Office Coordinator resume example with 18+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Profile

Committed and motivated Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative.

  • Self-starter
  • Problem resolution
  • Deadline-oriented
  • Staff motivation

  • Schedule management
  • Report analysis
  • Microsoft Office
  • Spreadsheet development
Relevant Experience
  • Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.

Customer Service

  • Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
Office Coordinator, 03/2017 - 06/2018
Adolfson & Peterson Construction Cordova, IL,
  • Provided general office and clerical support to staff and providers within department.
  • Coordinated all the phone, fax, postal mail, shipments, deliveries, and related communications into/out of the office.
  • Organized office operations and procedures, such as word processing, bookkeeping, meetings, flow of correspondence, filing, requisition of supplies, and other clerical services.
  • Performed database administration activities, processed paperwork, and managed documentation
  • Sets up personnel files and confirms that data remains accurate
Eligibility Clerk, 04/2012 - Current
Alameda Health System Hayward, CA,
  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency
  • Improved communication efficiency as primary liaison between departments, clients and vendors
  • Developed more efficient filing systems and client database protocols
  • Processed and handled confidential client information
Loan Inspector, 2012 - 03/2012
Havas Edge Dallas, TX,
  • Inspected surgical instruments and implants.
  • Discarded defective products, ensured findings are reviewed for repairs or upgrade.
  • Sterilized medical instruments as needed.
  • Completed preventative maintenance, inspections and medical safety testing.
  • Evaluated and reported the current equipment inventory to appropriate sources.
Office Assistant, 09/2011 - 2012
Anixter Norcross, GA,
  • Managed daily office operations and maintenance of equipment.
  • Coordinated and maintain accounts and records.
  • Generated financial reports for management review.
  • Created weekly and monthly reports, calendars and newsletter.
  • Monitored office inventory and placed new supply orders.

Administrative Assistant, 09/2008 - 10/2010
International Coffee & Tea, Llc Irvine, CA,
  • Served as liaison between impacted departments to ensure proper communications and resolve operational problems.
  • Scheduled appointments, posted and collected patient balances, and verified insurance.
  • Coordinated and performed a range of operational support activities for the unit.
  • Communicated with patients via phone, email and in person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays
  • Handled and processed confidential patient information
Barista, 09/2007 - 2008
Starbucks, Barista/Customer Service City, STATE,
  • Provided quality beverages and food products to customers by adhering to all recipe and presentation standards.
  • Maintained a clean and organized workspace.
  • Adhered to recipe and presentation standards for specialty coffee drinks.
  • Resolved customer disputes with tact and professionalism.
  • Weighed, ground and packed coffee per customer orders.
  • Correctly followed all health, safety and sanitation guidelines.
  • Maintained the highest standards of conduct and service.

Quality Audit Supervisor, 2001 - 07/2007
Jabil Services City, STATE,
  • Planned, organized, and supervised various operational audits
  • Supervised and trained up to 50 auditors on various engagements
  • Prepared reports summarizing audit findings and recommendations and discussed them the Management
  • Supervised daily progresses of the staff to meet the project timeline
  • Performed advance researches to provide solutions to complex issues
Bachelor of Science: Organizational Management, Expected in
Bethel University - Memphis, TN


Associate of Science: Social Work, Expected in
Southwest Tennessee Community College - Memphis, TN
Did not complete

10-Key, Active Learning, Calendaring, Client Relations, Computer Proficiency, Coordination, Creative Problem Solving, Critical Thinking, Customer Needs Assessment, Customer Service, Data Collection, Data Entry, Documentation, Email, Executive Management Support, Filing, Grammar, Internet Research, Letters and Memos, Microsoft Excel, Microsoft Office Suite, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Multi-Task Management, Organizational Skills, Prioritization, Proofreading, Reading Comprehension, Report Transcription, Research, Scheduling, Service Orientation, Speaking, Spreadsheets, Telephone Skills, Time Management, Travel Arrangements, Travel Booking, Travel Planning, Type [50] WPM, Typing    

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Resume Overview

School Attended

  • Bethel University
  • Southwest Tennessee Community College

Job Titles Held:

  • Office Coordinator
  • Eligibility Clerk
  • Loan Inspector
  • Office Assistant
  • Administrative Assistant
  • Barista
  • Quality Audit Supervisor


  • Bachelor of Science
  • Associate of Science

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