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Online Personal Shopper Resume Example

Resume Score: 80%

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TK
ONLINE PERSONAL SHOPPER
Summary

Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

Skills
  • Delivery procedures
  • Payment processing
  • Sales expertise
  • Mobile ordering understanding
Experience
Walmart Super Center | Washington Court House, OHOnline Personal Shopper04/2020 - 12/2020
  • Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
  • Chose top-quality items to fulfill over [Number] daily customer orders.
  • Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
  • Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently, including face masks and hand sanitizer to protect customers and others.
  • Cultivated close relationships with customers, built loyal clientele and went extra mile in deliveries, including doing no-contact delivery or helping older customers put groceries away.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Organized as many as [Number] deliveries per hour by smoothly selecting and purchasing items.
  • Listened to customer needs to identify and recommend optimal [Product or Service] selections.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Reset store displays for special events and seasonal merchandise changes.
  • Worked with [Job title] to redesign store opening and closing duties and streamline shopping procedures.
  • Worked quickly to pack orders efficiently and decrease product damage by [Number]%.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Followed application instructions closely and reviewed deliveries to minimize errors.
  • Completed pickup and shopping orders for customers across [Location].
Outside The Box Cafe | Jeffersonville , OhioServer, Head Cook08/2019 - 03/2020
  • Taught kitchen staff about proper nutrition, food allergies and dietary issues.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Communicated with kitchen employees, answered questions and offered insight into food preparations.
  • Checked freezer and refrigerator each day to verify proper functioning.
  • Followed the "first in, first out" rule with every food and beverage item, tossing outdated and expired food products.
  • Made sure the kitchen, cooking utensils and storeroom were kept clean at all times.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Sanitized all counters and utensils used for the preparation of raw meat, poultry, fish and eggs.
  • Developed innovative menu to provide customers with over [Number] high-quality food options.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Washed utensils, plates and chopping boards between tasks to avoid cross-contamination.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Placed orders for food and supplies used for creating meals for [Number] people.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Partnered with [Job title] to create dynamic entrees for large banquets and special events.
  • Created exciting dishes at competitive prices to attract clientele and increase revenue.
  • Purchased ingredients from local farms to benefit environment and reduce costs [Number]%.
  • Monitored and improved performance of [Number] team members resulting in [Number] meals produced daily.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Adjusted seasonal plans to source local ingredients and align special dishes with area events.
  • Assessed inventory levels and placed orders to replenish goods before supplies depleted.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
Cox Automotives | Wilmington , OhioProduction Associate08/2019 - 11/2019
  • Organized all project components on work tables according to work flow.
  • Recorded production data in daily logs.
  • Assisted assessment of finalized product development to maintain QC standards.
  • Examined final products to check conformance with quality and design standards.
  • Reviewed files to ensure essential data was delivered to outside vendors.
  • Evaluated all printed components to comply with quality control standards.
  • Attended all company-offered training sessions to improve skills and learn operation of new machines.
Frontier Community Services | Chillicothe, OHMulti Site Program Manager 02/2004 - 10/2018

On

  • Analyzed job sites daily to mitigate risks for workers and visitors.
  • Estimated time, employee needs and material costs for projects.
  • Communicated positively with employees, demonstrating high company standards and mitigating issues immediately.
  • Developed and administered budgets covering inventory, labor hours and overhead expenses.
  • Managed sites with focus on the health and safety of our folks
  • Conferred with technical and administrative staff to devise and implement corrective actions.
  • Reported to supervisors weekly regarding project progress, site problems and labor status.
  • Viewed and checked job documents daily to determine
  • Planned and delegated work to meet planned outings and events
  • Recorded supplies, parts, equipment and employee work hours for every job.
  • Reviewed quality control reports in to monitor various quality aspects were completed
  • Coordinated regular preventive and predictive maintenance programs to maintain functionality in every location
  • Negotiated and had meetings with all members of each persons team to stay within budgeted costs but ensure all needs were being met.
  • Authored and updated personnel records for use by senior managers in making accurate operational decisions.
  • Evaluated schedules, orders and forecasts to plan operational processes and meet all time sensitive projects.
  • Supervised material usage and staffing hours to keep all needed supplies available and to be sure each location was meeting budget requirements.
  • Oversaw budget and approved expenditures to direct spending for each individual in ever home location.
  • Increased productivity by improving employee morale and cross-functional communications with teams.
  • Assessed and created schedules in order to plan requirements and activities of workers and folks receiving services.
  • Complied with federal and company regulations to maintain high level of safety at all job sites.
  • Maintained high standards of safety, productivity and quality for every job.
  • Delegated duties to each employee based upon his or her skills set and monitored progress daily.
  • Created team member schedules and delegated all task to each member of the team.
  • On call duties all year as a requirement of the job
Education and Training
Washington Court House Highschool | Washington Court House, OHHigh School Diploma05/1998
Shawnee State University | Portsmouth, OHSome College (No Degree)
Wright State University | Dayton, OHSome College (No Degree) in Middle School Education
Southern State University | Washington Court House, OHSome College (No Degree) in Repiratory Therapist (course
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DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Walmart Super Center
  • Outside The Box Cafe
  • Cox Automotives
  • Frontier Community Services

School Attended

  • Washington Court House Highschool
  • Shawnee State University
  • Wright State University
  • Southern State University

Job Titles Held:

  • Online Personal Shopper
  • Server, Head Cook
  • Production Associate
  • Multi Site Program Manager

Degrees

  • High School Diploma
    Some College (No Degree)
    Some College (No Degree) in Middle School Education
    Some College (No Degree) in Repiratory Therapist (course

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