LiveCareer-Resume

office coordinator resume example with 9+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Proficient Office Coordinator successful at efficiently and accurately managing records and databases. Articulate communicator with natural leadership skills and team building expertise demonstrated through [Number] years of experience in office environments. History of improving processes and increasing team efficiency. Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality. Adaptable Office Administrator with [Number] years of background in [Skill], [Skill] and [Area of expertise]. Willing to take on new tasks with enthusiasm and considered valuable and gifted team player. Engaging [Job Title] with established talents in [Area of expertise]. Adaptable individual with skills in [Skill]. Conversational in [Language]. Interested in leadership position with company in [Industry] sector. Detail-oriented Administrative Coordinator bringing [Number] years of positive experience in office roles. Meticulous and hardworking with aptitude for vendor and client relationship management. Efficient [Job Title] with dedication and skill to effectively manage business financial support, employee needs and office administration requirements. Positive and upbeat with staff, business leaders and guests. Effectively orchestrate support for diverse office needs.

Skills
  • Office Workflow Support
  • Employee Timesheet Processing
  • Report Preparation and Analysis
  • Vendor Relationship Management
  • Superior Customer Service
  • Error Resolution
  • Petty Cash Management
  • Diligent Follow Through
  • Corrective Actions
  • Social Media Platforms
  • Monthly Closings
  • Adaptable and Resilient
  • Database Maintenance
  • Data Migration
Work History
Office Coordinator, 02/2021 to 08/2022
Cardinal FinancialDallas, TX,
  • Communicated verification and authorization status updates with [Type] department to facilitate decision-making for patient admissions and insurance coverage.
  • Observed strict procedures to protect sensitive patient information, medical records and payment data.
  • Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
  • Posted payments to accounts and maintained records.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments and handling patient inquiries.
  • Managed office bookkeeping with insurance billing and patient payments.
  • Oversaw technical, operational, clerical and customer service support activities.
  • Interacted with customers by phone, email or in-person to provide information.
  • Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
  • Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Verified salaried and hourly employee time cards to prepare accurate bi-weekly payroll.
  • Monitored vendor accounts and product updates to verify competitive pricing.
  • Increased team productivity by reorganizing office supplies and protocols.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Scheduled, rescheduled and cancelled appointments for dental patients.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
  • Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
  • Oversaw routine equipment maintenance and repairs.
  • Verified insurance coverage and obtained pre-authorizations.
  • Confirmed patient appointments day before scheduled.
  • Used [Software] to schedule patients.
Administrative Assistant, 10/2017 to 03/2018
Gap Solutions, IncReston, VA,
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Scheduled office meetings and client appointments for staff teams.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.
  • Created detailed expense reports and requests for capital expenditures.
Medical Assistant, 06/2012 to 08/2013
State Of North CarolinaAsheboro, NC,
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Taught patients about medications, procedures and care plan instructions.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Obtained all prescribed laboratory testing.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Maintained detailed records of test results by entering data and patient information into computer.
  • Prepared lab specimens for diagnostic evaluation.
Medical Office Assistant, 06/2004 to 08/2010
St. Joseph HealthOrange, CA,
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Received, recorded and filed medical payments by check, cash and credit card.
  • Used [Software] to schedule appointments for doctor visits and procedures.
  • Entered procedure codes and diagnosis codes into medical billing software.
  • Contacted patients regarding unpaid and underpaid accounts to resolve issues.
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments and handling patient inquiries.
  • Implemented [Software] for digitizing and organizing over [Number] medical records.
Education
Associate of Applied Science: Business Administration, Expected in to Southeastern Business College - Chillicothe, OH,
GPA:
: Medical Assisting, Expected in to Pima Medical Institute - Denver, CO,
GPA:

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Resume Overview

School Attended

  • Southeastern Business College
  • Pima Medical Institute

Job Titles Held:

  • Office Coordinator
  • Administrative Assistant
  • Medical Assistant
  • Medical Office Assistant

Degrees

  • Associate of Applied Science

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