Operations And Project Coordinator Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Forward-thinking professional confident in leading team members, managing schedules and coordinating resources. Keeps projects on-track with decisive supervision and quick problem-solving. Persuasive in communicating and negotiating with internal team members, vendors and other stakeholders.

  • Excellent ability to anticipate and understand the impact of actions/procedures.
  • Excels in organizing and scheduling projects.
  • Communicator
  • Team coordination
  • Personnel Resource Allocation
  • Friendly, positive attitude
  • Customer service
  • Flexible schedule
  • Reliable & trustworthy
01/2019 to Current
Operations and Project Coordinator Navya, Inc. City, STATE,
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Supported meetings and project updates by collecting, arranging and distributing supporting materials.
  • Executed account updates and noted account information in company CRM.
  • Prioritized needs and delegated assignments to handle multiple projects simultaneously.
  • Assessed upcoming projects to forecast projected resource requirements.
  • Liaised between customers and management to ensure smooth operations delivery.
  • Developed and implemented project tracker and calendars to meet and maintain standards.
  • Collaborated with cross-functional teams to draft project schedules and plans.
  • Managed work streams for both routine and special projects simultaneously.
  • Developed strong professional rapport with vendors and clients.
  • Coordinated with department leads to identify and outline solutions to client-specified challenges.
  • Documented labor hours and budget expenses for projects.
  • Updated project plans based on changing objectives, specifications and staff availability.
09/2013 to 12/2019
Office Coordinator Addison Community Schools City, STATE,
  • Created agendas, meeting notes and other documents to enhance collaborative process.
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Maintained organized filing system of paper and electronic documents.
  • Coordinated communications, including taking calls, responding to emails and interfacing with clients.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Supported office needs, including taking messages, scanning documents and routing business correspondence.
  • Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
  • Strictly adhered to confidentiality protocol regarding client information and documents.
  • Input accurate account data to efficiently update company database and maintain detailed records.
  • Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
  • Instructed new hires on administrative procedures and company policies, closely checking work to verify performance.
  • Adhered to data confidentiality practices, coordinated meetings and maintained heavy daily call volumes.
Education and Training
Expected in 2007
Associate of Applied Science: Applied Science
Jackson Community College - Jackson,
  • Planned and managed more than 25 events for students and families over the course of my time as an Elementary Secretary and Elementary PTO Secretary. Father-Daughter Dance, Community Easter Egg Hunt, BINGO for Bags Fundraiser, Annual Kindergarten Round-Up, Chicago Shed Aquarium Field Trip, and much more

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Resume Overview

School Attended
  • Jackson Community College
Job Titles Held:
  • Operations and Project Coordinator
  • Office Coordinator
  • Associate of Applied Science