08/2014
Online Business Owner
Menori M Boutique －
Tallahassee,
Florida
Helped customers select products that best fit their personal needs. Offered exceptional customer service to differentiate and promote the company brand. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Kept current on market and product trends to effectively answer customer questions. Directed strategic and brand-appropriate marketing initiatives to improve presentation and maximize sales. Maintained and updated online webstore.
09/2007
to
06/2014
Online Business owner
Fairytale Life Fashion －
Tallahassee,
Florida
Helped customers select products that best fit their personal needs. Offered exceptional customer service to differentiate and promote the company brand. Consulted with customers on the latest styles and trends. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Kept current on market and product trends to effectively answer customer questions. Created and designed webstore.
09/2004
to
08/2007
Customer Service Rep/Sales Associate
Marshalls －
Atlanta,
Georgia
Answered customers' questions and addressed problems and complaints in person and via phone. Helped customers select products that best fit their personal needs. Maintained visually appealing and effective displays for the entire store. Offered exceptional customer service to differentiate and promote the company brand. Consulted with customers on the latest styles and trends. Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience. Kept the showroom clean and maintained neat, orderly product displays. Built customer confidence by actively listening to their concerns and giving appropriate feedback.
08/2004
to
03/2005
Sales Associate
Old Navy －
Atlanta,
Georgia
Balanced the needs of multiple customers simultaneously in a fast-paced retail environment. Processed shipments and maintained organized stock shelves. Processed all sales transactions accurately and in a timely fashion. Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers. Marked clearance products with updated price tags. Kept the showroom clean and maintained neat, orderly product displays.
