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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Forward-thinking Executive Assistant with 10+ years of administrative experience in organizational support. Gifted at managing busy schedules, organizing projects and providing stellar administrative support to executive team. Analyzes, prioritizes and completes tasks with professionalism and sound judgment.

Skills
  • Microsoft Office Suite: Access, Excel, OneNote, Outlook, PowerPoint
  • Google Workspace
  • Customer Relationship Management
  • Concur
  • Peoplesoft
  • Stata
  • JD Edwards
  • Travel administration
  • Proper phone etiquette
  • Strong problem solver
  • Meticulous attention to detail
  • Self-starter
Experience
08/2018 to 08/2020
Office of President, Executive Assistant Brookfield Properties - Retail Littleton, CO,
  • Fulfilled all executive assistant duties for three top executives (CFO, SVP and VP of Technology) as well as administrative tasks in the Office of the President by completing ad hoc requests.
  • Coordinated executive and senior management vacation, day-to-day meeting and travel schedules.
  • Assisted in all domestic and international travel management for the department.
  • Opened, read and wrote answers to routine letters and correspondence for executives.
  • Tackled and addressed top-level, high-priority issues with professional administrative discretion.
  • Set up meeting and event logistics for senior management, including executives and board of directors. Ordered catering and plated the dishes to offer food and beverages to meeting attendees
  • Processed executive subscriptions, license renewals, continuing education requirements and membership renewals.
  • Handled all aspects of the company’s marketing merchandise including purchasing, inventory, shipping, billing.
  • Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
  • Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
  • Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
  • Executed special objectives and projects in response to executive team and board member requests.
  • Coordinated with strategic partners leading to business development opportunities and local community involvement.
  • Daily communication and collaboration with other assistants, division heads, department leaders and public. Built and maintained strong relationships between departments
  • Performed a variety of accounting such as preparing check requests, writing/depositing checks, purchase orders, invoices and expense reports.
  • Maintained professionalism and exercised discretion in handling confidential matters.
  • Created corporate communications, meeting materials and completed meeting recaps with professional reports.
  • Managed all areas of multiple executives’ calendars and company communications.
  • Created and gathered survey data, analyzed results, and presented to leadership.
  • Timekeeper and PTO approver for those employed under the Office of the President.
  • Restocked office and break room supplies to maximize team productivity.
12/2013 to 05/2018
Administrative Assistant - Travel and Events Specialist West/Televox Solutions City, STATE,
  • Provided executive administrative support for company leadership, including corporate events planning, domestic and international travel management, scheduling, and expense reports for an organization with over 300 employees.
  • Coordinated company travel for 25 team members and interview candidates per week.
  • Oversaw all receptionist duties performed at the front desk.
  • Managed approximately 20 executive calendars and corporate communications.
  • Planned and coordinated corporate events and training include goals, theme, agenda, set-up, logistics and an operational budget.
  • Planned events and department activities by acquiring venues, developing guest lists and organizing catering services.
  • Onboarded 30 new hires annually on company policies, procedures, and expense reporting guidelines.
  • Created and gathered survey data, analyzing results, and presenting to leadership.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Arranged travel and hotel accommodations for international and domestic business meetings and trips.
05/2007 to 12/2013
Administrative Assistant West/Televox Solutions City, STATE,
  • Managed office administration and reception functions, including document control and maintenance of company standard operating procedures.
  • Directed customer communication to appropriate department personnel.
  • Controlled building access by supplying key cards to employees and visitors.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
Education and Training
Expected in 05/2018
Master of Public Administration:
University of South Alabama - , AL
GPA:
  • 4.0 GPA
  • Ranked in Top 10% of class
  • Public Administration Member
  • Phi Kappa Phi Member
  • Completed coursework in Human Resource Management, Public Policy, Intergovernmental Relations and Administrative Law
Expected in 05/2012
Bachelor of Science: Speech And Hearing Sciences
University of South Alabama - , AL
GPA:
  • Minor in Psychology
  • Dean's List Honoree December 2007
  • Dean's List Honoree August 2008
  • Dean's List Honoree December 2009
  • Dean's List Honoree May 2011
  • Dean's List Honoree May 2012
  • 3.49 GPA
  • Alpha Omicron Pi Member
  • Order of Omega Member
  • National Society of Collegiate Scholars Member
  • Phi Eta Sigma Member
Activities and Affiliations
  • Member, Mobile Jaycees
  • Member, University of South Alabama Alumni Association
Certifications
  • Notary Public, State of Alabama

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Resume Overview

School Attended

  • University of South Alabama
  • University of South Alabama

Job Titles Held:

  • Office of President, Executive Assistant
  • Administrative Assistant - Travel and Events Specialist
  • Administrative Assistant

Degrees

  • Master of Public Administration
  • Bachelor of Science

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