LiveCareer-Resume

office coordinator resume example with 10+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Friendly Office Manager with distinguished skill in medical office management. Extensive understanding of streamlining offices for improved functionality and productivity. Dedicated to effectively organizing spaces and efficient communication. Also, a knowledgeable Medical Assistant with exceptional background over 9+ years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.

Skills
  • Vendor management
  • Account reconciliation
  • Cost control
  • Cross-functional collaboration
  • Process optimization
  • Meeting organization
  • Inventory coordination
  • Client relations
  • Event coordination
  • Training and coaching
  • Customer relations
  • Data entry
  • Project management
  • Scheduling and calendar management
Experience
Office Coordinator, 07/2020 to Current
Acs - Air Conditioning ServicesTucson, AZ,
  • Input accurate account data to efficiently update company database and maintain detailed records.
  • Instructed new hires on administrative procedures and company policies, closely checking work to verify performance.
  • Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
  • Collaborated closely with other managers to effectively smooth and improve office operations.
  • Supported internal team members with technical knowledge, operational support and exemplary customer service.
  • Supervised medical office with 25-30 employees, consistently cultivating productive and positive work atmosphere.
  • Guided team members to minimize delays and maintain high-quality daily production.
  • Monitored vendors to maintain competitive pricing and efficient deliveries.
  • Assigned projects to administrative staff, boosting office productivity and streamlining processes.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Employed active listening abilities, interpersonal skills and policy knowledge to remedy employee conflicts.
  • Managed office inventory and placed new supply orders.
  • Drafted manuals, spreadsheets and resources for identifying a wide variety of information.
  • Discussed performance-based objectives with department managers to determine contributory value of office programs.
Medical Assistant, 02/2015 to Current
South Nassau Communities HospitalValley Stream, NY,
  • Maintained accurate records of patient care, condition, progress and concerns
  • Monitored vital signs, such as blood pressure and pulse
  • Responded appropriately to the physical, emotional and developmental needs of patients
  • Obtained information about clients' medical history, drug history, complaints and allergies
  • Maintained a clean, healthy and safe environment
  • Performed clerical duties, such as word processing, data entry, answering phones and filing
  • Provided a comforting and soothing environment
  • Took advantage of opportunities for continuing education, quality assurance and performance improvement activities
  • Monitored expiration of medical supplies and medications
  • Ordered medical supplies
  • Registered patients, and scheduled appointments, including office visits, endoscopies, imaging studies, lab work and other testing as needed
  • Administered capsule endoscopies
  • Distributed sample pharmaceuticals as prescribed
  • Precisely completed appropriate claims paperwork, documentation and system entry
  • Thoroughly researched newly identified diagnoses and/or medical procedures to expand skills and knowledge
  • Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms)
  • Entered orders into the EMR system efficiently and without errors
  • Prepared patient charts accurately and neatly for the clinic
  • Diligently filed and followed up on third party claims
  • Prepared patient charts, pre-admissions and consent forms as necessary
  • Explained procedures or testing to patients
  • Poke to patients about test results after they had been reviewed by a physician.
Phone Room Coordinator and Procedure Scheduler, 02/2013 to 02/2015
Pizza HutTitusville, PA,
  • Adeptly managed a multi-line phone system
  • Meticulously identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation
  • Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms)
  • Professionally and courteously verified appointment times with patients
  • Scheduled appointments, registered patients
  • Planned and coordinated materials for staff meetings and for job effectiveness
  • Answered and managed incoming and outgoing calls while recording accurate messages
  • Obtained information about clients' medical history, drug history, complaints and allergies
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
Customer Service, 08/2011 to 02/2013
Larosa's Number One, IncCity, STATE,
  • Consistently received positive feedback from guests on performance reviews
  • Effectively managed a high-volume of inbound customer calls
  • Consistently provided friendly guest service and heartfelt hospitality
  • Demonstrated integrity and honesty while interacting with guests, team members and managers
  • Maintained high standards of customer service during high-volume, fast-paced operations
  • Described product to customers and accurately explained details of each menu item
  • Assisted customers with food selection, inquiries and order customization requests
  • Recipient of multiple positive reviews acknowledging dedication to excellent customer service
  • Routinely answered customer questions regarding merchandise and pricing.
Education and Training
High School Diploma: Development, Expected in 05/2002 to Western Hills High School - Cincinnati, OH,
GPA:
  • Ranked in Top 10% of class
  • Honor Roll every quarter 1998-2002
  • National Honor Society Member
  • Daisy Chain Member
: Early Childhood Education, Expected in to College of Mount Saint Joseph - Cincinnati, OH,
GPA:
  • Member of the Campus Activity Board

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Resume Overview

School Attended

  • Western Hills High School
  • College of Mount Saint Joseph

Job Titles Held:

  • Office Coordinator
  • Medical Assistant
  • Phone Room Coordinator and Procedure Scheduler
  • Customer Service

Degrees

  • High School Diploma
  • Some College (No Degree)

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