Office Coordinator Manager Executive Assistant To Chief Executive Officer resume example with 15+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Professional Summary
Organized and dependable candidate skilled with working with a diverse population, while demonstrating exceptional managerial skills, customer service, and discipline. Strong work ethic, professional demeanor, and great initiative, with a talent for multi-tasking and time management.
Core Qualifications
Adaptability
Leadership
Experienced in providing administrative support in environments with interruptions, competing deadlines, and frequently changing priorities
Strong ability to handle multi-task situations, with strong flexibility and professionalism
Well versed in giving direction and coordinating employee duties
Exhibits strong communication skills in adverse environment (verbal, written, and phone etiquette)
Results-oriented; self-starter, ensure delegated tasks are completed
High level of honesty, integrity, energy, & personal accountability
Strong research, critical thinking, analytical, and problem solving skills
Excellent organizational and time management skills, executed with meticulous attention to detail
Strong ability to plan, organize, and carry out tasks
Familiarized with Spanish language (3ys in high school and 1yr in college)
Professional Experience
Office Coordinator/Manager/Executive Assistant to Chief Executive Officer, 07/2015 - 07/2021 First Class Fumigation (Full Time) – City, STATE,
Served as liaison between over 15 prime fumigation companies
Enhanced office staff customer relations strategies to improve interactions and reduce complaints
Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands
Organized team workload and prioritized tasks to streamline office functions in deadline-driven environment
Managed Salinas office branch
Supervised and trained new employees for both Salinas and San Jose branches
Developed training and procedural guides to mainstream both office branches
Implemented procedures for everyday tasks
Assisted with daily billing
Worked on yearly fixed asset inventory
Produced daily, weekly, and monthly reports
Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs
Created and implemented secure filing systems for sensitive employee and client documents
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
Worked with software developer to create new computer software for fumigation industry
Coordinated necessary rentals and supplies
Reservations/Guest Services Clerk, 04/2006 - 05/2015 Casa De Fruta (Full Time) – City, STATE,
Administrative, secretarial, and clerical skills
Handled customer correspondences
Directed heavy multi-line phone volume
Used database management systems and other common office computer applications including Microsoft Office
Worked with public in fast paced environment
Trained newly hired employees
Served as liaison to vendors, managed inventory and ordered merchandise
Prioritized workload and multiple projects to meet deadlines
Pumpkin Junction Manager , 08/2014 - 09/2014 Casa De Fruta (Seasonal) – City, STATE,
Cost analysis, labor budgeting
Coordinated daily school field trips
Managed 5-8 tour guides, while over seeing that all daily operations ran smoothly, while ensuring safety of all guest
Developed detailed itineraries
Familiarized all tour guides with each itinerary and discussed risks associated with site and relevant emergency preparedness
Provided information and training for reasonably foreseeable hazards
Provided necessary orientation and training for tour guides
Mail Order Clerk/ Office Assistant , 10/2010 - 11/2012 Casa De Fruta (Seasonal) – City, STATE,
Produced expense reports, check requests, and purchase orders
Cash receipts
Inventory
Data entry
Improved operations through consistent hard work and dedication
Customer service representative for online ordering department
Contacted customers to collect payments and verify or add to existing information, consistently providing timely, accurate and customer-oriented service
Resolved customer complaints in timely manner, while ensuring customer satisfaction and maintaining composure
Maximized customer satisfaction by checking outgoing documents and shipment labels for accuracy and conformance to outlined customer requirements and preferences
Monitored company inventory to keep stock levels and databases updated
Education and Training
Master of Science: Applied Behavior Analysis (ABA), Expected in - Simmons College - Boston, MA GPA:
Degree in progress
Bachelor of Science: Kinesiology, Expected in 2012 - San Jose State University - San Jose, CA GPA:
Emphasis in Societal Studies with a concentration in Child Development and Psychology
Associate of Science: Health Science, Expected in 2008 - Gavilan College - Gilroy, CA GPA:
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Resume Overview
School Attended
Simmons College
San Jose State University
Gavilan College
Job Titles Held:
Office Coordinator/Manager/Executive Assistant to Chief Executive Officer