Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Focused individual with exemplary cleaning skills from career spanning over 10 years. Resourceful and punctual with ability to stand for long periods.

Hardworking with energetic personality and dynamic skills . Fluent in english and spanish and available to work any shift. Seeking new opportunity with great company where attention to detail will be valued.

  • Database entry
  • Billing and invoicing
  • Spreadsheet development
  • Documentation and reporting
10/2018 to Current Office Secretary Hallcon | Brewster, OH,
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Set travel arrangements and gathered documents for management and executive staff meetings and trips.
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Produced and distributed team newsletters, email updates and other forms of communication.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Set up and maintained physical and electronic filing systems.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Oversaw office inventory by restocking supplies and submitting purchase orders for new products.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Generated shipment invoices, prepared packages and set up courier deliveries for customers.
  • Assisted with administrative tasks, including filing, answering phones and.
  • Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
  • Responded to telephone inquiries from clients and delivered information to inform and educate callers.
  • Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction.
  • Tracked and submitted employee time sheets to accounting department for payroll processing.
  • Tracked expenses and documented records using excel.
  • Entered invoice data into company's excel system and updated details, including customer contacts and delivery dates to keep information current.
  • Created and maintained spreadsheets and developed administrative and logistical reports.
  • Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
  • Coordinated project materials, including managing physical and digital files, monitoring spreadsheets and updating reports.
  • Organized conference room space and materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs.
  • Maintained attendance records, taking note of staff vacation time, sick days and personal days.
  • Managed conference calls by documenting participant details and preparing audio recordings for future reference.
05/2017 to 09/2018 Dispatcher Oaks Integrated Care Inc. | Sicklerville, NJ,
  • Quickly determined locations and needs of 4-5 hourly callers to accurately send trucks for assistance.
  • Reviewed 10-20 routes and daily traffic and adjusted plans to meet daily requirements.
  • Accurately and efficiently responded to over 15-30 daily requests.
  • Maintained current knowledge of all personnel in field and all completed deliveries or delays.
  • Managed daily delivery and work schedules to maximize coverage.
  • Coordinated order processing, pick sheet running and invoice printing, as well as shift shipping logs and paperwork submissions.
  • Kept detailed and updated records of calls in physical and electronic databases.
  • Monitored dispatch board and adjusted call priorities regularly based on caller needs.
  • Tracked all changes in computer system to keep records current and accurate.
  • Answered customer requests with information about product availability, shipping information and status updates.
  • Oversaw scheduling for the day-to-day activities of 10-80 transportation employees.
01/2007 to 03/2017 Translator Live Nation Entertainment Inc | San Diego, CA,
  • Used knowledge of cultural background to understand idiomatic meanings of specific expressions.
  • Offered quick verbal translations of documents for use by customers
01/2007 to 03/2017 Cleaning Services Aranamys Cleaning Services | City, STATE,
  • Provided deep cleaning services for areas in need of additional sanitation.
  • Moved beds, sofas, furniture to wipe down baseboards and alleviate dust and dirt from hard-to-reach areas.
  • Organized supplies for efficient use based on expected customer needs.
  • Dusted and vacuumed assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.
  • Safely used cleaning equipment and chemicals by following all manufacturer instructions to avoid burns, injuries and workplace accidents.
Education and Training
Expected in 07/1999 Secretary Bilingual | Centro Tecnico America, Ciudad Juarez, GPA:
Expected in 2010 GED | Bueno HEP, Denver, CO, GPA:

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School Attended

  • Centro Tecnico America
  • Bueno HEP

Job Titles Held:

  • Office Secretary
  • Dispatcher
  • Translator
  • Cleaning Services


  • Secretary Bilingual
  • GED

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