- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
|
|
- Consistently maintained high customer satisfaction ratings.
- Recognized as Employee of the month for outstanding performance and team contributions.
Ashley Furniture – Dublin, CA,
- Operated surveillance cameras, monitors and other equipment.
- Used various skills to resolve problems in reasonable amount of time.
- Answered questions from customers that came in through the company's online chat feature.
- Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
La Madeleine, Inc. – Dallas, TX,
Correctly received orders, processed payments and responded appropriately to guest concerns
- Prepared employees for assignments by establishing and conducting orientation and training programs.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Popeyes – City, STATE,
Answering phone and Provided accurate and appropriate information in response to customer inquiries.
- Answered questions from customers that came in through the company's online chat feature.
- Monitored customer issues to deliver best resolution course, following steps involved for appropriate procedures.
- Maintained understanding of company computer software, products and services.
Company Name – City, State,
Facilitated information flow between customer service, account management operations, quality assurance, successfully completed training to guarantee call center objectives were met.
South Meck High School - Charlotte, NC
Shaw University - Raleigh, NC
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score
could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
resume Strength
- Personalization
- Target Job
- Typos
Resume Overview
School Attended
- South Meck High School
- Shaw University
Job Titles Held:
- Surveillance Operator
- Retention Specialist
- Customer Service Chat Representative
- OnStar Representative
Degrees
- High School Diploma
- Some College (No Degree)
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
