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Office Services Coordinator Resume Example

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OFFICE SERVICES COORDINATOR
Summary

Dedicated and focused Office Services Coordinator who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.

Accomplishments
  • Planned and executed all aspects of a major office headquarter move.
  • Promoted to Office Services Coordinator after 11 years of employment with Epicor Software Corporation.
  • Received a merit raises for strong attention to detail, exemplary customer service and team-player attitude.
Experience
Epicor Software Corporation April 2014 to Current Office Services Coordinator
Irvine, CA
  • Supervised and trained the receptionist in greeting visitors and responding to telephone and in-person requests for information.
  • Maintained the front desk and reception area in a neat and organized fashioned.
  • Served as central point of contact for all outside vendors needing to gain access to the building for maintenance and repairs.
  • Responsible for keeping office equipment maintained.
  • Responsible for maintenance of common spaces for appearance and functionality.
  • Maintained an up-to-date department organizational and seating chart using Microsoft Visio.
  • Dispersed incoming mail to correct recipients throughout the office and sent out all outgoing mail including FedEx shipments.
  • Coordinated the ordering and approval of employee business cards.
  • Supplied key cards and building access to employees and visitors using the Sonitrol Access System.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Facilitated working relationships with co-tenants and building management.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
  • Properly routed agreements, contracts and invoices through the signature process.
  • Received and distributed faxes and mail in a timely manner.
  • Received and screened a high volume of internal and external communications, including email and mail.
  • Managed daily office operations and maintenance of equipment.
  • Coordinated movement of offices and cubicles within the Irvine, California office.
  • Coordinated office relocation to corporate office in Austin, Texas that consisted of the removal of 12 offices.
  • Maintained sufficient office and kitchen supplies and reordered when needed.
Epicor Software Corporation June 2003 to April 2014 Receptionist
Irvine, CA
  • Answered phone, screened and directed calls.
  • Provided information to callers.
  • Greeted visitors entering organization.
  • Directed visitors to correct destination.
  • Dealt with queries from the public and customers.
  • Monitored visitor access and maintained security awareness.
  • Provided general administrative and clerical support.
  • Prepared correspondence and documents.
  • Received and sorted deliveries.
  • Maintained the appearance of the reception area.
  • Controlled inventory relevant to reception area.
Citadel Law Offices & Financial Services July 2000 to February 2003 Receptionist/Office Manager
CA
  • Answered phone, screened and directed calls for law office and seven additional firms that were tenants of the building.
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Maintained notary journal and notarized documents upon request.
  • Maintained the front desk and reception area in a neat and organized fashion.
  • Planned meetings and prepared conference rooms.
  • Received, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank transactions.
  • Maintained confidential information, such as pay rates, bonus targets and pay grades - calculated employee work and billing hours to be reported to payroll services.
  • Wrote reports and correspondence from attorneys to clients
  • Made copies, sent faxes, scanned documents and handled all incoming and outgoing correspondence.
  • Dispersed incoming mail to correct recipients throughout the office.
  • Personal Assistant to firm's senior partner managing his personal correspondence and calender.
  • Maintained firm's company incentive program and awards.
  • Maintained the firm's data base and file system.
Arroyo Pet Clinic November 1999 to July 2000 Client Service Representative/Receptionist
CA
  • Processed client payments, sent invoices and placed appointment reminder calls.
  • Assisted customers by phone, including scheduling appointments and treatments.
  • Maintained customer accounts by inputting information into database.
  • Schedule appointments for doctors and technicians, as well as boarding and bathing appointments.
  • Balanced daily cash deposits and maintained petty cash drawer.
  • Answered busy phones, greeted customers and maintained reception area.
Education
Germiston High School 1974 High School Diploma Gauteng, South Africa
Skills

Calendaring, Client Relations, Computer Proficiency, Coordination, Customer Needs Assessment, Customer Service, Data Entry, Email, Executive Management Support, Microsoft Office, Multi-Task Management, Organization Skills, Report Transcription, Scheduling, Telephone Skills, Time Management, Travel Arrangements

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Resume Overview

Companies Worked For:

  • Epicor Software Corporation
  • Citadel Law Offices & Financial Services
  • Arroyo Pet Clinic

School Attended

  • Germiston High School

Job Titles Held:

  • Office Services Coordinator
  • Receptionist
  • Receptionist/Office Manager
  • Client Service Representative/Receptionist

Degrees

  • High School Diploma

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