Operations And Community Engagement Officer Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Results-focused operations professional specializing in organizational psychology in the office: encouraging ownership and team trust to effectively produce our best. Proactive leader with strengths in communication and employee engagement, to encourage connection, commitment, and the infinite benefit from a shared humanity. Leveraging operational organization and employee talent to create strong teams, who appreciate cross departmental collaboration, hard work, and a holistic knowledge, to drive success. Adept at managing concurrent objectives to promote efficiency, while supporting employee objectives, for an ultimate, positive, team experience and impressive corporate outcome.

  • Organizational psychology
  • Honesty and empathy in facilitation
  • Quick to process and implement action
  • Responsibility and drive
  • Event coordination
  • Strategic coordination and teambuilding
  • Equity, Diversity, and Inclusion promotion
  • Corporate Social Responsibility champion
  • Internal and external community advocate
  • Professional business writing
  • Microsoft O365 Suite
  • Sharepoint Site Design and Data Collection
  • SAP Procurement Program
  • ServiceNow Program
03/2019 to Current Operations and Community Engagement Officer Iovance Biotherapeutics Inc. | Philadelphia, PA,
  • Analyze, vet, and implement organization-wide strategies to align IT Operations, Facilites, Procurement, and Internal Communications through thoughtful efficiency and collaborative ownership.
  • Working closely with the Chief Operating Officer and leadership to support diversity and inclusion programs, corporate social responsibility initiatives, and company well being.
09/2016 to 03/2019 Executive Assistant to the Chief Operating Officer Iovance Biotherapeutics Inc. | San Carlos, CA,
  • Set up meeting and event logistics for senior management, including executives and board of directors.
  • Reviewed and processed contracts and proposals for global operations
  • Reconciled finances and managed budget for office operations
  • Supervised IT Operations, Facilities, Quality, and Communications, allocating tasks to managers and administrative support team for smooth operational flow.
  • Devised and executed corporate goal objectives and projects in response to executive team and board member requests.
  • Liaised between leadership and employee base to strategize corporate and employee well being programs.
  • Oversaw and facilitated company events and community engagement.
09/2014 to 08/2016 Executive Assistant to the Chief Operating Officer Q-State Biosciences | City, STATE,
  • Tackled and addressed top-level, high-priority issues with professional administrative discretion.
  • Worked to create an office environment that inspired ambition, as well as engagement.
  • Delivered optimal administrative, customer service and case management support with vendor contracting through communication and research.
  • Facilitated 1st floor build out managing contracting, scheduling, and supervision of projects.
Education and Training
Expected in Master of Science in Progress | Applied Psychology Lesley University, Cambridge, MA GPA:
Expected in 05/1996 Bachelor of Arts | Education Rutgers, The State University of New Jersey, New Brunswick, NJ GPA:
Expected in | Business Writing Gotham Professional Arts Academy, Brooklyn, NY GPA:
Websites, Portfolios, Profiles
  • Registered Yoga Teacher, 200 hours (2021)
  • Standard First Aid and CPR and AED (2019)
  • Wilderness CPR (2014)
  • MA Teacher Certification (1996)
Activities and Honors

Tassy Walden Book Award for Besrt Author and Illustrator

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Resume Overview

School Attended
  • Lesley University
  • Rutgers, The State University of New Jersey
  • Gotham Professional Arts Academy
Job Titles Held:
  • Operations and Community Engagement Officer
  • Executive Assistant to the Chief Operating Officer
  • Executive Assistant to the Chief Operating Officer
  • Master of Science in Progress
  • Bachelor of Arts
  • Some College (No Degree)