Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Reliable and friendly customer service representative who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience. Handles multiple responsibilities simultaneously while providing exceptional customer service.
Experience
Online Business Owner, 07/2014 - Total Wine – Brentwood, TN, Helped customers select products that best fit their personal needs. Offered exceptional customer service to differentiate and promote the company brand. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Kept current on market and product trends to effectively answer customer questions. Directed strategic and brand-appropriate marketing initiatives to improve presentation and maximize sales. Maintained and updated online webstore.
Online Business owner, 08/2007 - 05/2014 Fairytale Life Fashion – City, STATE, Helped customers select products that best fit their personal needs. Offered exceptional customer service to differentiate and promote the company brand. Consulted with customers on the latest styles and trends. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Kept current on market and product trends to effectively answer customer questions. Created and designed webstore.
Customer Service Rep/Sales Associate, 08/2004 - 07/2007 Marshalls – City, STATE, Answered customers’ questions and addressed problems and complaints in person and via phone. Helped customers select products that best fit their personal needs. Maintained visually appealing and effective displays for the entire store. Offered exceptional customer service to differentiate and promote the company brand. Consulted with customers on the latest styles and trends. Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience. Kept the showroom clean and maintained neat, orderly product displays. Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Sales Associate, 07/2004 - 02/2005 Old Navy – City, STATE, Balanced the needs of multiple customers simultaneously in a fast-paced retail environment. Processed shipments and maintained organized stock shelves. Processed all sales transactions accurately and in a timely fashion. Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers. Marked clearance products with updated price tags. Kept the showroom clean and maintained neat, orderly product displays.
Education
: Fashion Design, Expected in - Bauder College 2007-2009 - Atlanta, Georgia GPA:
: Fashion Merchandising, Expected in - Florida State University 1999-2002 - Tallahassee, Florida GPA:
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