Onbase/Rightfax Application Administrator Resume Example University Of Rochester Medical Center

ONBASE/RIGHTFAX APPLICATION ADMINISTRATOR

Professional Summary

Experienced OnBase Certified System Administrator committed to maintaining cutting edge technical skills and up-to-date industry knowledge.

Skills

Work History

10/2010 to Current

OnBase/RightFax Application AdministratorUniversity Of Rochester Medical Center – Rochester, NY

Developed and supported URMC's OnBase/Epic integration scanning initiative to 2 hospitals and 195+ ambulatory sites and working on continued expansion.
Created a DocPop integration with our Radiology workflow system Primordial. As well, as using a DocPop integration with our homegrown Medicaid system.
Handling daily tasks in OnBase such as security, running reports, creation of document types, HL7 interface monitoring, creating workflows, OnBase installs, creating new processes and handling platter management.
Helped implement the centralization of our 24 remote Primary Care site to a more efficient and productive workflow. Currently work on centralizing the rest of our ambulatory sites.
Implemented RightFax for the integration of OnBase (inbound) and Epic (outbound) systems. In the past year added an additional integration with our GE RIS system.
Created multiple workflows to inbound faxes to be handled in the most efficient processes.
Successfully project managed and upgraded our RightFax environment.
Created workflows and more LEAN processes to save URMC almost $100,000 in the past 2 years.
Works closely with our infrastructure team to resolve server, network and performance issues.

10/2006 to 10/2010

Client Access ServicesUniversity of Rochester Medical Center – Rochester, NY

Provided exceptional customer service to users (mostly providers and nursing staff) with issues or education for our Clinical information systems..
Successfully supported multiple system Go Lives.
Used analytical and troubleshooting skills to help assist users experiencing program and hardware issues, as well as general server and network issues.
Helped with go live preparations such as, setting up new equipment, making sure existing equipment was set up properly, drops were installed as needed.
Triaging after hours calls to the appropriate on-call staff.
Testing of the Clinical Information System (at the time Envision).
Primary trainer of new staff members.
Created documentation for troubleshooting and support. As well as creating a manual for staff members.

04/2006 to 10/2006

Data Control ClerkUniversity Of Rochester Medical Center – Rochester, NY

Sign Charts in and out of the Health Information Department to be delivered to patient units when they were needed.
Handled Medical Record merges and Release of Information.
Filed 300-400 charts daily.
Purged older charts to be sent to an off-site location to be held until they were aged for destruction.

Education

2010

Associate of Science: Computer Information Systems
Monroe Community College - Rochester, NY

Business ManagementState University of New York At Buffalo - Buffalo, NY

Accomplishments

2012 University of Rochester's Meliora Award
University of Rochester Medical Center Strong Star Recipient for Excellence (4 times)
Hyland Software's Healthcare VOGUE 3rd Quarter 2012 Enhancement Request Winner

Certifications

Training

OnBase Certified System Administrator (OSCA)
OnBase Training and Technology Conference
Fundamentals of a Windows Server 2008 Network Infrastructure and Application Platform
OpenText RightFax System Administrator Training

Resume Overview

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