Proficient Office Coordinator successful at efficiently and accurately managing records and databases. Articulate communicator with natural leadership skills and team building expertise demonstrated through 5 years of experience in office environments. History of improving processes and increasing team efficiency. Meticulous office professional skilled in managing, budgeting and reconciling petty cash and employee expense accounts. Oversee inventory and accounting audits to maintain compliant records. Efficient Office Coordinator/Management with dedication and skill to effectively manage business financial support, employee needs and office administration requirements. Positive and upbeat with staff, business leaders and guests. Effectively orchestrate support for diverse office needs. Experienced Office Management and Administration Professional with 5 years of experience optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
- Office administration
- Inventory auditing
- Correspondence management
- Report Reconciliation
- Expense Reporting
- Strategic Planning
- Mail handling
- Vendor relations
- Microsoft Office
- Sorting and labeling
- Business administration
- Supply replenishment
- Scheduling
- Technical Support
- Client relationship management
- Office management
- Administrative support
- Performance improvement
Myrtle Beach, SC, 06/2017 - Current
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using MS Office suite.
- Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
- Managed office activities by maintaining communication between clients, tracking records and filing all documents.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Increased team productivity by reorganizing office supplies and protocols.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
- Oversaw technical, operational, clerical and customer service support in Real Estate office environment.
- Efficiently supervised diverse office functions, including filing, sorting and handling incoming and outgoing mail.
- Trained new employees on administrative procedures, company policies and performance standards.
- Cultivated client and vendor loyalty by proactively reaching out with follow-ups and status updates.
- Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
- Monitored vendor accounts and product updates to verify competitive pricing.
- Organized company meetings and scheduling for Office Sales Meeting -employee team.
- Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements.
- Delegated tasks to administrative staff, increasing office productivity and streamlining company operations.
- Created and implemented secure filing systems for sensitive employee and client documents.
- Enhanced office staff customer relations strategies to improve interactions and reduce complaints.
- Managed filing systems for electronic and hard copy documents to keep organized records.
- Established and updated work schedules to account for changing staff levels and expected workloads.
Williamsburg, VA, 01/2015 - 06/2017
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Checked identification to enforce age regulations for alcoholic beverages.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Prepared beverages and filled food orders for customers.
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
- Greeted and maintained relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Milwaukee, WI, 03/2014 - 11/2015
- Collaborated with vendors to source desired recipe ingredients while maintaining tight cost controls.
- Monitored line processes to maintain consistency in quality, quantity and presentation.
- Oversaw grill, stove and oven and cleaned all equipment after every shift.
- Produced and plated variety of exotic fruit-based desserts and after-dinner cheese plates.
- Properly handled and stored food to eliminate illness and prevent cross-contamination.
- Planned promotional menu additions based on seasonal pricing and product availability.
- Implemented successful cross-marketing strategies such as food and wine pairings.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
Elk Grove Village, IL, 01/2013 - 10/2014
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
- Greeted and maintained relationships with regular customers.
- Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Checked identification to enforce age regulations for alcoholic beverages.
- Prepared beverages and filled food orders for customers.
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School Attended
- Clear Springs High School
Job Titles Held:
- Office Coordinator
- Server
- Chef
- Bartender/Server
Degrees
- High School Diploma
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