office secretary resume example with 5+ years of experience
Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
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- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Conducted invoicing and investigated accounts receivables discrepancies.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Answered and quickly redirected large volume of calls on central system.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Prepared variety of different written communications, reports and documents to ensure smooth operations.
- Carried out day-day-day duties accurately and efficiently.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Oversaw daily operations to ensure high levels of productivity.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Maintained excellent attendance record, consistently arriving to work on time.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Answered and quickly redirected large volume of calls on central system.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Made visits to farms to assist with animal emergencies such as injury, disease and birthing.
- Collected patient biopsies and blood samples for laboratory analysis.
- Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
- Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
- Developed and facilitated community classes to provide information for pet owners while building hospital's reputation.
- CPR
- BLS
- OSHA
- HIPPA
Clinicals
Baylor Scott & White Hillcrest Market Place Clinic
2304 Marketplace Dr
Waco, TX 76711
254-202-7300
My duties as a Front Desk Receptionist is to Independently scheduled and registered patients to ensure minimal wait time while.
- Introduced a New Appointment Scheduling System.
- Maintained Cash receipts and completed all necessary paperwork to resolve any problems on the Balance Sheet.
- Checked in and Checked out patients ensuring of patient information as well as completeness of Co-Pays, Charges, and Insurance Information.
- Received and Distributed all Incoming Mail.
- Maintained Front Office Lobby Area.
- Answered and Handled all Phone Calls in a Friendly and Efficient Manner.
Epiphany Dermatology
7106 Sanger Ave
Waco, TX 76712
254-537-1265
As a Medical Assistant I Prepare patients for examination, take vitals, and record patient's health history. Set-up EKG machines.
- Prepare equipment and examination rooms, and clean instruments.
- Assist physicians with medical treatments, procedures, and exams.
- Manage inventory of medical supplies and equip exam rooms with appropriate supplies.
- Keep equipment operating.
- Complete records by recording patients examination, treatment and test results.
- Schedule surgeries by making arrangements with the surgical center, verifying times with patients and preparing charts, pre-admission and consent forms.
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Resume Overview
School Attended
- McLennan Community College
- Centerville Jr-Sr High School
Job Titles Held:
- Office Secretary
- Office Secretary
- Vet Technician
Degrees
- Associate of Applied Science
- High School Diploma
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy