Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Resourceful professional with background providing office management, customer and administrative support. Experience scheduling meetings, maintaining calendars, answering phones and updating databases. Proficient in various software and report generation.

  • Data entry
  • Schedule management
  • Accounts payable and receivable
  • CRM and office management software
  • Fluent in Spanish
  • Communication
  • Work ethic
  • Organizational skills
  • Team building
05/2020 to 09/2021 Office Coordinator/Chiropractor Assistant Bright Horizons Family Solutons | Bright Horizons At Upmc, PA,
  • Input accurate account data to efficiently update company database and maintain detailed records.
  • Communicate patient status with attorneys and insurance companies regarding personal injury cases.
  • Controlled X-Ray and computer operations for scans, including entering commands, specifying sequences and adjusting transmitters.
  • Positioned patients properly for scans and procedures, calmly giving instructions on when to stay still to optimize scans.
  • Inputted all patient data using Platinum Systems making sure all records received appropriate updates.
  • Adhered to data confidentiality practices, coordinated meetings and maintained heavy daily call volumes by leveraging strong multitasking and task prioritization skills.
  • Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
  • Collaborated closely with Clinical Director to effectively smooth and improve office operations.
  • Cultivated client loyalty and consistent referrals by proficiently managing customer relationships.
  • Balanced and updated computer accounting records and physical petty cash, including receipt documentation and expense tracking.
  • Managed and distributed incoming and outgoing mail and packages for staff.
  • Documented and routed business correspondence to manage office paperwork.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
03/2017 to 08/2021 Nanny Self-employed | City, STATE,
  • Engaged with children to create nurturing, safe environments to promote emotional, social and intellectual growth.
  • Kept parents' contact information, emergency services phone number and child’s health history on hand in case of emergency situations.
  • Regulated children's schedules to balance rest, learning and play.
  • Physically and verbally interacted with children to promote mental and emotional development.
  • Built relationships with and encouraged social development within children by discussing school, friends and favorite activities.
  • Followed routines to foster stability and structure in children's lives while parents were away.
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
  • Provided safe transportation to and from activities and events.
06/2018 to 06/2021 Pure Taqueria Waitress/Bartender | City, STATE,
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Interacted with customers, completed transactions and maintained work areas according to relevant professional standards and codes.
02/2017 to 03/2018 Redlands Grill Hostess | City, STATE,
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Education and Training
Expected in 06/2016 High School Diploma | San Benito High School, San Benito, TX, GPA:
Expected in | Gwinnett Tech, Lawrenceville, GA, GPA:
  • Consistently maintained high customer satisfaction.
  • Recognized as Employee of the year for outstanding performance and team contributions.
  • Successfully promoted office services through outreach marketing.
  • Partnered with companies such as Walmart, CVS, LA Fitness and Sprouts Market on non-profit initiatives.

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School Attended

  • San Benito High School
  • Gwinnett Tech

Job Titles Held:

  • Office Coordinator/Chiropractor Assistant
  • Nanny
  • Pure Taqueria
  • Redlands Grill


  • High School Diploma
  • Some College (No Degree)

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