onboarding specialist resume example with 5+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • Over 3 years of experience in customer service and leadership. Excellent reputation for resolving problems and improving workflow.
  • To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
  • Reliable employee seeking supervisor position. Offering excellent communication and good judgment.
  • Status Updates
  • Upbeat and Positive Personality
  • Analytical and Critical Thinking
  • Remote Conferencing and Communication
  • Adaptable to Changing Conditions
  • Efficient and Detail-Oriented
  • Building Customer Trust and Loyalty
  • Data Entry and Maintenance
  • Customer Data Confidentiality
  • Responding to Difficult Customers
  • Issue and Complaint Resolution
  • Call Documentation
  • Courteous with Strong Service Mindset
  • Calm and Professional Under Pressure
  • Microsoft Office
University of Cincinnati Blue Ash College Cincinnati, OH Expected in No Degree : Business Management Technology - GPA :

GPA: 3.19

Milford Sr. High School Milford, Ohio, Expected in 05/2017 High School Diploma : - GPA :
Work History
Deluxe Corporation - Onboarding Specialist
Texas, AL, 12/2021 - Current
  • Welcomed travelers with prepared onboarding emails and calls.
  • Provided travelers with onboarding information, requirements, and passwords, as needed.
  • Gathering and forwarding all paperwork related to compliance, including confidential information such as medical records.
  • Worked with my team to ensure all requirements were met before a traveler started work.
  • Maintained traveler satisfaction with forward-thinking strategies focused on addressing traveler needs and resolving any questions/concerns.
  • Provided primary customer support to internal and external clients.
  • Liaised with my team, management and others to better understand traveler needs and recommend appropriate solutions.
  • Partnered with recruiters to establish traveler requirements and subsequently provide compliance updates.
  • Oversaw needs for anywhere from 10-20 travelers at one time.
Trek Bicycle Corp - Style Team Lead
Saratoga Springs, NY, 10/2020 - 12/2021
  • Coached team members in techniques necessary to complete job tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Took on additional job duties during unexpected backlog, resulting in meeting project target date.
  • Directed and supervised a team of 8-10 employees
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Developed monthly and daily production output plans to deliver on customer service and sales metrics.
Target - Visual Merchandiser
Carson City, NV, 08/2019 - 10/2020
  • Managed aesthetically pleasing displays to showcase company products and increase sales.
  • Monitored and replenished display inventory and restructured according to available stock.
  • Enhanced overall store appearance by applying careful consideration to product and display locations.
  • Created interior displays to promote products in alignment with corporate sales objectives.
  • Promoted seasonal products and trends to move stock and prepare for incoming inventory.
  • Educated staff about coordinating clothing racks and related displays to boost effectiveness of promotions.
  • Restructured company merchandising standards to increase customer traffic and product exposure.
  • Supervised team of up to 8-10 merchandising employees and monitored adherence to company standards.
  • Organized store merchandise racks by size, style and color.
  • Partnered with sales representatives and managers to coordinate delivery and merchandising schedule.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Target - Style Consultant
City, STATE, 05/2017 - 08/2019
  • Promoted ongoing sales, promotions and upcoming events, boosting sales.
  • Built lasting relationships through personal interaction and savings incentives to preserve guest loyalty.
  • Assembled head-to-toe fashion ensembles for mannequins.
  • Greeted all clients with warm smile and asked open-ended questions to better understand his or her needs.
  • Maintained inventory by stocking shelves, pricing items and placing products on display.
  • Brainstormed and implemented new floor designs, merchandise displays and sales advertisements.
  • Helped guests create new outfits with existing clothing and accessories.
  • Researched current fashion trends and competitor activity.
  • Cross-sold jewelry, shoes, hats and other accessories that would complete outfit or boost new wardrobe.
  • Drove brand awareness by organizing display setups and assisting in merchandising.

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Resume Overview

School Attended

  • University of Cincinnati Blue Ash College
  • Milford Sr. High School

Job Titles Held:

  • Onboarding Specialist
  • Style Team Lead
  • Visual Merchandiser
  • Style Consultant


  • No Degree
  • High School Diploma

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