operations and community engagement officer resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
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Results-focused operations professional specializing in organizational psychology in the office: encouraging ownership and team trust to effectively produce our best. Proactive leader with strengths in communication and employee engagement, to encourage connection, commitment, and the infinite benefit from a shared humanity. Leveraging operational organization and employee talent to create strong teams, who appreciate cross departmental collaboration, hard work, and a holistic knowledge, to drive success. Adept at managing concurrent objectives to promote efficiency, while supporting employee objectives, for an ultimate, positive, team experience and impressive corporate outcome.

  • Organizational psychology
  • Honesty and empathy in facilitation
  • Quick to process and implement action
  • Responsibility and drive
  • Event coordination
  • Strategic coordination and teambuilding
  • Equity, Diversity, and Inclusion promotion
  • Corporate Social Responsibility champion
  • Internal and external community advocate
  • Professional business writing
  • Microsoft O365 Suite
  • Sharepoint Site Design and Data Collection
  • SAP Procurement Program
  • ServiceNow Program
Operations and Community Engagement Officer, 03/2019 to Current
Iovance Biotherapeutics Inc.Philadelphia, PA,
  • Analyze, vet, and implement organization-wide strategies to align IT Operations, Facilites, Procurement, and Internal Communications through thoughtful efficiency and collaborative ownership.
  • Working closely with the Chief Operating Officer and leadership to support diversity and inclusion programs, corporate social responsibility initiatives, and company well being.
Executive Assistant to the Chief Operating Officer, 09/2016 to 03/2019
Iovance Biotherapeutics Inc.San Carlos, CA,
  • Set up meeting and event logistics for senior management, including executives and board of directors.
  • Reviewed and processed contracts and proposals for global operations
  • Reconciled finances and managed budget for office operations
  • Supervised IT Operations, Facilities, Quality, and Communications, allocating tasks to managers and administrative support team for smooth operational flow.
  • Devised and executed corporate goal objectives and projects in response to executive team and board member requests.
  • Liaised between leadership and employee base to strategize corporate and employee well being programs.
  • Oversaw and facilitated company events and community engagement.
Executive Assistant to the Chief Operating Officer, 09/2014 to 08/2016
Q-State BiosciencesCity, STATE,
  • Tackled and addressed top-level, high-priority issues with professional administrative discretion.
  • Worked to create an office environment that inspired ambition, as well as engagement.
  • Delivered optimal administrative, customer service and case management support with vendor contracting through communication and research.
  • Facilitated 1st floor build out managing contracting, scheduling, and supervision of projects.
Education and Training
Master of Science in Progress: Applied Psychology, Expected in to Lesley University - Cambridge, MA
Bachelor of Arts: Education, Expected in 05/1996 to Rutgers, The State University of New Jersey - New Brunswick, NJ
: Business Writing, Expected in to Gotham Professional Arts Academy - Brooklyn, NY
Websites, Portfolios, Profiles
  • Registered Yoga Teacher, 200 hours (2021)
  • Standard First Aid and CPR and AED (2019)
  • Wilderness CPR (2014)
  • MA Teacher Certification (1996)
Activities and Honors

Tassy Walden Book Award for Besrt Author and Illustrator

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Resume Overview

School Attended

  • Lesley University
  • Rutgers, The State University of New Jersey
  • Gotham Professional Arts Academy

Job Titles Held:

  • Operations and Community Engagement Officer
  • Executive Assistant to the Chief Operating Officer
  • Executive Assistant to the Chief Operating Officer


  • Master of Science in Progress
  • Bachelor of Arts
  • Some College (No Degree)

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