office management operations officer resume example with 7+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

  • Critical thinking and problem solving.
  • Teamwork and collaboration.
  • Professionalism and strong work ethic.
  • Oral and written communications.
  • Leadership
  • Self-management
Work History
Office Management /Operations Officer, 09/2019 to Current
Kaiser PermanenteRedmond, WA,
  • Manage all aspects of office including areas of daily operations, finance and accounting departments.
  • Applied excellent problem-solving, process development and strategic implementation skills to lead and support all areas of operations.
  • Implemented processes that simplified procedures and reduced average processing time.
  • Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
  • Communicated with internal personnel to provide status updates for both shipping and receiving dates.
  • Successfully oversee and manage credit risk insurance (trade) policies over $360 million in coverage.
  • Monitor accounts receivable to keep current.
  • Review contracts financially impacting company and counseled executive leaders on impact contracts would have on company operations.
  • Ensure that financial operational activities are executed and delivered as per standards set by company.
  • Review vouchers, invoices, account statements, financials reports and other records and reviewed paperwork for accuracy.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Compared vendor prices and negotiated for optimal savings.
Executive Assistant to President, 09/2018 to 09/2019
TCP Petcoke CorporationCity, STATE,
  • Usefully performed highly confidential administrative duties to CEO that require comprehensive knowledge of organization's policies and operations.
  • Completed broad variety of administrative tasks for President & CEO including: managing extremely active calendar of appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings.
  • Worked closely and effectively with CEO to keep him/her well informed of upcoming commitments and responsibilities, following up appropriately.
  • Provided leadership to build relationships crucial to success of organization, and managed variety of special projects for President, some of which may have organizational impact.
  • Successfully completes critical aspects of deliverables with hands-on approach, including drafting acknowledgement letters, personal correspondence, and other tasks that facilitate CEO's ability to effectively lead company.
  • Researches, prioritizes, and follows up on incoming issues and concerns addressed to President, including those of sensitive or confidential nature. Determines appropriate course of action, referral, or response.
  • Effectively organized and managed large offsite events.
EA to Managing Partner / Client Portfolio Manager , 06/2015 to 06/2017
Knuckles, Komosinski & Manado, LLPCity, STATE,
  • Provided executive support to Managing Partner with calendar management, scheduling meetings and conference calls and successfully assisted partner on daily business operations.
  • Directly worked with partner on managing and advising lenders and investment advisors on multiple financial portfolios valued over $315 million.
  • Competently supervised operational statistics and implemented department controls and policies that increased firm and client profitability.
  • Successfully managed client's financial portfolio of distressed loan assets.
  • Assisted with drafting correspondence, pleadings, motions and other legal documents needed in preparation for court.
  • Developed and implemented appropriate operating procedures with hedge fund investors and servicers.
  • Proficiently worked with hedge fund managers to streamline and expedite legal processes.
  • Worked closely with litigation attorneys on complex litigation issues as needed.
  • Managed client systems during legal process ensuring most up-to-date case information was available.
  • Accurately coordinated and reviewed all client reports.
  • Directed weekly conference calls to advise hedge fund managers and loan servicers of status of financial portfolios.
  • Successfully handled weekly meetings with partners to establish new policies to increase.
Paralegal Supervisor/Team Leader Manager, 05/2013 to 06/2015
McCabe, Weisberg & Conway, P.CCity, STATE,
    • Successfully managed 20 paralegals for large corporate New York law firm.
    • Accurately drafted and reviewed affidavits and other relevant documents for over 20 national lenders.
    • Competently drafted and reviewed all documents pertaining to foreclosure including but not limited to summons and complaint and orders of reference.
    • Effectively assisted partner and associate attorneys with preparation of documents, case management, case resolution, and with hiring and training of new team members.
    • Knowledge of procedural requirements for filing motions, petitions, complaints and other pleadings.
    • Consistently interface with clients to solve problems and meet client's objectives.
    • Held weekly team and client meetings to improve team knowledge and productivity.
    • Proficiently created and managed case spreadsheets.
    • Implemented and managed specific office wide and team projects to meet client needs.
    • Utilized electronic court systems to prioritize cases, assign cases and monitor workload and production.
    • Competent knowledge of RPAPL, CPLR, and Supreme Court rules.
Bachelor of Science: Liberal Studies, Expected in 08/2020 to Northeastern University - Boston, MA
: Paralegal Studies, Expected in 04/2014 to Pace University - New York, NY

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Resume Overview

School Attended

  • Northeastern University
  • Pace University

Job Titles Held:

  • Office Management /Operations Officer
  • Executive Assistant to President
  • EA to Managing Partner / Client Portfolio Manager
  • Paralegal Supervisor/Team Leader Manager


  • Bachelor of Science

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