Operations And Project Coordinator resume example with 7+ years of experience
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Forward-thinking professional confident in leading team members, managing schedules and coordinating resources. Keeps projects on-track with decisive supervision and quick problem-solving. Persuasive in communicating and negotiating with internal team members, vendors and other stakeholders.
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- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Supported meetings and project updates by collecting, arranging and distributing supporting materials.
- Executed account updates and noted account information in company CRM.
- Prioritized needs and delegated assignments to handle multiple projects simultaneously.
- Assessed upcoming projects to forecast projected resource requirements.
- Liaised between customers and management to ensure smooth operations delivery.
- Developed and implemented project tracker and calendars to meet and maintain standards.
- Collaborated with cross-functional teams to draft project schedules and plans.
- Managed work streams for both routine and special projects simultaneously.
- Developed strong professional rapport with vendors and clients.
- Coordinated with department leads to identify and outline solutions to client-specified challenges.
- Documented labor hours and budget expenses for projects.
- Updated project plans based on changing objectives, specifications and staff availability.
- Created agendas, meeting notes and other documents to enhance collaborative process.
- Received and routed incoming calls and correspondence to promote timely communication.
- Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Maintained organized filing system of paper and electronic documents.
- Coordinated communications, including taking calls, responding to emails and interfacing with clients.
- Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
- Supported office needs, including taking messages, scanning documents and routing business correspondence.
- Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
- Strictly adhered to confidentiality protocol regarding client information and documents.
- Input accurate account data to efficiently update company database and maintain detailed records.
- Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
- Instructed new hires on administrative procedures and company policies, closely checking work to verify performance.
- Adhered to data confidentiality practices, coordinated meetings and maintained heavy daily call volumes.
Jackson Community College - Jackson,
- Planned and managed more than 25 events for students and families over the course of my time as an Elementary Secretary and Elementary PTO Secretary. Father-Daughter Dance, Community Easter Egg Hunt, BINGO for Bags Fundraiser, Annual Kindergarten Round-Up, Chicago Shed Aquarium Field Trip, and much more
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Resume Overview
School Attended
- Jackson Community College
Job Titles Held:
- Operations and Project Coordinator
- Office Coordinator
Degrees
- Associate of Applied Science
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