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Office Coordinator Oncology & Infusion Resume Example

Resume Score: 80%

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OFFICE COORDINATOR ONCOLOGY & INFUSION
Professional Summary

Ambitious employee pursuing Care Team Specialist II job title and responsibilities.

Successful in medical office setting with several years of experience coordinating daily medical office operations and patient referrals. Organized client and physician appointment schedules, maintained records and handled office administration duties. Professional and interpersonal liaison with patients and staff. Dedicated to promoting patient health through efficient and effective collaboration between care teams, patients and families. Enthusiastic Coordinator eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of coordinating patient care. Motivated to learn, grow and excel in patient care setting.

Skills

Able to work independently in all aspects of medical office job
Successful in high-pressure situations
Pleasant and professional telephone and office manner

Excellent written, interpersonal and verbal (including phone) communication skills
Fast learner
Highly dependable
Excellent attention to detail

Exemplary time management and organizational skills

Ability to handle sensitive/confidential information

Able to exercise independent and critical thinking, using good judgment when appropriate

Experience and competence in using EMR and other computer based programs

Work History
Office Coordinator Oncology & InfusionOct 2018 - Current
Jefferson Health CarePort Townsend, WA
  • Worked department referral ques, contacted insurance companies for authorization for patient orders
  • Coordinates scheduling and referrals to other health care providers and services
  • Adhered to strict HIPAA guidelines at all times according to company policy
  • Patient registration
  • Checked patient data including insurance, demographic and health history to ensure all information was current
  • Scheduled, rescheduled and handled cancelled appointments for patients
  • Respond to patient special needs, requests and concerns
  • Greeted customers and visitors in-person and via telephone calls
  • Answered and managed incoming and outgoing calls while recording accurate messages
  • Provided clerical support to company employees, including copying, faxing and file management
  • Using clinic guidelines, gathers information regarding the nature of patient concern. Triages calls and information to appropriate staff; using appropriate documentation tools
  • Copied, logged and scanned supporting documentation for medical records
  • Assists in orientating and training new staff
  • Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
  • Routed correspondence to facilitate timely communication between patients and medical team.
Office Coordinator, Diagnostic ImagingApr 2018 - Oct 2018
Jefferson Healthcare Medical CenterPort Townsend, WA
  • Provide clerical and patient support to the Imaging Department
  • Schedule appointments and complete necessary patient paperwork
  • Maintain Imaging Department records
  • Provide instruction to patients on topics regarding self-examination and exam preparation
  • Respond to patient special needs, requests and concerns
  • Located, checked in and pulled medical records for appointments and incomplete patient charts
  • Greeted customers and visitors in-person and via telephone calls
  • Answered and managed incoming and outgoing calls while recording accurate messages
  • Provided clerical support to company employees, including copying, faxing and file management
  • Copied, logged and scanned supporting documentation for medical records
Hospital Account Representative/Reimbursement SpecialistMar 1999 - May 2000
Providence Kodiak Island Medical Center Specialty ClinicsKodiak, AK
  • Data entry.
  • Filing.
  • Assisted with patient phone calls regarding accounts and insurance questions.
  • Collect and post payments for services rendered.
    Balance and prepared daily deposits.
  • Run patient statements, and financial reports for hospital and clinic doctors.
  • Research charity accounts.
  • Liaison with collection agencies.
  • Prepared refunds and account adjustments.
  • Assisted with billing insurance including: Dual, Medicare and Medicaid, as well as Workers Compensation.
  • Assisted doctors with doctor/patient correspondence re: payment, charity, as well as bad debt reports
Office ManagerJan 1998 - Mar 1999
Kodiak ChiropracticKodiak, Alaska
  • Office reception duties: greeting patients, scheduling appointments, answering office phone
  • Accounting and records management
  • Data entry
  • Filing
  • Insurance and patient billing
  • Collect and post payments for services rendered
  • Prepare deposits
  • Inventory of office products, and retail health products
  • Ordered all office supplies including ink cartridges, toner, and paper
Education
Associate of Arts: GeneralUniversity of Alaska AnchorageAnchorage, AK & Kodiak, AK

General studies includes: computer program classes.

  • Courses include: English, Sociology and Psychology
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Resume Overview

Companies Worked For:

  • Jefferson Health Care
  • Jefferson Healthcare Medical Center
  • Providence Kodiak Island Medical Center Specialty Clinics
  • Kodiak Chiropractic

School Attended

  • University of Alaska Anchorage

Job Titles Held:

  • Office Coordinator Oncology & Infusion
  • Office Coordinator, Diagnostic Imaging
  • Hospital Account Representative/Reimbursement Specialist
  • Office Manager

Degrees

  • Associate of Arts : General

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