LiveCareer-Resume

online seller resume example with 9+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Driven Online Seller with 9 years of expe
rience helping customers acquire new products. Generated new business through networking and maximized company revenues by capturing opportunities to secure new clientele and expand products and services. Motivated to exceed objectives and achieve unprecedented productivity. High-performing sales professional with over 5 years of experience in all business. Known for contributions of territory growth and focus on customer satisfaction. Extensive outside sales experience proven to manage and grow customer relationships to expand customer base. Proven skills in leading and optimizing all facets of online retail operations. Knowledgeable about financial tracking, inventory management and promotional strategies to drive substantial sales. Accomplishments include increasing sales average of 88% each year. Skilled at delivering exceptional service to customers and building loyal base.

Skills
  • Sales expertise
  • Marketing understanding
  • Pricing adjustment
  • Team management
  • Work ethic
  • Assessed customer product needs and interests in order to best recommend suitable items.
  • Interpersonal and written communication
  • Money handling
  • Teamwork
  • Independent judgement
  • Customer assistance
  • Retail sales
  • Cash register operation
  • Reliable and trustworthy
  • Fine Dining
  • Cleaning and organization
  • Equipment cleaning and maintenance
  • Food preparation
  • Foodservice sanitation
  • Team-oriented
  • Food handlers card
  • Cutting and slicing techniques
  • Processing payments
  • Product management and pricing
  • Customer needs assessment
  • Stock management
  • Inside and outside sales
  • Opening and closing procedures
  • Staff training and motivation
  • Customer seating
  • Team member motivation
  • Effective customer upselling
  • Active listening
  • Flexible
  • Supervision
  • Troubleshooting
  • Food safety and sanitation
Experience
07/2018 to 12/2021 Online Seller Tacoma Goodwill | Auburn, WA,
  • Maintained high feedback ratings from customers by responding quickly to questions and problems.
  • Met or exceeded goals and objectives for online selling department.
  • Followed up with customer inquiries promptly and maximized internet lead opportunities.
  • Built strong rapport with customers and maintained meaningful contact after sale to encourage future business.
  • Engaged in timely customer communication to resolve issues and identify sales opportunities.
  • Managed online retail store grossing $4,000.00 per 12 minutes in sales.
  • Closed new business consistently at or above quota expectations.
  • Educated clients on business opportunities to facilitate improved market outcomes.
  • Managed internet e-mail leads, calls and text messages and remained available to respond to inquiries professionally.
  • Exercised proper qualification skills to convert leads in to genuine sales opportunities.
  • Developed effective sales strategies to enhance customer satisfaction and boost sales.
  • Prospected and developed existing leads through telephone, e-mail and postal mail to generate new customer opportunities.
  • Maintained highest level of knowledge for technical and complex company products, applications and services by studying product materials and attending trainings.
07/2015 to 11/2018 Cashier Team Lead Otg | Buffalo, NY,
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Met high productivity standards in processing payments for customers.
  • Scanned, priced and bagged customer groceries quickly to keep lines moving.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Verified customer identification for alcohol or tobacco purchases.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
  • Directed merchandising and signage updates for weekly and seasonal promotional changes.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Helped with purchases, locating items and signing up for rewards programs.
01/2012 to 12/2014 Cashier Dierbergs | Ellisville, MO,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Helped with purchases, locating items and signing up for rewards programs.
  • Scanned customer purchases and supported transactions to streamline sales process.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Received payments for products and issued receipts.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Processed thousands transactions per day with exceptional accuracy.
  • Increased sales by suggesting specific complementary items to customers.
01/2012 to 11/2014 Cashier Team Lead Otg | Houston, TX,
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
  • Helped customers find specific products, answered questions and offered product advice.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Met high productivity standards in processing payments for customers.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Helped with purchases, locating items and signing up for rewards programs.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
Education and Training
Expected in 06/2011 to to High School Diploma | Bethcenter , Fredericktown, PA, GPA:

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Resume Overview

School Attended

  • Bethcenter

Job Titles Held:

  • Online Seller
  • Cashier Team Lead
  • Cashier
  • Cashier Team Lead

Degrees

  • High School Diploma

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