online english teacher resume example with 9+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Client relations and retention
  • Reliable and trustworthy
  • Bilingual on both Spanish and English
  • Organizational skills
  • Active listening
  • Team building
  • MS Office
  • Friendly, positive attitude
  • Working collaboratively
  • Problem resolution
  • Customer service
  • Multitasking
  • Flexible to changes
  • Time management
  • Goal-oriented
  • Processes and procedures
  • Issue and conflict resolution
  • Communication skills
  • Work ethic
  • Simultaneous Interpreting
  • Over-the-phone interpreting
Online English Teacher, 02/2022 to Current
Education FirstAustin, TX,
  • Customized instructional plans to meet individual student skill level and learning style.
  • Completed all scheduled teaching appointments and worked as many as possible hours per week.
  • Encouraged student critical thinking and discussion using variety of teaching techniques.
  • Used online resources to complement traditional course materials and aid in student learning.
  • Required spoken and written student responses to contexts to increase reading comprehension.
  • Designed clear and creative learning materials to promote student engagement in pronunciation exercises.
Spanish Medical Interpreter, 07/2022 to 03/2023
Banner HealthGlendale, AZ,
  • Facilitated the exchange of communication between patients and providers as verbatim as possible in consideration of cultural practices, context, slang, and linguistic variation.
LIVE PRODUCT EXPERT, 04/2021 to 06/2021
Minnesota GastroenterologyCoon Rapids, MN,
  • Provided excellent customer service, both by phone and by chat.
  • Assisted customer with full TurboTax online product support.
  • Guided customer through varieties of online tax product scenarios.
  • Confirmed tax-refunds, tax filing rejections, rejections codes etc.
  • Assisted clients with overall intuit account access.
  • Followed-up client’s cases by calling them back and resolving their issues.
  • Provided customer with all types of approved online resources through phone and though e-mail.
  • Also executed all previous job-duties described above through TurboTax online website screen-share and live video chat.
Ymca Of AustinOak Hill, TX,
  • Provided excellent customer service.
  • Scheduled appointments for mammograms, ultrasound, x-rays on a daily basis.
  • Received in bounce calls from more than thirteen regions.
  • Assisted customers with appointment cancellations and rescheduling.
  • Gathered personal and insurance information from each patient.
  • Pulled patient charts for upcoming appointments.
  • Completed registrations for laboratory work, surgical procedures and radiology.
  • Called patients to schedule medical appointments, consistently double-checking information and availability.
LINE SUPERVISOR,, 11/2018 to 09/2019
Select Medical CorporationMorgantown, WV,
  • As a Production Line supervisor I coordinated activities within a manufacturing unit.
  • Activities such as implementing procedures, recommending safety measures, observing training needs, improving team participation, conducting employee appraisal, and making sure production objectives are attained.
  • Managed a staff of 20-30 people on a daily bases as well as contributing with new product manufacturing methods.
  • Managed employees for maximum productivity, efficiency and job safety.
  • Coordinated line changeover, efficiently converting lines from running one product to another.
  • Evaluated employees' work levels and reviewed work performance.
  • Monitored and improved yields, reducing downtime and shrink.
  • Fostered teamwork within production line and cross-functional teams.
  • Recommended measures to improve production methods, equipment performance and quality of products.
  • Trained and supported newer staff in regards to performance, compliance and procedures.
  • Discussed pertinent information including quality control issues and product assembly with supervisor in preparation for next shift.
YOUTH LEADER, 12/2016 to 12/2018
  • Establish annual goals, objectives and plans to implement the youth ministry strategies.
  • Plan and oversee all youth activities and programs.
  • This will also apply to youth retreats, mission trips, other special events and responsibilities for all youth related classes (ages between 13-25) & Juveniles (ages between 7-12).
  • Develop and promote biblical-based education through Sunday school and other programs.
  • Provide spiritual guidance and counseling to the youth as called upon.
  • Give ongoing opportunities to hear the gospel message, opportunities for discipleship and to assist them to become spiritually mature Christians.
  • Recruit, train and oversee volunteer youth staff.
  • Maintain open communication with church staff, parents, youth and members of the congregation.
  • Mentored, instructed and supervised participating youths through collaborative efforts with like-minded, creative and inspirational team members.
  • Worked with youth pastors to establish program objectives and devise strategies to achieve outcome goals.
  • Promoted positive interactions between volunteers and older youth by strictly following safety guidelines.
  • Planned and executed fundraising strategies, bringing in over $1,000.00 in new funds.
BILINGUAL JOB-COACH REP., 09/2014 to 01/2018
  • Led a team of customer service representatives to ensure calls were taken properly to achieve success within the call center.
  • Provided excellent customer service by answering over 70 in bounce calls per day.
  • Accurately entered reservation for medical transportation in the system.
  • Performed call monitoring as well as one on one coaching to enhance representative call quality.
  • Trained and supported newer staff in regards to performance, compliance and procedures.
  • Maintained comprehensive database and file systems of supporting document, test scores and history information.
  • Updated and improved core guidelines, procedures and tracking programs.
FOOD SERVICE MANAGER, 01/2011 to 07/2013
  • Great staff management.
  • Invoice tracking and order placements.
  • Accurate inventory numbers.
  • Margins percent calculations.
  • Directed sales projections to meet company plan by quarter.
  • Adhered to all company food, safety, quality and sanitation policies.
  • Responded to customer concerns efficiently, accurately and with detailed information.
  • Established and managed effective controls for labor and inventory costs.
  • Assessed employee schedules for effectiveness and approved all timesheets.
  • Priced and ordered food products, kitchen equipment and food service supplies.
  • Prepared and led food service training programs to teach staff various tasks.
  • Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
  • Reduced food waste by overseeing and planning ingredients, anticipated customers and popularity of items.
  • Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
  • Efficiently resolved problems or concerns to satisfaction of all involved parties.
  • Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
  • Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
Education and Training
High School Diploma: , Expected in 06/2009 to PERTH AMBOY HIGH SCHOOL - PERTH AMBOY,
: , Expected in to Middlesex County College - Edison, NJ
  • Accounting Auxiliary , INFOTEP - 2021

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Resume Overview

School Attended

  • Middlesex County College

Job Titles Held:

  • Online English Teacher
  • Spanish Medical Interpreter


  • High School Diploma
  • Some College (No Degree)

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