, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Resourceful professional with background providing office management, customer and administrative support. Experience scheduling meetings, maintaining calendars, answering phones and updating databases. Proficient in various software and report generation.
Skills
Data entry
Schedule management
Accounts payable and receivable
CRM and office management software
Fluent in Spanish
Communication
Work ethic
Organizational skills
Team building
Experience
05/2020 to 09/2021Office Coordinator/Chiropractor AssistantBright Horizons Family Solutons | Bright Horizons At Upmc, PA,
Input accurate account data to efficiently update company database and maintain detailed records.
Communicate patient status with attorneys and insurance companies regarding personal injury cases.
Controlled X-Ray and computer operations for scans, including entering commands, specifying sequences and adjusting transmitters.
Positioned patients properly for scans and procedures, calmly giving instructions on when to stay still to optimize scans.
Inputted all patient data using Platinum Systems making sure all records received appropriate updates.
Adhered to data confidentiality practices, coordinated meetings and maintained heavy daily call volumes by leveraging strong multitasking and task prioritization skills.
Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
Collaborated closely with Clinical Director to effectively smooth and improve office operations.
Cultivated client loyalty and consistent referrals by proficiently managing customer relationships.
Balanced and updated computer accounting records and physical petty cash, including receipt documentation and expense tracking.
Managed and distributed incoming and outgoing mail and packages for staff.
Documented and routed business correspondence to manage office paperwork.
Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
03/2017 to 08/2021NannySelf-employed | City, STATE,
Engaged with children to create nurturing, safe environments to promote emotional, social and intellectual growth.
Kept parents' contact information, emergency services phone number and child’s health history on hand in case of emergency situations.
Regulated children's schedules to balance rest, learning and play.
Physically and verbally interacted with children to promote mental and emotional development.
Built relationships with and encouraged social development within children by discussing school, friends and favorite activities.
Followed routines to foster stability and structure in children's lives while parents were away.
Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
Provided safe transportation to and from activities and events.
06/2018 to 06/2021Pure TaqueriaWaitress/Bartender | City, STATE,
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Stocked server areas with supplies before, during and after shifts.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
Upsold customers from shelf to premium brands to help boost sales.
Recommended food and drinks to patrons based on preference, pairings and special promotions.
Interacted with customers, completed transactions and maintained work areas according to relevant professional standards and codes.
02/2017 to 03/2018Redlands GrillHostess | City, STATE,
Greeted guests and gathered information to seat groups or place on waitlist.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Escorted guests to seating area, furnished menus and highlighted daily specials.
Monitored dining area to assess server capacity and estimate wait times.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Accommodated guests with children and special needs to promote comfortable dining experience.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Education and Training
Expected in 06/2016High School Diploma | San Benito High School, San Benito, TX, GPA:
Expected in | Gwinnett Tech, Lawrenceville, GA, GPA:
Languages
Spanish:
Professional
Negotiated:
Accomplishments
Consistently maintained high customer satisfaction.
Recognized as Employee of the year for outstanding performance and team contributions.
Successfully promoted office services through outreach marketing.
Partnered with companies such as Walmart, CVS, LA Fitness and Sprouts Market on non-profit initiatives.
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