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Online Business Owner Resume Example

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ONLINE BUSINESS OWNER
Summary

Dedicated and outgoing Certified Medical Assistant (AAMA) offering twelve years in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards. Documented ability to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals.

Skills
  • HIPAA compliance
  • Medical terminology
  • Clinical applications
  • Venipuncture and phlebotomy
  • Proper sterilization techniques
  • Charting expertise
  • Understands medical procedures
  • Professional bedside manner
  • Human anatomy and physiology
  • Calm and level-headed under duress
  • Electrocardiography (EKG)
  • Preparing specimens and samples
  • Quick problem solver
  • Certified CPR BLS
  • Specimens collection and processing
  • Triage Management
Experience
Online Business OwnerNov 2017 to Current
Elle9900 － Daytona Beach, FL
  • Developed an online boutique business from ground up and prepared records and operations for smooth handover to new owners.
  • Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
  • Studied latest trends in makeup and fashion before completing interviews, shoots or other work.
  • Assumed various tasks, including photography and creative writing, for companies in the fashion and makeup sector.
  • Utilized communications and organizational skills to find solutions to issues and promote diminish conflicts.
  • Maintained up-to-date knowledge of all statutory requirements and regulations.
  • Resolved issues quickly through meticulous research and quick decision making.
  • Reconciled daily sales, returns and financial transaction reports and prepared bank deposits.
  • Set pricing structures according to market analytics and emerging trends.
  • Assessed, optimized and elevated operations to target current and expected demands.
Pharmacy Technician Trainee/Front End CashierFeb 2017 to Nov 2018
Rite Aid － Erie, PA
  • Delivered quality care to customers through close collaboration with pharmacist.
  • Ordered out of stock medications to keep inventory well-stocked.
  • Dispensed approximately 170 prescriptions daily.
  • Filled over 80 medication orders daily and entered orders into system.
  • Compiled customer demographic, allergy and medical history background.
  • Placed orders for out of stock medications, enabling patients to receive prescriptions on time.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Calculated dosage, filled prescriptions and prepared prescription labels
  • Created new customer profiles and updated information in pharmacy computer systems.
  • Coordinated with other pharmacy locations to resolve out of stock medications and would fill in at other Rite Aid pharmacies to alleviate staffing issues.
  • Dispensed medications to patients in accordance with pharmacist orders.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Merchandised related products to drive pharmacy department sales.
Certified Medical AssistantAug 2011 to Jan 2017
Family Planning － Erie, PA
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Assessed, documented and monitored vital signs for more than 90 patients per day.
  • Administered rapid tests such as urine dips and pregnancy tests to help clinical staff assess conditions.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Organized charts, documents and supplies to maintain team efficiency.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Performed preliminary physical tests, such as taking blood pressure, accurately recording results in patient history summary.
  • Scheduled appointments for patients via phone and in person.
  • Maintained working condition of equipment by closely following operating instructions, troubleshooting breakdowns, performing preventive maintenance and calling for repairs.
  • Contributed to efficient office operations by triaging patients by severity of medical complaint.
Medical ReceptionistNov 2004 to Sep 2008
Gastroenterology Consultants － Ormond Beach, FL
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
  • Observed strict HIPAA guidelines at all times according to company policy.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Greeted callers with enthusiasm, answering all phone calls by second ring.
  • Pleasantly greeted each patient and offered the desk sheet for easy sign-in.
  • Straightened up the waiting room so that it remained neat and organized.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Processed patient payments and scanned identification and insurance cards.
  • Entered patient information including insurance, demographic and health history into the system to keep all records up-to-date
Education and Training
High School DiplomaEast High School － Erie, PA
Certified Medical Assistant (AAMA)Pikes Peak Institute － Colorado Springs, CO
Certifications
  • Certified Medical Assistant (CMA)
  • Current Certified CPR BLS
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Resume Overview

Companies Worked For:

  • Elle9900
  • Rite Aid
  • Family Planning
  • Gastroenterology Consultants

School Attended

  • East High School
  • Pikes Peak Institute

Job Titles Held:

  • Online Business Owner
  • Pharmacy Technician Trainee/Front End Cashier
  • Certified Medical Assistant
  • Medical Receptionist

Degrees

  • High School Diploma
    Certified Medical Assistant (AAMA)

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