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Office Secretary Resume Example

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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Reliable Secretary driven to promote operational efficiency through advanced administrative and decision-making abilities. Insightful and productive team member with active communication skills. Employs flexible approach to resolving daily issues. Methodical Administrative professional with expertise in records management. Catalogs and uploads incoming documents, coordinates file movements and processes destruction requests. Solid critical-thinking, multitasking and problem-solving skills with advanced abilities in [Software]. Multitasking Secretary with experience in calendaring systems and meeting coordination. Strong skills in document editing, issue resolution and [Skill]. Considered valuable administrative asset to organization.

Skills
  • Database entry
  • Spreadsheet development
  • Schedule management
  • Billing and invoicing
  • [Software] expertise
Experience
11/2020 to Current Office Secretary Marriott International | Secaucus, NJ,
  • Managed office duties, including ordering materials, organizing workspaces, answering emails and making phone calls.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Transcribed documents and maintained high levels of accuracy.
  • Conducted research using various media sources to obtain relevant data for staff requirements.
  • Maintained organized filing system of paper and electronic documents.
  • Coordinated communications, including taking calls, responding to emails and interfacing with clients.
  • Managed multiple calendars and contacts within [Software].
09/2020 to 10/2020 Substitute Cafeteria Worker Getgo | Chagrin Falls, OH,
  • Followed guidelines for safe serving, appropriate temperatures, and proper presentation.
  • Maintained tools, equipment, and surfaces in clean, neat and working order.
  • Performed all work to top standards, proving best service for students, employees and school visitors.
  • Prepared food according to recipe instructions to manage regular school meals.
  • Monitored use of condiments, utensils, and beverages and restocked as needed.
  • Operated industrial dishwasher to wash glassware and utensils.
  • Organized and prepared ingredients for batch cooking.
  • Assisted cook with prep work by cutting vegetables and preparing side dishes and salads.
  • Utilized safe and efficient methods for operating equipment.
  • Adhered to safe and proper storage guidelines for incoming supplies.
12/2019 to 03/2020 Cook Helper State Of South Dakota | North Sioux City, SD,
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Cleaned utensils, dishes and glasses for customer use.
  • Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Restocked pantry with nonperishable food items to prevent stock from running low.
  • Checked and recorded refrigerator and freezer temperatures daily to verify proper working conditions.
  • Monitored inventory and promptly reported food items requiring reorder.
  • Plated meals in appealing arrangement and placed in designated areas to deliver to patrons.
  • Moved food and supply items from delivery trucks to storage by unloading and organizing.
  • Adjusted cooking methods and ingredients to accommodate dietary restrictions and allergies.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Adhered to all food safety and sanitation protocols to reduce germ spread.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Finished orders with cutlery, napkins and condiments.
  • Distributed food to service staff for prompt delivery to customers.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Checked inventory levels and recorded supply usage on log sheets or in company software.
  • Cleaned and sanitized kitchen equipment, utensils, and work stations.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Restocked cupboards, refrigerators and service stations with new food items or supplies.
03/2019 to 06/2019 Cashier Lowes Market | City, STATE,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Scanned customer purchases and supported transactions to streamline sales process.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Inspected items for damage and obtained replacements for customers.
  • Verified customer identification for alcohol or tobacco purchases.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Received payments for products and issued receipts.
  • Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
  • Processed [Number] transactions per day with exceptional accuracy.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
  • Increased sales by suggesting specific complementary items to customers.
  • Devised promotional plans to target and move excess stock, high-profit items and soon-to-expire merchandise for easy sale.
06/2019 to 11/2019 Correctional Officer Eden CoreCivic | City, STATE,
  • Inspected cells and conducted random searches of common areas.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Detected potential threats and quickly defused conflicts.
  • Maintained clear and open communications with all facility areas to support safe operations.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Supervised residents during meal distribution and intake, recreation time and work-site performance.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Transported inmates to and from personal appointments, including medical and dental appointments, funerals, work details and court hearings.
  • Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
  • Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
  • Instructed inmates on work detail and oversaw work-site transportation.
  • Recommended further treatment strategies and diagnostic efforts for inmates.
  • Apprehended escapees safely while following proper techniques.
  • Performed warrant pick-ups and turnovers at other jails and prisons.
  • Contributed to treatment staffing team developing rehabilitative program for juveniles.
Education and Training
Expected in 05/2008 High School Diploma | EDEN HIGH SCHOOL, EDEN TX, GPA:
Languages
Spanish:
Native/ Bilingual
Negotiated:

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Resume Overview

School Attended
  • EDEN HIGH SCHOOL
Job Titles Held:
  • Office Secretary
  • Substitute Cafeteria Worker
  • Cook Helper
  • Cashier
  • Correctional Officer
Degrees
  • High School Diploma

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