Online Personal Shopper Resume Example Company Name

ONLINE PERSONAL SHOPPER

Summary

even with my limited job experiences, within these work places and the last 3 years I've learned many useful skills. not only for the work place, but everyday life. my people personality and quick hands on learning makes it easy to adapt to my surroundings. i love keeping things clean and going off of a plan. In my life probably something outside of work that has also helped form who i am and how i am able to work is cheerleading. lots of support and teamwork, practice, planning and so much more goes into a successful team and i feel like i have those factors.

Skills

Processing payments
Effective customer upselling
Stock management
Merchandising proficiency
Customer seating
Team member motivation

Food safety and sanitation
Organization
Customer service
Planning and coordination
Project organization
Communications

Experience

07/2017 to Current

Online Personal ShopperCompany Name － City, State

Satisfied customers with quick, accurate service under tight deadlines.
Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently, including face masks and hand sanitizer to protect customers and others.
Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
Organized as many as [Number] deliveries per hour by smoothly selecting and purchasing items.
Cultivated close relationships with customers, built loyal clientele and went extra mile in deliveries, including doing no-contact delivery or helping older customers put groceries away.
Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
Actualized strategies to continuously improve customer service, company or brand visibility and [Product or Service] provided.
Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.
Executed [Number] outbound calls each week to existing customers, resulting in [Number]% increase in sales.
Restocked shelves with current merchandise in attractive displays to promote sales.
Listened to customer needs to identify and recommend optimal [Product or Service] selections.
Mentored new employees on customer service, money handling and organizing strategies to maximize performance, productivity and team success.
Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Protected store financial interests by monitoring customer behaviors and accurately managing cash drawers.
Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
Reset store displays for special events and seasonal merchandise changes.

01/2019 to 05/2020

SecretaryCompany Name － City, State

Received and routed incoming calls and correspondence to promote timely communication.
Created agendas, meeting notes and other documents to enhance collaborative process.
Revised and maintained master calendar for client appointments.
Created and updated [Software] spreadsheets to track [Type] and [Type] data for [Job title] use.
Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
Maintained office safety by screening visitors, updating logs and issuing temporary passes.
Managed multiple calendars and contacts within [Software].
Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes.
Maintained organized filing system of paper and electronic documents.
Created professional memoranda, letters and [Type] copy for [Job title]s, meeting expected deadlines for distribution.
Coordinated communications, including taking calls, responding to emails and interfacing with clients.
Kept office equipment functional and supplies well-stocked to promote efficient operations.
Established clear and consistent administrative procedures to minimize errors and avoidable delays.

08/2016 to 04/2020

CashierCompany Name － City, State

Scanned customer purchases, supporting transactions to streamline sales process.
Assisted with purchases, locating items and signing up for rewards programs.
Helped customers find specific products, answered questions and offered advice.
Trained new team members in cash register operation, stock procedures and customer service.
Properly verified customer identification for alcohol or tobacco purchases.
Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
Increased sales [Number]% by suggesting specific purchases to customers.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Processed customer payments quickly and returned exact change and receipts.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Resolved issues with cash registers, card scanners and printers.

Education and Training

06/2019

High School DiplomaThomas R Proctor High School － City, State

Resume Overview

Create a job alert for [job role title] at [location].

Online Personal Shopper Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

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