Online Business Owner Resume Example
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ONLINE BUSINESS OWNER
Summary
Reliable and friendly customer service representative who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience. Handles multiple responsibilities simultaneously while providing exceptional customer service.
Experience
08/2014
Online Business OwnerTotal Wine － Brentwood , TNHelped customers select products that best fit their personal needs. Offered exceptional customer service to differentiate and promote the company brand. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Kept current on market and product trends to effectively answer customer questions. Directed strategic and brand-appropriate marketing initiatives to improve presentation and maximize sales. Maintained and updated online webstore.
09/2007 to 06/2014
Online Business ownerFairytale Life Fashion － City , STATEHelped customers select products that best fit their personal needs. Offered exceptional customer service to differentiate and promote the company brand. Consulted with customers on the latest styles and trends. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Kept current on market and product trends to effectively answer customer questions. Created and designed webstore.
09/2004 to 08/2007
Customer Service Rep/Sales AssociateMarshalls － City , STATEAnswered customers' questions and addressed problems and complaints in person and via phone. Helped customers select products that best fit their personal needs. Maintained visually appealing and effective displays for the entire store. Offered exceptional customer service to differentiate and promote the company brand. Consulted with customers on the latest styles and trends. Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience. Kept the showroom clean and maintained neat, orderly product displays. Built customer confidence by actively listening to their concerns and giving appropriate feedback.
08/2004 to 03/2005
Sales AssociateOld Navy － City , STATEBalanced the needs of multiple customers simultaneously in a fast-paced retail environment. Processed shipments and maintained organized stock shelves. Processed all sales transactions accurately and in a timely fashion. Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers. Marked clearance products with updated price tags. Kept the showroom clean and maintained neat, orderly product displays.
Education
Fashion DesignBauder College 2007-2009 － City, State
Fashion MerchandisingFlorida State University 1999-2002 － City, State
Skills
- Adobe Photoshop
- Display Design
- Blogging
- Social Media Marketing
- Microsoft Office
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Resume Overview
School Attended
- Bauder College 2007-2009
- Florida State University 1999-2002
Job Titles Held:
- Online Business Owner
- Online Business owner
- Customer Service Rep/Sales Associate
- Sales Associate
Degrees
- Fashion Design
Fashion Merchandising
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