Office Secretary Resume Example Company Name

OFFICE SECRETARY

Summary

Focused individual with exemplary cleaning skills from career spanning over 10 years. Resourceful and punctual with ability to stand for long periods.

Hardworking with energetic personality and dynamic skills . Fluent in english and spanish and available to work any shift. Seeking new opportunity with great company where attention to detail will be valued.

Skills

Database entry
Billing and invoicing

Spreadsheet development
Documentation and reporting

Experience

Office Secretary | 10/2018 to CurrentCompany Name - City, State

Maintained office safety by screening visitors, updating logs and issuing temporary passes.
Set travel arrangements and gathered documents for management and executive staff meetings and trips.
Received and routed incoming calls and correspondence to promote timely communication.
Produced and distributed team newsletters, email updates and other forms of communication.
Kept reception area clean and organized to offer positive first impression to every visitor.
Set up and maintained physical and electronic filing systems.
Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
Oversaw office inventory by restocking supplies and submitting purchase orders for new products.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
Generated shipment invoices, prepared packages and set up courier deliveries for customers.
Assisted with administrative tasks, including filing, answering phones and.
Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
Responded to telephone inquiries from clients and delivered information to inform and educate callers.
Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction.
Tracked and submitted employee time sheets to accounting department for payroll processing.
Tracked expenses and documented records using excel.
Entered invoice data into company's excel system and updated details, including customer contacts and delivery dates to keep information current.
Created and maintained spreadsheets and developed administrative and logistical reports.
Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
Coordinated project materials, including managing physical and digital files, monitoring spreadsheets and updating reports.
Organized conference room space and materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs.
Maintained attendance records, taking note of staff vacation time, sick days and personal days.
Managed conference calls by documenting participant details and preparing audio recordings for future reference.

Dispatcher | 05/2017 to 09/2018Company Name - City, State

Quickly determined locations and needs of 4-5 hourly callers to accurately send trucks for assistance.
Reviewed 10-20 routes and daily traffic and adjusted plans to meet daily requirements.
Accurately and efficiently responded to over 15-30 daily requests.
Maintained current knowledge of all personnel in field and all completed deliveries or delays.
Managed daily delivery and work schedules to maximize coverage.
Coordinated order processing, pick sheet running and invoice printing, as well as shift shipping logs and paperwork submissions.
Kept detailed and updated records of calls in physical and electronic databases.
Monitored dispatch board and adjusted call priorities regularly based on caller needs.
Tracked all changes in computer system to keep records current and accurate.
Answered customer requests with information about product availability, shipping information and status updates.
Oversaw scheduling for the day-to-day activities of 10-80 transportation employees.

Translator | 01/2007 to 03/2017Company Name - City, State

Used knowledge of cultural background to understand idiomatic meanings of specific expressions.
Offered quick verbal translations of documents for use by customers

Cleaning Services | 01/2007 to 03/2017Company Name - City, State

Provided deep cleaning services for areas in need of additional sanitation.
Moved beds, sofas, furniture to wipe down baseboards and alleviate dust and dirt from hard-to-reach areas.
Organized supplies for efficient use based on expected customer needs.
Dusted and vacuumed assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.
Safely used cleaning equipment and chemicals by following all manufacturer instructions to avoid burns, injuries and workplace accidents.

Education and Training

Centro Tecnico America - - City | Secretary Bilingual07/1999

Bueno HEP - - City | GED2010

Resume Overview

School Attended

Centro Tecnico America
Bueno HEP

Job Titles Held:

Office Secretary
Dispatcher
Translator
Cleaning Services

Degrees

Centro Tecnico America - City | Secretary Bilingual
Bueno HEP - City | GED

Office Secretary Resume Example

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