Experienced OnBase Certified System Administrator committed to maintaining cutting edge technical skills and up-to-date industry knowledge.
Expert in OnBase products/processes
Expert in RightFax
Dialogic Gateway management
High level of drive, energy and motivation
Windows Server 2008 and SQL Server 2008
Managing and prioritizing tasks and projects
System High Availability
Excellent problem-solving abilities
Excellent communication skills
Refined System debugging skills
High level of drive to learn
10/2010 to Current
OnBase/RightFax Application AdministratorUniversity Of Rochester Medical Center – Rochester, NY
Developed and supported URMC's OnBase/Epic integration scanning initiative to 2 hospitals and 195+ ambulatory sites and working on continued expansion.
Created a DocPop integration with our Radiology workflow system Primordial. As well, as using a DocPop integration with our homegrown Medicaid system.
Handling daily tasks in OnBase such as security, running reports, creation of document types, HL7 interface monitoring, creating workflows, OnBase installs, creating new processes and handling platter management.
Helped implement the centralization of our 24 remote Primary Care site to a more efficient and productive workflow. Currently work on centralizing the rest of our ambulatory sites.
Implemented RightFax for the integration of OnBase (inbound) and Epic (outbound) systems. In the past year added an additional integration with our GE RIS system.
Created multiple workflows to inbound faxes to be handled in the most efficient processes.
Successfully project managed and upgraded our RightFax environment.
Created workflows and more LEAN processes to save URMC almost $100,000 in the past 2 years.
Works closely with our infrastructure team to resolve server, network and performance issues.
10/2006 to 10/2010
Client Access ServicesUniversity of Rochester Medical Center – Rochester, NY
Provided exceptional customer service to users (mostly providers and nursing staff) with issues or education for our Clinical information systems..
Successfully supported multiple system Go Lives.
Used analytical and troubleshooting skills to help assist users experiencing program and hardware issues, as well as general server and network issues.
Helped with go live preparations such as, setting up new equipment, making sure existing equipment was set up properly, drops were installed as needed.
Triaging after hours calls to the appropriate on-call staff.
Testing of the Clinical Information System (at the time Envision).
Primary trainer of new staff members.
Created documentation for troubleshooting and support. As well as creating a manual for staff members.
04/2006 to 10/2006
Data Control ClerkUniversity Of Rochester Medical Center – Rochester, NY
Sign Charts in and out of the Health Information Department to be delivered to patient units when they were needed.
Handled Medical Record merges and Release of Information.
Filed 300-400 charts daily.
Purged older charts to be sent to an off-site location to be held until they were aged for destruction.
Associate of Science: Computer Information Systems Monroe Community College - Rochester, NY
Business ManagementState University of New York At Buffalo - Buffalo, NY
2012 University of Rochester's Meliora Award
University of Rochester Medical Center Strong Star Recipient for Excellence (4 times)
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Companies Worked For:
University Of Rochester Medical Center
University of Rochester Medical Center
Monroe Community College
State University of New York At Buffalo
Job Titles Held:
OnBase/RightFax Application Administrator
Client Access Services
Data Control Clerk
Associate of Science : Computer Information Systems Business Management
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