Office Manager and Administrative Assistant Resume Example

Provided administrative support to the personnel department by compiling and maintaining employee records while managing onboarding process, recruitment and policy compliance.

• Managed and maintained employee files, ensured applicable certifications and hiring documentation is in compliance, and improved the document filing system.
• Conducted onboarding employee orientations: completion and processing of hiring paperwork, extensive review of policies, and ensured international hires adhered to all regulations.
• Assisted with the organization and development of ASI training materials.
• Supported full cycle recruiting efforts; this included talent sourcing, candidate evaluation and screening, and the interview process.
• Innovatively designed publicity plans to improve employment recruitment.
• Prepared and processed documentation required for transactions affecting employment status, wage adjustments, timecard corrections and terminations.
• Completed all data inputting through our HRIS system quickly and efficiently.
• Frequently collaborated with the human resources director and coordinator on tackling core issues needing remediation and improvement.
• Monitored I-9's and W-4's for accuracy to adhere to state and federal laws for chancellor's audit and developed a stable tracking log.
• Dedicated additional support to the Children's Center to assist in improving their personnel system and process.

Served as the administrative support to the executive director and maintained the daily office operations.

• Promoted to additionally work in Human Resources one month into my employment.
• Created and revised the filing and tracking system of insurance certificates for improved accessibility and clarity.
• Assisted with the Instructional Related Activities' applications by creating a new directory to present for the budget review.
• Efficiently typed all agendas and minutes for directors' meetings; consistently organized and maintained administrative binders to current date.
• Worked closely with the Executive Director for additional support: calendar management, meeting organizations, and tracking documentation.
• Maintained a professional and friendly environment for frequent visits from the student government board, guests, and all executives.

Provided exceptional guest experiences with quick and efficient transactions, knowledge of store products and policies, and generously handled any complex situations.

• Assisted team leads by taking responsibility to ensure operations ran accurately and consistently without their presence.
• Occasionally supervised front lane, guest service, and food avenue team members.
• Professionally and personally handled all unexpected situations in a calm and logical manner aiming to fulfill the guests' needs for an exceptional store experience.
• Received all orders from sales floor, back room, and guest service mastering the ability to multitask while performing notably.
• Consistently communicated with all team members and team leads to meet sales goals.