LiveCareer-Resume

office secretary resume example with 11+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Data Entry
  • Typing Speed and Accuracy
  • Microsoft Office
  • Documentation and Recordkeeping
  • Customer Service
  • Research and Analysis
  • Phone and Email Etiquette
  • Verbal and Written Communication
  • Methodical and Organized
  • Multitasking and Prioritization
  • Attention to Detail
  • Friendly and Relatable
  • Honesty and Integrity
Education and Training
Laurel Park High School Martinsville, VA, Expected in 06/1996 High School Diploma : - GPA :
Experience
Fundamental Administrative Services, Llc - Office Secretary
North Las Vegas, NV, 01/2022 - Current
  • Answered and directed incoming calls.
  • Collected client contact information and detailed information of what service they need provided on a specific piece of property.
  • Researched properties via the internet and court house deed rooms to provide the field crew and surveyor with proper documentation.
  • Proofread surveys and obtained additional information to complete accurate paperwork and avoid delays.
  • Prepared and maintained job folders.
  • Updated and recorded customer or client information to maintain accounts.
  • Collaborated with administrative support to oversee calendars and prioritize meetings and appointments.
  • Filtered emails based on importance and escalated issues to leadership.
  • Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
  • Replenished office supplies, placing new orders for restocking to maintain inventory.
  • Recorded board of directors proceedings by preparing agendas and minutes.
  • Performed basic accounting, payroll, and bookkeeping services to manage business operations.
  • Reviewed purchase documents and company receipts for reconciliation with statements.
  • Prepared financial reports by collecting, analyzing, and summarizing account information and trends.
  • Certified and processed payroll, electronic deposits, and pay adjustments while distributing checks.
  • Responded to inquiries from IRS, state, and other tax authorities to minimize additional interest and penalty charges.
  • Received and recorded cash, checks, and transfers.
  • Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
  • Matched orders with invoices and recorded required information.
  • Recorded debit, credit, and account transactions in computer spreadsheets and databases.
  • Calculated and produced checks for utilities, taxes, and other operational payments.
  • Monitored accounts payable to confirm payments are current.
Fundamental Administrative Services, Llc - Receptionist
Crellin, MD, 10/2008 - 06/2016
  • Greeted and directed visitors to appropriate personnel and answered multiple phone line calls.
  • Greeted patients, determined purpose of visit, and directed to appropriate staff.
  • Registered patients and collect co-pays and insurance data, applying full and proper payment to patient accounts.
  • Maintained patient accounts by obtaining, recording, and updating personal and financial information.
  • Scheduled and confirmed patient appointments and consultations.
  • Updated appointment calendars.
  • Compiled customer demographic, allergy, and medical history background.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.
  • Assisted with referrals and prepared medical records for patients.
  • Scheduled tests, lab work, or x-rays for patients based on physician orders.
  • Notified patients of lab work and diagnostic tests after provider review.
  • Arranged hospital admissions for patients as required.
  • Submitted new prescriptions and refills to the pharmacy per the provider's orders.
  • Gathered information to file appeals for medication denials by the insurance company.
  • Notified ordering provider of denied authorizations.
  • Transmitted medical records and other correspondence by mail, e-mail, or fax.
  • Scanned medical records to patient charts.
  • Delivered administrative support to team members by making copies, sending faxes, and organizing documents.
  • Maintained office inventory and equipment by checking stock for needed supplies.
  • Sorted incoming mail and directed to correct personnel each day.
Dr. Maureen Aaron And Dr. Caren Aaron - Receptionist
City, STATE, 05/2006 - 10/2008
  • Greeted and directed visitors to appropriate personnel and answered multiple phone line calls.
  • Greeted patients, determined purpose of visit and directed to appropriate staff.
  • Registered patients and collect co-pays and insurance data, applying full and proper payment to patient accounts.
  • Maintained patient accounts by obtaining, recording, and updating personal and financial information.
  • Scheduled and confirmed patient appointments and consultations.
  • Updated appointment calendars.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.
  • Assisted with referrals and prepared medical records for patients.
  • Scheduled tests, lab work, or x-rays for patients based on physician orders.
  • Notified patients of lab work and diagnostic tests after provider review.
  • Arranged hospital admissions for patients as required.
  • Submitted new prescriptions and refills to the pharmacy per the provider's orders.
  • Gathered information to file appeals for medication denials by the insurance company.
  • Notified ordering provider of denied authorizations.
  • Transmitted medical records and other correspondence by mail or fax.
  • Filed medical records to patient charts.
  • Delivered administrative support to team members by making copies, sending faxes, and organizing documents.

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Resume Overview

School Attended

  • Laurel Park High School

Job Titles Held:

  • Office Secretary
  • Receptionist
  • Receptionist

Degrees

  • High School Diploma

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