information such as mileage, gas use and special incidents.
Education
Associate of Applied Science: Computer Networking, Expected in 05/2018 to North Lake College - Irving, TX GPA:
Associate of Science: General Studies, Expected in 03/2017 to North Lake College - Irving, TX GPA:
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