LiveCareer-Resume

online personal shopper resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers.

Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.

Skills
  • Operational Efficiency
  • Attention to Detail
  • Bagging and Packaging
  • Grocery Shopping
  • Proper Storage Procedures
  • Strategic Vision
  • Customer Service
  • Verifying Order Accuracy
  • Prioritizing Orders
  • Organization and Planning
  • Informed Product Selections
  • Maintaining Freshness
  • Online Order Processing
  • Mobile Applications
  • Team Goals
  • Cash Register Systems
  • Bagging Items
  • Credit and Debt Card Processing
  • Cash Counting
  • Light Housekeeping
  • Guest Satisfaction
Education
Manatee Technical College Bradenton, FL Expected in 12/2004 GED : - GPA :
Work History
Hy-Vee - Online Personal Shopper
Gladstone, MO, 01/2008 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Tracked substitutions and informed customers of changes.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Picked quality and accurate items for Number daily customer orders.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maximized efficiency by scanning items quickly and completing as many as Number orders per hour.
  • Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Worked with over Number customers daily to fulfill specific Type orders according to customer needs and inventory availability.
Kern County Superintendent Of Schools Office - Kcsos - Preschool Teacher
Bakersfield, CA, 06/2001 - 12/2007
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Educated students in foundational concepts such as shapes, numbers and letters.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
Hudson Group - Fast Food Crew Member
Frederick, CO, 01/2001 - 06/2001
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Listened attentively to customer complaints or requests and resolved issues without need to escalate.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Reduced customer wait times by quickly operating customer window and sales register.
  • Delivered complete food orders to guests and confirmed customer satisfaction with completed order.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Cleaned counter surfaces, dining areas and food preparation areas Timeframe for maximum health, safety and customer satisfaction.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
  • Prepared variety of foods according to customers' orders or supervisors' instructions by following approved procedures.
  • Received and processed customer payments and estimated and communicated wait times accurately.
  • Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
  • Greeted customers entering restaurant with enthusiasm and warmth and served Number customers per Timeframe.
  • Examined trays to check contents for required items and complete orders.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Assisted other team members to achieve goals.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Supported great dining and meal experiences for guests.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
Hudson Group - Fast Food Crew Member
Broomfield, CO, 01/1998 - 05/1999
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Listened attentively to customer complaints or requests and resolved issues without need to escalate.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Reduced customer wait times by quickly operating customer window and sales register.
  • Delivered complete food orders to guests and confirmed customer satisfaction with completed order.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Cleaned counter surfaces, dining areas and food preparation areas Timeframe for maximum health, safety and customer satisfaction.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
  • Received and processed customer payments and estimated and communicated wait times accurately.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Assisted other team members to achieve goals.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Supported great dining and meal experiences for guests.

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Resume Overview

School Attended

  • Manatee Technical College

Job Titles Held:

  • Online Personal Shopper
  • Preschool Teacher
  • Fast Food Crew Member
  • Fast Food Crew Member

Degrees

  • GED

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