management professional and team leader with strong
relationship-building skills. To Bring my management and
team leading skills to a
position to personally and professionally invest in.
01/2002 to Current
Office Management Specialist ( OMS)United Parcel Service － Springfield, MO
• Monitor department performance data to identify and avoid potential risks
• Analyze program data to assist in strategic decision-making
• Contact customers prior to delivery to confirm and coordinate delivery times
• Forecast departmental needs and adjusted future plans
• Assist in organizing, scheduling,dispatching, and monitoring routes with 47 + drivers
01/2001 to 01/2002
Operations Supervisor (Belt Sup)United Parcel Service － Springfield, Mo
• Responsible for up to 12 routes being loaded effectively and efficiently
• Mentored, coached and trained 12 team members.
• Identified inefficiencies and made recommendations for process improvements
09/1999 to 01/2001
Unload/Loader United Parcel Service － Springfield, MO
• Unloaded volume from trucks
• Promoted to belt operator loading up to three routes before driver start time.
Education and Training
High School DiplomaWenatchee High － Wenatchee , Wa
Knapp Business College － Auburn, WaCoursework in Small business management in 1988