Office Manager / Project Estimating Coordinator Resume Example
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- IT and software applications - QuickBooks, QXpress, CLIP, Adobe, Microsoft Applications, iDrive, IOS, Joomla; manage office staff and monitor daily office operations, plan goals and objectives; resolve operational issues related to customer service, accounting procedures, office/computer equipment; monitor office procedures and resolve problems; develop and maintain an effective and efficient office staff through training, selection, compensation, motivation, termination and review of all office staff; maintain and negotiate vendor contracts; provide guidance and direction to all staff and managers; maintain company website and social media outlets, attend network and chamber events; promote high customer service standards; develop a collaborative culture and create a positive team environment; coordinate company social events; conduct weekly sales, scheduling and production meetings; accurately prepare estimates/reports within specified deadlines; compile and obtain building and zoning permits; actively manage and improve the estimating process and tools; assist clients through the sales process; manage vendor relations and engage in price negotiations; project management and scheduling; manage accounting and scheduling database for adjustments and/or improvements.
- Conducted all office and operations management responsibilities accounts payable, accounts receivable, payroll, OSHA, E-Verify and all Human Resource responsibilities to include hiring, training and termination of staff; scheduled work and handled work order distribution; staff recruitment and training programs; processed and prepared State and Federal Government contracts; maintained all social media and marketing to include design of brochures, website and company portfolio
- Administrative Assistant to Hospital Director / Director of Nursing / Standards & Performance Improvement / Medical Education / Learning Research Center: provided administrative support, maintained travel itineraries, department records and files, implemented new and existing hospital data to improve hospital policies, programs and outcomes; implemented changes in maintaining accreditation requirements for JCAHO and CMC/CMS compliance standards; assisted in the management of the 3rd & 4th year medical students/residents in the UNC-Chapel Hill Psychiatry program, maintained educational contracts, negotiated nursing contracts through temporary agencies; key contact for media, patient relations and state/government officials. Member of hospital Event Committee - planned, coordinated and executed hospital events to include hospital relocation to Butner, NC.
- Coordinated training for toll-free operators with the State of North Carolina Travel and Tourism division to include the use of proper telephone etiquette, customer services skills and conducted ongoing educational workshops.
Human Relations Certification
Cum Laude Graduate
Office Management Certification
Computer Software Applications Certification
Excellent communication, organizational and typing skills - proficient in iDrive, IOS, Joomla, Microsoft Applications, QuickBooks, QXpress and CLIP database applications - ability to identify and set priorities - strong attention to detail and accuracy - positive attitude, ability to work well with others and team player - proven professional leadership - high energy and enthusiasm with a tremendous work ethic - strong decision making and great analytical skills - high sense of integrity - independent worker
- Awards and Achievements Most Outstanding Administrative Employee - 2013, 2014, 2015
- Extra Mile Award - 2014, 2015
accounting, accounts payable, accounts receivable, administrative support, Adobe, Microsoft Applications, brochures, budget, CMS, contracts, credit, clients, customer services, customer service, customer care, database, direction, estimating, Government, hiring, Human Resource, Human Relations, IT, marketing, materials, meetings, office, negotiations, networking, office equipment, office management, operations management, payroll, personnel, policies, project management, Psychiatry, QuickBooks, QXpress, CLIP, recruitment, research, sales, scheduling, telephone etiquette, phones, training programs, vendor relations, website, workshops
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Resume Overview
School Attended
- NC Department of Labor
- Shaw University
- Edgecombe Community College
Job Titles Held:
- Office Manager / Project Estimating Coordinator
- Office and Operations Manager
- Administrative Assistant
- Toll Free Operator Trainer
Degrees
- September 2004
Bachelor of Arts : Sociology May 2006
Associate of Applied Science : Business Management May 2004
Select One March 2010
March 2010
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