Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Experienced Office Management, Purchasing and Administration Professional with 20+ years of experience optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable specialist and leader that blends advanced organizational, technical and business acumen. Works effectively in ensuring operational and service excellence.

  • Decision Making
  • Motivational Leadership
  • Handling Customer Complaints
  • Microsoft Office Suite
  • Schedule Coordination
  • Coaching and Mentoring
  • Recruitment and Hiring
  • Regulatory Compliance
  • Complex Problem Solving
  • Staff Development and Training
  • Quality Assurance
  • Performance Management
  • Team Management and Supervision
  • Report Preparation and Analysis
  • Friendly and Relatable
  • Methodical and Organized
  • Leadership and Change Management
  • Honesty and Integrity
  • Confidence and Drive
  • Documentation and Recordkeeping
  • Program Development
  • Delegation and Work Assignment
  • Payroll Administration
  • Facilities Maintenance
  • Budget Management
  • Attention to Detail
  • Contracts and Vendor Agreements
  • Cross-Functional Collaboration
  • Data Analysis and Modeling
  • Intuit QuickBooks
  • Maintenance Coordination
  • Research and Analysis
  • Database Maintenance
  • Verbal and Written Communication
  • CRM Software
  • Multitasking and Prioritization
  • Project Management
  • Account Reconciliation
  • Inventory Oversight
  • Microsoft Office
  • Customer Service Management
  • Office Equipment Management
  • Accounts Payable and Receivable
  • Administration and Operations
08/2020 to Current Office Manager /Bookkeeper Levy Restaurants, Inc. | Manchester, NH,
  • Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Updated details in company database by keying in customer contacts and delivery dates.
  • Managed office inventory and placed new supply orders.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Reduced financial discrepancies by accurately managing accounting documentation in QuickBooks while maintaining case costs and billing processes.
  • Automated office operations for managing client correspondence, payment scheduling, record tracking and data communications.
  • Directed and oversaw office personnel activities.
  • Planned for major business changes, including system conversions and office moves.
  • Solicited vendor quotes to determine optimal material purchase pricing.
  • Reduced financial discrepancies by accurately managing accounting documentation while maintaining case costs and billing processes.
  • Managed office budget to handle all needs, including inventory, postage and vendor services.
  • Conferred with business leaders to evaluate needs and strategize operational improvements.
  • Developed long-term budgets covering office supplies and equipment maintenance to meet organizational demand.
  • Conducted staff performance evaluations to monitor progress and recommend professional development plan.
  • Aided senior leadership during executive decision-making process, meeting with clients to research case, collect data, prepare settlement packages and interpret information for daily report generation.
  • Oversaw CRM updates and backups, report generation and troubleshooting requisition.
09/2012 to 08/2020 Senior Purchasing Manager Lennar | Kirkland, WA,
  • Sourced new vendors for purchasing needs.
  • Obtained quotes from various suppliers to determine most cost-effective purchasing options.
  • Cultivated new vendor relationships using dynamic communication and negotiation skills.
  • Facilitated efficient purchasing and resource availability through monitoring and oversight of all company inventory.
  • Selected and negotiated contracts with supply vendors to obtain top-notch pricing on materials and items.
  • Conducted market research to determine appropriate pricing.
  • Negotiated contracts with outside providers to minimize costs to company and customers.
  • Tracked and approved procurement plans and inventory levels.
  • Collected operations data and created spreadsheets detailing trends.
  • Developed and managed cost reduction and waste elimination policies.
  • Evaluated staff performance against expectations.
  • Led department meetings to build team cohesiveness and coordinate projects
  • Established training programs.
  • Recruited and interviewed highly qualified candidates to fill vacancies.
  • Created new sales and marketing strategies to drive growth.
01/2005 to 06/2012 ADMINISTARTIVE/EXECUTIVE ASSISTANT ES Industrial | City, STATE,
  • Experienced Office Management and Administration Professional with 10+ years of experience optimizing productivity, efficiency and service quality across various environments.
  • Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen.
  • Works effectively in ensuring operational and service excellence.
  • Project Management Payroll/Budgeting/Account Reconciliation Excellent multi-tasking/Organizational skills Microsoft Office Excellent computer skills Contracts/negotiating/permits Expense Reporting Training and Development Office management/administration Database administration QuickBooks Expanded company name by establishing new relationships with clients and vendors Ensured efficiency by monitoring schedules and itineraries Brought annual company expenses down 40% by negotiating contracts, comparing pricing and administering yearly budgets Developed and updated spreadsheets/databases in order to track, analyze and report performance and sales data, Established presentations to support executives and boost team efficiency Coordinated logistics, catering, agendas and travel arrangements for meetings/event planning Provided increased administrative support to senior leadership and all office staff.
05/1995 to 01/2005 Construction Administrator SGS Communities | City, STATE,
  • Prepared time schedules for various phases of construction.
  • Gathered project material submittals and maintained records of approvals.
  • Performed pre-opening and operator turnover punch list and project close-out management and administration.
  • Created files for RFI, shop drawing and submittal logs.
  • Visited construction sites to ensure that work was progressing according to approved drawings and schedules.
  • Coordinated all phases of construction projects from inception to completion.
  • Contracted and supervised workers for Residential construction jobs.
  • Sustained safety protocols and provided proper, cost-effective and safe handling of equipment and materials.
  • Established and maintained relationships with vendors and liaised with appropriate personnel to access facilities for inspection.
  • Monitored and supported site safety initiatives to protect team members and prevent accidents.
  • Prepared cost and inventory reports and maintained accurate records using company work order reporting system.
  • Facilitated processing of RFI's, submittals and samples among general contractor, owner and owner's consultants.
Education and Training
Expected in High School Diploma | Rumson Fair Haven High Shcool, Rumson, NJ GPA:
Expected in 09/2021 Associate of Arts | Business Finance, Construction Brookdale Community College, Lincroft, Eatontown, NJ GPA:
2 years completed and 4 credits away from degree !""#$% &'(')% +,%(#! -. $/',#() &'(')% '-& Landscape

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School Attended

  • Rumson Fair Haven High Shcool
  • Brookdale Community College

Job Titles Held:

  • Office Manager /Bookkeeper
  • Senior Purchasing Manager
  • Construction Administrator


  • High School Diploma
  • Associate of Arts

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