Online Personal Shopper Resume Example Hy Vee

ONLINE PERSONAL SHOPPER

Professional Summary

Experienced Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manage all tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs.

Organized Associate Cashier experienced in handling cash, processing payments and building patron relationships with excellent interpersonal abilities. Proven history of error-free drawer counts and reconciliations. Service-oriented team member with good communication skills and friendly personality.

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Skills

Online ordering familiarity
Product knowledge
Customer Relations
Stocking and replenishing
Computer skills
Relationship-Building
Store opening and closing
Cash Handling
Payment processing
Product and service sales
Accurate money handling
Sales proficiency
Credit card processing
Order Fulfillment
Inbound and Outbound Calling
Money handling abilities
Key holder experience
Good listening skills
POS systems expert

Customer assistance
Payment collection
Cash register operations
Product upselling
Refunds and exchanges
POS Systems
Liquor Law Compliance
Identification Checks
Bagging and Packaging
Merchandise Restocking
Cash Register Operation
Refund Handling
Product Restocking
Customer Service
Teamwork
Detail-oriented
Flexible & Adaptable
Responsible
Hardware knowledge

Education

Calhoun Community CollageCity01/2009GED

Work History

Hy-Vee- Online Personal Shopper
Raytown , MO10/2020 - Current

Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Drove store revenue by offering customers accessories and related purchases to complete selections.
Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty.
Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
Reviewed customer orders closely to locate desired items and checked app regularly to identify any changes.
Consulted with customers on food selections and custom order requests.
Picked quality and accurate items for daily customer orders.
Reviews orders prior to pick up for accuracy and purchase-by dates.
Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Maximized efficiency by scanning items quickly and completing as many orders per hour.
Worked productively with customers to meet order requirements and service expectations.
Used mobile application to complete orders, request permission for substitutions and communicate in real-time with online order customers.
Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
Consistently met deadlines and quality goals for accuracy and timeliness.
Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.

Approved Cash Advance- Assistant Manager
Spring Valley , NV11/2014 - 10/2021

Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Reviewed sales and gross profit reports to determine options for increasing market growth.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Reviewed and resolved differences between accounting information and cash drawer.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Counted cash in register drawer at beginning and end of shift.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Used cash registers and POS systems to request and record customer orders and compute bills.
Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
Checked prices for customers and processed items sold by scanning barcodes.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Assisted customers by answering questions and fulfilling requests.
Reviewed weekly sales circulars and monitored price changes.
Answered questions about store policies and concerns to support positive customer experiences.

Sprouts Farmers Market- Cashier
Peachtree City , GA11/2011 - 11/2014

Restocked, arranged and organized merchandise in front lanes to drive product sales.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Counted cash in register drawer at beginning and end of shift.
Educated customers on promotions to enhance sales.
Used cash registers and POS systems to request and record customer orders and compute bills.
Checked prices for customers and processed items sold by scanning barcodes.
Answered questions about store policies and concerns to support positive customer experiences.
Changed sales floor signs to show current pricing and support product promotions.
Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
Examined and inspected stock items for defects and reported damages to supervisor.
Greeted customers and directed to requested products.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Used POS system to enter orders, process payments, and issue receipts.

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Online Personal Shopper Resume Example

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