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Office Secretary/Receptionist Resume Example

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OFFICE SECRETARY/RECEPTIONIST
Professional Summary
To obtain a position within the Party Planning business field that utilizes my extensive planning experience, administrative and strong organizational abilities while demonstrating quality communications skills and exceptional client services.
Skills
  • Project planning and development
  • Inventory control
  • Team building
  • Personable 
  • Dependable 
  • Fluent in Spanish
  • Advanced problem solving
  • Flexible
  • Dedicated team player
  • Accomplished in large event catering
  • Party planning competency
  • Experience with catering and events
  • Honest, trustworthy and punctual
  • Neat and clean in appearance
  • On time and reliable
  • Proficient in customer service
  • Excellent multi-tasker
  • Energetic, friendly and enthusiastic
  • Hospital inpatient and outpatient records
  • Patient referrals expert
  • Familiar with commercial and private insurance carriers
  • Excellent problem solver
  • Resourceful and reliable worker
  • Close attention to detail
  • Office support (phones, faxing, filing)
Work History
Office Secretary/Receptionist, 01/2014 to Current
Mark Schwartz, M.D., F.AC.S – New York, NY
  • Handle incoming and outgoing correspondence.
  • Process requests for medical records Book all surgeries at New York Presbyterian Cornell Univ. or Lenox Hill Hospitals 
  • Personal Errands Hospital for Special Surgery.
  • Scheduled appointments, registered patients.
  • Professionally and courteously verified appointment times with patients.
  • Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
  • Adeptly managed a multi-line phone system and pleasantly greeted all patients.
  • Verified patients' eligibility and claims status with insurance agencies.
  • Prepared patient charts accurately and neatly for the clinic.
  • Diligently filed and followed up on third party claims.
  • Prepared patient charts, pre-admissions and consent forms as necessary.
  • Determined prior authorizations for medication and outpatient procedures.
  • Pre-certified radiology procedures.
  • Maintained strict patient and physician confidentiality.
  • Treated all patients, their families, visitors, peers, staff and providers in a pleasant and courteous manner.
  • Prepared billing correspondence and maintained database to organize billing information.
Fellowship Coordinator for the Department of Medicine, 01/2007 to 01/2013
Hospital for Special Surgery – New York, NY
  • Served as primary contact for the clinic and fellowship program.
  • Responsible for scheduling appointments, procedures and post-operative care.
  • Organized and administered office meetings.
  • Highly skilled with a demonstrated knowledge of medical terminology, ICD- 9/CPT codes, Medicare, Medicaid and Family Health plans.
  • Responsible for coordinating arrangements for meetings.
  • Instituted a checks and balance system to ensure all monies are accurately accounted for the fellowship program grant.
  • Actualized all correspondence between office and appropriate parties; i.e.
  • insurance providers, hospital affiliates and patients.
  • Distributed of annual and monthly schedules, conference lists, orientation packets.
  • Supervised catering for meetings, conferences, events and in-training exam.
  • Served as liaison to GME office.
  • Coordinated the scheduling of fellows rotation ensuring that all required components of the curriculum and ACGME are met.
  • Responsible for printing out all fellow evaluations summaries using the electronic evaluation system (E*Value) Prepared and submitted travel vouchers, purchase order request.
  • Assist fellows with computer program Hospital for Special Surgery Division of Rheumatology/Research Office Receptionist.
Receptionist/Secretary for Dr. Melanie Harrison, 01/2002 to 01/2007
Hospital for Special Surgery – New York, NY
  • Interviewed and greeted patients upon registration and processing of their information.
  • Scheduled patient initial and follow-up appointments, handling insurance issues, collection of money at the time of service, medical clearances, this includes gathering labs, x-ray and EKG.
  • Handled phones coverage which includes answering questions regarding referrals and location of HSS providers.
  • Responsible for preparing new patient charts and make sure all charts are updated with patient notes.
  • Maintained and manage Dr.
  • Harrison's clinical and academic schedule with research responsibilities.
  • Fellows Journal Club
Education
Diploma: 1993
Fashion Industries High School - New York, NY
Certifications
SPSS 9.0 Certification of Completion (2006), HSS Medical Interpreter Certification (2005), CITI Protection of Human Subjects Certification (2006).
Skills
academic, administrative, balance, benefits, Book, charts, clerical, network systems, conferences, CPT Coding, CPT, Fluent in English, forms, ICD- 9, insurance, inventory, LANGUAGES, notes, medical terminology, meetings, MS Access, MS Excel, money, Office, MS Outlook, MS Power Point, MS Word, purchasing, Receptionist, Research, scheduling, Spanish, SPSS 9.0, SPSS, telephone, phones, phone, troubleshoot, articles
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Resume Overview

Companies Worked For:

  • Mark Schwartz, M.D., F.AC.S
  • Hospital for Special Surgery

School Attended

  • Fashion Industries High School

Job Titles Held:

  • Office Secretary/Receptionist
  • Fellowship Coordinator for the Department of Medicine
  • Receptionist/Secretary for Dr. Melanie Harrison

Degrees

  • Diploma : 1993

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