online health coach resume example with 7+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Flexible hard worker ready to learn and contribute to team success.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

My professional experience is matched with my personal experience of being a stay at home mom of my two boys the past two years. Managing a home, meeting 100 needs at a time, keeping up with everyone's schedules, staying cool under pressure and staying organized are just a few of the responsibilities needed to be a SAHM and I honestly feel that it's taught me how to be an even better employee than I was before. I take pride in my work ethic.

  • Flexible
  • Expertise in transcription/typing
  • Friendly, positive attitude
  • Work ethic
  • Computer skills
  • Quick learner
  • Educating healthcare clients
  • Gathering information
  • Mastery of many computer programs
  • Maintaining safety protocols
  • Medical terminology
Education and Training
Paul D Camp Community College Franklin, VA Expected in 06/2013 Associate of Science : General Studies - GPA :
Rock Church School Franklin, VA Expected in 06/2011 High School Diploma : - GPA :
Orsted A/S - Online Health Coach
Newark, NJ, 05/2020 - Current
  • Improved general health of clients by sharing nutrition information and fitness guidance.
  • Collaborated with clients to develop plan of action based on health goals.
  • Gathered health data.
  • Implemented communication strategies and resources to achieve consistency.
  • Enhanced awareness of health resources and worked to connect individuals with programs.
  • Coached individuals regarding successful exercise strategies and making healthy lifestyle choices.
  • Conducted client assessments to determine fitness goals.
  • Oversaw physical education programs to promote skill building and overall health.
  • Created online fitness groups to motivate clients to remain in wellness programs.
  • Managed issues and provided excellent customer service.
  • Helped people of different physical abilities meet fitness goals with customized calendars.
  • Guided clients on proper nutrition and exercise habits.
Boys Town - Office Manager
Broken Bow, NE, 07/2014 - 06/2019
  • Managed office inventory and placed new supply orders.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Trained and mentored administrative staff members.
  • Elevated customer satisfaction ratings by resolving client issues effectively.
  • Planned for major business changes, including system conversions and office moves.
  • Scheduled appointments for patients.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Organized charts, documents and supplies to maintain team productivity.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Contacted insurance carriers to obtain authorizations, notifications and pre-certifications for patients.
  • Provided accurate information to all parties, including patients, insurance providers, and healthcare staff by using effective written and verbal communication skills.
  • Scheduled peer to peer reviews for physicians to discuss medical necessity with insurance providers.
  • Used Electronic Medical Software to input claim, prior authorization and other important medical data into system.
  • Maintained files for referral and insurance information, entering referrals into system.
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Processed payments and updated accounts to reflect balance changes.
  • Sorted incoming mail and directed to correct personnel each day.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Screened and verified visitors for identification credentials and purpose of visit.
  • Managed more than 100+ incoming calls per day.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Organized and updated schedules and monthly calendar obligations for various levels of management and staff.
  • Applied knowledge of medical terminology and insurance processes to support office administration productivity.
  • Maintained accurate bookkeeping of important files.
  • Signed for packages, recorded deliveries and distributed to personnel.
  • Delivered key administrative support to coworkers, taking on additional tasks during peak times.
  • Reviewed safety, health and sanitation processes throughout areas of office.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Answered office phone and emails to schedule appointments.
  • Greeted incoming patients and verified paperwork to manage smooth intake processes.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Documented correspondence to manage office paperwork.
  • Pulled and organized requested documentation.
  • Greeted visitors and directed them to appropriate areas, verifying reasons for visit.
  • Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
  • Maintained front office cleanliness and organized supplies.
  • Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons.
  • Communicated with outside offices to obtain records and transfer files for medical charting needs.
Hampton Mental Health Associates - Administrative Assistant
City, STATE, 04/2013 - 08/2014
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Directed customer communication to appropriate department personnel.
  • Scanned 10-15 medical charts per day and put away at correct locations.
  • Kept inventory areas clean and organized for maximum efficiency.
  • Converted physical documents via scanning into electronic files and images.
  • Utilized various scanning hardware, computer programs and applications to scan files and documents.
  • Reviewed electronically scanned document images to verify accuracy.
  • Answered calls and directed to appropriate party.

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Resume Overview

School Attended

  • Paul D Camp Community College
  • Rock Church School

Job Titles Held:

  • Online Health Coach
  • Office Manager
  • Administrative Assistant


  • Associate of Science
  • High School Diploma

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