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OnStar Representative Resume Example

Resume Score: 80%

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ONSTAR REPRESENTATIVE
Summary
An individual with great ability in communication and customer service skills.
Highlights
  • Strong problem solving ability
  • Microsoft Office proficiency
  • High customer service standards
  • Strong organizational skills
  • Active listening skills
  • Energetic work attitude
  • Sharp problem solver
Accomplishments
Managed call flow with up to [3] calls in queue per minute.
Experience
OnStar Representative Apr 2016 to Current
Convergys － Charlotte , NCFacilitated information flow between customer service, account management operations, quality assurance, successfully completed  training to guarantee call center objectives were met.
Customer service representative Jan 2015 to Oct 2015
Favor Logistics － Charlotte , NC

Answering phone and Provided accurate and appropriate information in response to customer inquiries.

Cashier Jun 2014 to Mar 2016
Popeyes － Charlotte, NCCorrectly received orders, processed payments and responded appropriately to guest concerns
Education
High School Diploma, Diploma 2014South Meck High School － Charlotte, NC, US
uncompleted , Psychology 2018Shaw University － Raleigh, NC, USA
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Resume Overview

Companies Worked For:

  • Convergys
  • Favor Logistics
  • Popeyes

School Attended

  • South Meck High School
  • Shaw University

Job Titles Held:

  • OnStar Representative
  • Customer service representative
  • Cashier

Degrees

  • High School Diploma , Diploma 2014
    uncompleted , Psychology 2018

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