Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Seeking an administrative/secretarial position to advance my career.
  • Microsoft Office proficiency
  • Excel spreadsheets
  • Self-directed
  • Time management
  • Professional and mature
  • Dedicated team player
11/2012 to Current
Office Secretary Children's Place Colonial Heights, VA,
  • My duties on a daily bases is interaction with students and families.
  • Attendance : Making sure all teachers and or substitutes have turned in attendance for the day.
  • Calling and verifying all attendance for students daily.
  • Entering the attendance on the computer ( tardies, absences, all other reasons on why students have been called in for the day) Making sure attendance letters to parents are sent home each attendance reporting period.
  • Printing a monthly roster each month as a backup for emergencies (power outage) Printing weekly rosters for teachers to verify their attendance of the week.
  • Lunch Count: Reporting lunch count to the cafeteria.
  • Communicate to the cafeteria when a class is going on a field trip and is in need of sack lunches.
  • Field Trips: Receive field trips from teachers.
  • Send bus request for approval to the District if needing Board Approval and or if it is a field trip that is not pre-approved; then send to bus company after field trip has been approved by; principal, District, and then bus company.
  • Thursday Folder: Copying items to send home with the children; items come from principal Requesting Student files/ Sending student files requested Request student files from previous school Sending student files to new school Fixing and arranging files entering our school and leaving our school.
  • Then sending files to principal, Special ED, and then teacher.

Planned meetings and prepared conference rooms.Supplied key cards and building access to employees and visitors.Made copies, sent faxes and handled all incoming and outgoing correspondence.Organized files, developed spreadsheets, faxed reports and scanned documents.Received and distributed faxes and mail in a timely manner.Managed daily office operations and maintenance of equipment.Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.

10/2006 to Current
Hostess/ Waitress Cody's Café & Bar City, STATE,
  • Assisted guests with making menu choices in an informative and helpful fashion.Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.Delivered exceptional service by greeting and serving customers in a timely, friendly manner.Appropriately suggested additional items to customers to increase restaurant sales.Promptly served all food courses and alcoholic beverages to guests.Answered questions about menu selections and made recommendations when requested.Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.Regularly checked on guests to ensure satisfaction with each food course and beverages.Managed closing duties, including restocking items and reconciliation of the cash drawer.Skillfully anticipated and addressed guests' service needs.Delivered exceptional, friendly and fast service.Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests’ expectations.Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators.Effectively used items in stock to decrease waste and profit loss.Demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinuing service to intoxicated guests.Correctly calculated charges, issued bills and collected payments.Checked in deliveries and signed off on products received.Maintained a professional tone of voice and words at all times, including during peak rush hours.Facilitated prompt and accurate seating and service of all guests.Politely answered phones promptly and recorded and confirmed reservations.Greeted guests and communicated about wait time.Guided guests through the dining rooms and provided needed assistance.Routinely checked menus to verify they were current, clean and wrinkle-free.Welcomed and acknowledge all guests in a friendly, service-oriented manner.Maximized table turns and rotated seating for maximum guest satisfaction.Stocked deliveries in a timely and safe manner.Cleaned dishes with detergent and rinsing and sanitizing chemicals in the 3-compartment sink.Assisted servers and dining room hosts and quickly responded to guests' needs.Provided high quality service.Promptly and consistently reset tables with spotless service ware.Greeted guests in a pleasant and courteous manner.Transported all dirty tableware from dining room to dishwashing area for proper cleaning.Consistently delivered exceptional customer service by quickly and efficiently clearing restaurant tables.Supported other areas of the restaurant as necessary, such as setup, cleanup, prep work and equipment maintenance.Stocked and maintained silverware, linen and condiments.Maintained an accurate wait list.
11/2009 to 02/2010
Sales Associate Janie & Jack City, STATE,
  • Received and processed cash and credit payments for in-store purchases.Exceeded targeted sales goals by [number]%.Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.Verified that all merchandising standards were maintained on a daily basis.Maintained friendly and professional customer interactions.Worked as a team member to provide the highest level of service to customers.Shared product knowledge with customers while making personal recommendations.
Expected in 2011
High School Diploma: Business/Communications
Santa Barbara City College - Santa Barbara, CA
Expected in June 2009
High School Diploma:
Dos Pueblos High School - Santa Barbara, CA

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School Attended

  • Santa Barbara City College
  • Dos Pueblos High School

Job Titles Held:

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  • Hostess/ Waitress
  • Sales Associate


  • High School Diploma
  • High School Diploma

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